Read the signs

[Queencat0730]

I am not a CM, but I have had my fair share of stupid guest tricks. My most recent one was at MGM. I was getting in line at Star Tours. They had both lines open. We got in the right side line and walked to where we could see the line. The right line looked long so crossed over at an open area into the left lane. It turned out everyone was standing on the right side and no one was in the left so I was at the front of the line. The CM loads people from the right line first which makes sense since we just got to the front of the line. As she is loading people, this mother comes around the corner and see me standing at the front and turns to her son very loudly says "See it doesn't pay to cut in line." The CM looked at me and rolled her eyes. I ended up riding in the same car as that lady. So it pays to read signs.

[IndyandMarion]

Welcome to the Asylum. (If your not crazy yet from the stupid questions I've posted, you will be)

The "left line" is used for Fastpass return.

Since you recently came here, my guess is that Star Tours is dealing with the same situation we are at Coaster....we have pastpass running, but it's pointless to use it since there is little or no line.

Get this guys, Coaster was at a very long wait....of ten mintues. I looked at the system (This was at about 6:30 last night) and the last time change was made at like 10:10 in the morning....

So yeah, quiet days until next week.

[BRWombat]

Heh -- reminds me of one time riding Star Tours last year. FP was operating but unnecessary -- the right line was non-existent! There were about 25 people waiting in the FP queue, and we walked past them all to the loading area!

Welcome Queencat!!!

[GMC]

yeah well at least it wasn't indy today. full digs, one side of the film room, holding both lines, 120 minute wat, all because someone spilled thier drink all over a LARGE portion of out queue, reducing us to one side of the film room. and we couldn't call 105 because we had 15 vehicles on. and the station was empty, because somebody spilled. fun times, but back to the subject of reading signs.

At marquee, standing under the wait time: "how long is the wait?"
Having learned that it does not protect me from stupidity, i poked my head out from underneath, starred at the wait time, looked at the guest, looked agian at the wait time, looked down the queue, and said "about 120 minutes." they continued onward, bewildered.

[Stduck]

When asked a question like that I usually look at the wait time sign then tell the guest. 50% they realise how stupid they are. Of the total about 25% say "But is that accurate" Argh sometimes I wonder. Hence why I hate Greeter at Pooh oh but CDS likes to put me there. I was there for an hour straight today (well I was there till rotation bumped me to the computer then I bumped the person at greeter to break)

[Zazu]

...we couldn't call 105 because we had 15 vehicles on.
Okay, time for a code update. I know only the first three of the codes in the 100 series, what are the rest? WDW only uses 101 and 102.

100 Delayed Opening
101 Attraction Down
102 Attraction Up
103 ?
104 ?
105 ?
others?

[Polar33]

My (possibly outdated) Disneyland Radio Guide pamphlet states the following:

100 Delayed opening
101 Attraction is down (Routine)
102 Attraction is down (Urgent)
103 Attraction is down (Emergency)
104 Attraction is operating
105 Attraction is operating (Reduced capacity)
106 Attraction is operating (Full capacity)

I don't think I've ever heard a 102, 103, or 106 call. The other codes tend to work just as well for them anyway.

[Stduck]

I've called 2200 to tell them Mansion was 106. We had lost an ER for an hour or so putting us at 105. Then it got fixed putting us at 106. I had never heard of a 102 or a 103 till a friend who went to Plaid told me about them. Steve on of our leads had the card and we were looking at it and for the code for someone with a fire arm (907 I believe) said "Man wit a gun" we laughed for a good 10 minutes about that (it was late and we were tired)

[Zazu]

My (possibly outdated) Disneyland Radio Guide pamphlet states the following: ...
Thanks. Very interesting to see where the differences are between the two coasts.

One question though, why both:
104 Attraction is operating
106 Attraction is operating (Full capacity)
What's the difference between them?

[Stduck]

One question though, why both:
104 Attraction is operating
106 Attraction is operating (Full capacity)
What's the difference between them?
When you come back up from a 101 you're 104. If you have to be 105 for any reason (it varies on attraction) and you fix the problem to be back at full capacity, you can't call 2200 (Maintenance) and tell them you're 104 because well you're already 104 because the attraction was running the whole time you were 105. (I hope this is making sense). So you tell 2200 that you are 106 instead.

[Steve8]

Yes. You are 104 after 101, and 106 after you go 105.

[leftcoaster]

Could you call custodial and tell them that someone just did a 10-100 or a 10-200 ?

:D

[Zazu]

Could you call custodial and tell them that someone just did a 10-100 or a 10-200 ?
Not at WDW. Here Custodial doesn't even understand "Code V". We use "protein spill" instead, but even that isn't always understood. A few codes like V, H, and U would be a big help.

