Newbie Intro!

[BohoRoohaha]

Hi all! This is Audrey. I work at DCA in Day Custodial. I've been here about 4 months (finally off probabtion! Booyah!) Here are some things i've had pent up that i need to express:

"Can I get to the Tower of Terror through here?"

"You mean I have to go all the way AROUND?"

"How do I get to the Tower of Terror?"

They should post a frickin sign: FLIK'S FUN FAIR NO ACCESS TO TOWER OF TERROR.

I understand that its to keep the atmosphere. going from Small to Regular sized...and the map is kinda weird. there's a road that suddenly stops. there's a wall and some bushes (i love how the back areas are represented as trees on the map). So that i kind of understand. Here are my restroom pet peeves:

- Screaming, crying and yelling children (there's an echo, people! keep it on the downlow! it hurts my ears)
- People that urinate on the seats
- People that grab excess amounts of seatcovers and throws em all over the floor.
-People that stick little bits of paper or toliet paper in the brown bags, making me change the whole thing.
- People using the sink i'm clearly cleaning
-People blocking my way when i'm trying to service something
- (In Flik's: Just as I'm done mopping some kids run in trailing water! And I'm standing there staring at them with the mop in my hands)
- The Diapers! (We seriously need to consider gas masks of some kind. Or a Biohazardous warning labels on the diapers. Those things are toxic. And most of the time there's more than one in there)
- Parents that make their kids cry cuz they won't hurry up and go pee-pee.
- Parents threatening their kids of never coming back to Disneyland ever again, or That they're leaving right now! (they're just kids come on! You come to Disneyland to have fun, not to be tormented by your children!)
-Especially in Fliks and Golden Dreams: Wet TP.

Also, why would people come to Disneyland dressed in their business suits?

That's all I can think of for now. Talk to y'all later!

[Grumpy]

- Screaming, crying and yelling children (there's an echo, people! keep it on the downlow! it hurts my ears)
- People that urinate on the seats
- People that grab excess amounts of seatcovers and throws em all over the floor.
-People that stick little bits of paper or toliet paper in the brown bags, making me change the whole thing.
- People using the sink i'm clearly cleaning
-People blocking my way when i'm trying to service something
- (In Flik's: Just as I'm done mopping some kids run in trailing water! And I'm standing there staring at them with the mop in my hands)
- The Diapers! (We seriously need to consider gas masks of some kind. Or a Biohazardous warning labels on the diapers. Those things are toxic. And most of the time there's more than one in there)
- Parents that make their kids cry cuz they won't hurry up and go pee-pee.
- Parents threatening their kids of never coming back to Disneyland ever again, or That they're leaving right now! (they're just kids come on! You come to Disneyland to have fun, not to be tormented by your children!)
-Especially in Fliks and Golden Dreams: Wet TP.

Also, why would people come to Disneyland dressed in their business suits?

That's all I can think of for now. Talk to y'all later!
Sounds like you don't have kids of your own; nor have you had the privilege of taking care of a child or children for any longer than a few hours.

Just like you said; kids are kids. Unfortunately; threatening kids is the tactic that parents need to use in order to get their children to behave. The United States does not allow parents to LEGALLY spank their children, except for an open palm on their behind. So, if a child is acting up, the parent can't easily put them over their lap, and smack them to behave, at least not without some people getting outraged and/or thinking that the child is being "abused." Although the parent would win a case like that in a civil court, it would definitely ruin their day at Disneyland/DCA if security has to get involved, because another guest was outraged by that behavior.

As far as parents telling their kids to hurry up and pee, some kids will say they have to pee, for the attention. It's just like the story of the Boy who Cried Wolf. The kid will say he/she has to pee, then all the adults stop what they're doing, to take the kid to the bathroom. After a while, after the kid is satisfied with the attention he/she is getting from adults, he/she suddenly doesn't have to pee anymore. As a parent, that is quite frustrating. What are you going to do the next time they say they have to pee? Deny them? No!

The diaper issue. There are VERY few babies that don't have smelly diapers (those are the babies that are fed NOTHING BUT mother's milk). But, older infants; and even up to 2 years old and beyond, are obviously fed more than mother's milk. Human excrement, as we all know (no matter what someone says about their own waste), SMELLS. It would be VERY offensive to parents to see a Biohazard label on the trashcan that they are about to throw their baby's diaper in.

I can understand how some of these restroom things may annoy you, but remember, that it is a public restroom, and no matter how many times you clean it, they will either push you out of the way, inconvenience you, or just not appreciate you. But, as far as some stuff that kids/parents do (whether or not they are in conjunction with each other), try to think of it, as if that annoying, or smelly kid is/was your own. I don't know if you really have kids, Audrey, but from what I can gather, I don't think you do.

[nitro-junkie]

:P Biohazard labels! That's a very funny joke; I get it.