On which point, is there a code for cleanup of blood, or does Custodial automatically respond to an Alpha run?

[aliceindisguse]

Blood is just reffered to as medical cleanup. (something that is called quite often at Peter Pan due to children busting their lips on the lap bar)

[GMC]

yeah well at least it wasn't indy today. full digs, one side of the film room, holding both lines, 120 minute wat, all because someone spilled thier drink all over a LARGE portion of out queue, reducing us to one side of the film room. and we couldn't call 105 because we had 15 vehicles on. and the station was empty, because somebody spilled. fun times, but back to the subject of reading signs.

At marquee, standing under the wait time: "how long is the wait?"
Having learned that it does not protect me from stupidity, i poked my head out from underneath, starred at the wait time, looked at the guest, looked agian at the wait time, looked down the queue, and said "about 120 minutes." they continued onward, bewildered.
Ok so we Coulda/Shoulda been 105 because we were sending empty cars/seats because the guest made a spill, so now it's a problem for who do we charge those hours to, if we had that few guests (which is what the counts show) why did we still have a full rotation. Nobody knew to call 105 though, which I did at least twice today, or at least instructed/concurred with tower to do.

[goofster26]

101 Attraction Down
102 Attraction Up
103 Potty BReak
104 Guest with disabilities
105 Attractive GUest
115 Attractive guest (with attatchments)
120 Attractive Guest Too Old
At least where I used to work in MK

[aliceindisguse]

Since when is there a 102 and 103?

[Kattywampus]

101 Attraction Down
102 Attraction Up
103 Potty BReak
104 Guest with disabilities
105 Attractive GUest
115 Attractive guest (with attatchments)
120 Attractive Guest Too Old
At least where I used to work in MK
See, I thought that a "115' was like a 105, only they were 15 (or just plain underage)." ..at least, according to a coordintor.

Wow, I thought I had posted more than once here..

[Kattywampus]

When asked a question like that I usually look at the wait time sign then tell the guest. 50% they realise how stupid they are. Of the total about 25% say "But is that accurate" Argh sometimes I wonder.
Man, that reminds me..
I'm out in front of Space Mountain the other day doing Fastpass return, and this lady walks up to the fastpass booth. She examines the 5-minute wait time. Then she examines the line of 30 people trying their damnedest to get fastpasses. Then she looks the 5-minute wait indicator again.
So finally, she walks up to me and says, "Am I missing something?"

So I'm like, "Hmmm?"

She says, "What does the fastpass do?"

I say, "Basically, it saves you the trouble of waiting in a long line and allows you to use a shorter queue when you return at the time indicated on the fastpass."

She looks at the 5-minute sign again, and looks at the fastpass line at the machines, which has gotten longer by this time. Then she turns back to me.

"Am I missing something?"

"Why so?"

"Is it really 5-minutes?"

"Maybe less, ma'am."

"Well I don't understand, why are those people trying to get fastpasses? Am I missing something?"

"Nope." *grin*

"So what are they trying to do?"

"People are obsessed with fastpasses, ma'am. I guess they're crazy."

"Well, that's dumb. Thanks."

Then she and her family walk in and ride, as the fastpass queue grows.

FINALLY. A guest FIGURED IT OUT!!!

[bpgstudios]

Hey, Im new here (not a CM yet, just enjoy a good day in the parks). as an AP to WDW, I dont have a need to cram as many attractions into one day, so most of the time I tend to sit around and watch humanity and stupidity at its finest :wink: . reading here, i found out i have seen many of the stories you tell (though guests like to copy the dumb stuff they see the others get in trouble for). ANyways, I have seen some pretty dumb guests over the years, and I thought Id share my favorite.

I walk up to Splash Mt and am about to get in line (standby) when I see a guest arguing with a CM (this was a while ago) about his fastpass. the wait time was about 10 minutes (good for splash) and this guest was arguing how he "paid good money" for something and was angered he couldnt use his fastpass then. later I find out that the guy bought the fastpass from ebay or a friend thinking that it would save him time.

not too funy, but at the time it was to see how much guests plan ahead of time. like the families with synchronized watches who must have exactly 12.356 minutes to go through an attraction because they have to see mickey at 1537 hours.

Anyways, im off...gotta get ready (hitting the parks tomorrow)

[CBeilby]

Bought his FastPass on EBay?! I think that must take the cake for all stupid guest stories! ANyone who buys a FastPass on EBay deserves what they get!

[bpgstudios]

Well i know a few people who collect Fastpasses and sometimes ask me to get one on their birthday or something, and I think I have seen a few on ebay a while back...not sure if he bought it from a friend or the internet (i was just eavesdropping, not part of the convorsation)

anyways, ill be at Magic Kingdom tomorrow, some more stories when I return.

(*hopes to be able to contribute his humorous and frustrating stories in the future in this here forum too*)

[Celerystalker]

Maybe I am a stupid guest. I am one of those people who looks at the wait time and then asks the CM if that's REALLY the wait time.
I swear it makes sense in my head -
Say I got a fastpass because the wait was thirty minutes, then I went to another attraction and come back.
My fastpass isn't good for another 30 minutes and the wait time says 30 minutes.
It's for an attraction like Tower of Terror where you can't see how long the line is during a slower time of the year (I'm only guessing you can see the line during the busy times - I personally refuse to go during those times of the year since it seems pointless to me).
So I can either sit on a bench and wait 30 minutes or wait in line for 30 minutes. Only I know the wait time is not usually accurate.
So I ask.
And get told it's 30 minutes.
I've gathered from most of the posts here that the wait time system is seriously flawed and I guess the CMs have no way to know what it actually is, but I keep looking to them like they are the master of my world and know everything.
I guess I'll stop asking and just make my own decision.
And another thing - I always say "Can I ask a question?" because I think it sounds polite instead of just running up to someone and asking the question.
I'm so sorry! Please don't hate me! I swear I will commit every post to memory and be a perfect guest next time I come. :(

[BTTF4Life]

Wait times are estimations. The tend to be accurate, but sometimes they're posted higher than what they are.

[Stduck]

Yup its an estemate. But pretty accurate. Things that will affect the wait time....unexpected down time (or on Mansion and Buzz LONG ride stops), cast members who do not group correctly (sending empty rows. this can be avoided most of the time) and the number of fastpasses an attraction gives out.

[DLRFantasmic!Dan]

Guests always ask me, when I am working at "Honey", if the wait time for Space Mountain is correct, then I say, "That is what is says."

My (possibly outdated) Disneyland Radio Guide pamphlet states the following:

100 Delayed opening
101 Attraction is down (Routine)
102 Attraction is down (Urgent)
103 Attraction is down (Emergency)
104 Attraction is operating
105 Attraction is operating (Reduced capacity)
106 Attraction is operating (Full capacity)

I don't think I've ever heard a 102, 103, or 106 call. The other codes tend to work just as well for them anyway.

I never heard of a 102 or a 103!!!

[PirateJohn]

Guests always ask me, when I am working at "Honey", if the wait time for Space Mountain is correct, then I say, "That is what is says."



I never heard of a 102 or a 103!!!They've been obsolete for a while. I remember using them at Toon Town back in 96.

[BTTF4Life]

Yup its an estemate. But pretty accurate. Things that will affect the wait time....unexpected down time (or on Mansion and Buzz LONG ride stops), cast members who do not group correctly (sending empty rows. this can be avoided most of the time) and the number of fastpasses an attraction gives out.
Also if you have disabled guests loading onto an RV, especially if it's an RV that can hold a full wheelchair. Things like that can cause ride stops or cascade stops.

[Alyssa3467]

My (possibly outdated) Disneyland Radio Guide pamphlet states the following:

100 Delayed opening
101 Attraction is down (Routine)
102 Attraction is down (Urgent)
103 Attraction is down (Emergency)
104 Attraction is operating
105 Attraction is operating (Reduced capacity)
106 Attraction is operating (Full capacity)

Anyone here care to update the Wikipedia article on "DisneySpeak" at http://en.wikipedia.org/wiki/DisneySpeak? I'd do it myself, but I'm not a Cast Member, and don't have access to a (possibly outdated ;)) Disneyland Radio Guide pamphlet.

[hhsrat]

Anyone here care to update the Wikipedia article on "DisneySpeak" at http://en.wikipedia.org/wiki/DisneySpeak? I'd do it myself, but I'm not a Cast Member, and don't have access to a (possibly outdated ;)) Disneyland Radio Guide pamphlet.

Keeping in mind that WDW and DLR have different uses for the codes

DisneyLand:
100 Delayed opening
101 Attraction is down (Routine)
102 Attraction is down (Urgent)
103 Attraction is down (Emergency)
104 Attraction is operating
105 Attraction is operating (Reduced capacity)
106 Attraction is operating (Full capacity)

WDW:
100 Delayed Opening
101 Attraction is down
102 Attraction is operating normally
103 Restroom break
104 ?
105 ?
106 ?

Of course, to really confuse people, you can use radio codes that are standardized but not widely used. For example, 10-81 (lunch break), or 96-E (escaped animal)

[PirateJohn]

96-E (escaped animal)
At Disneyland we just call them "guests."

[hhsrat]

At Disneyland we just call them "guests."

Keep in mind that I work at Animal Kingdom, and we need to have a way to distinguish between the ones that can cause problems if they're in the wrong place (animals) and the ones that just need to be escorted back to the proper holding areas (guests) ;)