[Main Streeter]

Hi all! This is Audrey. I work at DCA in Day Custodial. I've been here about 4 months (finally off probabtion! Booyah!)
Congratulations Audrey :!: You have a tough job!! Am not sure all understand Restroom Custodial unless they've actually been in the trenches & put up with guests who have no concern for Custodial CMs doing their jobs, as well as going above & beyond without even a kind nod. God, there is such great abuse in restrooms :!: Vent here. We'll listen. "Biohazardous warning labels on the diapers"? HA, Don't think so! These warning labels would not be Disney Friendly - especially sense diapers now have Disney characters. :lol: Oh BTW, am NOT stating other dept. CMs have things better. Not by a long shot! We all equally share the abuse & STUPIDITY of so many guests.

Edited by Polar33: Fixed error in BBCode

[abc]

Lol, I always find it funny that someone would use the seat covers (often times wayyyy too many) thinking the restroom is messy (it is cleaned at least once an hour, even more in womens restrooms believe it or not), but then not flush them down the toilet, leaving the toilet even messier and next to useless until a custodial cm comes to clean it up. What hipoctrites. And one more question, how the hell do those guests actually manage to clog those humongous toilets in dca :shock:

Lol, another kinda off topic stupid guest trick... I was chatting with a friend in Animation, at the entrance to the screening room. We decided to pull a harmless prank on a guest wearing a large backpack, and called the phone at the entrance of the sourcers workshop the minute they walked through the "turnstyles" right there. When they heard the loud BEEP they stopped DEAD in their tracks, put their hands up, went back out the turnstyles, and put their backpack in their stroller and walked back in as if their backpack set off a metal detector. LOL it was hilarious,however a bit cruel.

[GMC]

i both love and hate ride phones, they're like chat rooms... i forgot what i was going to say.... oh yeah, Audrey, do you work as a florist or a caterer or something to that effect as well, if so, i remember talking to you, and another CM in K-lot a few times, espically when you were still getting used to walking all day, and kinda hobbled back to your car. if you're someone else... i hope your feet are well!

[Stduck]

i both love and hate ride phones, they're like chat rooms....
I've had many a fun conversations with Unload from Tower late at night at the Mansion. It's called "I'm bored there are no guests to watch and I am lonely" If we haven't dropped load 2, the load cast members chat, and then the ER cast member chats with Foyer between trips. What's a cast member to do?

Pooh's ride phones are horrible they don't work right. How come a ride that's been open since 1969 has better ride phones then a ride that opened in 2003?

[aliceindisguse]

Ride phones can be good and bad. I've had so many great conversations on them. Only cause on classics the ride phones are connected ie: Pin to Snow, Pan to Toad to Alice. It's great fun when your bored at Pin unload and you hear that someone is talking at Snow you just join right in. You just always need to be careful on what you say because someone might always be listening.

[BohoRoohaha]

hey grumpy- all that stuff was said in a semiserious, cynical comical way. And no i don't have any kids... but i understand what you mean. your comment sounded kind of angry and offensive to me. Did I offend you in any way? if so I apologize. i don't have any kids so i'm an ignoramous that way.

[Zazu]

Hi all! This is Audrey. I work at DCA in Day Custodial. I've been here about 4 months (finally off probabtion! Booyah!)
Congratulations Audrey :!: You have a tough job!! Am not sure all understand Restroom Custodial unless they've actually been in the trenches & put up with guests who have no concern for Custodial CMs doing their jobs, as well as going above & beyond without even a kind nod. ...

Oh BTW, am NOT stating other dept. CMs have things better. Not by a long shot! We all equally share the abuse & STUPIDITY of so many guests.
We all have to take crap from guests, but only Custodial has to do so literally.

I train newbies to treat Custodial CMs well. When the chips (or whatever else the guests had for lunch) are down, there's nobody on property who I'm happier to see arrive.

[Main Streeter]

We all have to take crap from guests, but only Custodial has to do so literally.
I train newbies to treat Custodial CMs well. When the chips (or whatever else the guests had for lunch) are down, there's nobody on property who I'm happier to see arrive.
Zazu, your post is MOST REWARDING. :D Thanks so much for training new CMs to realize we are more than "just those trash guys." We are intelligent humans with feelings, are on stage for guests as well as CMs, & LOVE to joke around!! Wish more would train with your spirit. Yup, when the chips are chucked on the ground or there is a code U or H everyone is glad to see us :lol:

[Stduck]

We all have to take crap from guests, but only Custodial has to do so literally.
I train newbies to treat Custodial CMs well. When the chips (or whatever else the guests had for lunch) are down, there's nobody on property who I'm happier to see arrive.
Zazu, your post is MOST REWARDING. :D Thanks so much for training new CMs to realize we are more than "just those trash guys." We are intelligent humans with feelings, are on stage for guests as well as CMs, & LOVE to joke around!! Wish more would train with your spirit. Yup, when the chips are chucked on the ground or there is a code U or H everyone is glad to see us :lol:
When I see custodial taking care of a problem at my attractions or just doing their job I thank them sincerely telling them they are awesome and to keep up the good work. When we have a code V that causes a 101 we are so happy to see them. (Yes it happened think code V from load 2 through to the exit of mansion....)

[Weeble]

Custodial rocks. My best friend was in Custodial and if I didn't work in Attractions, I would have chosen custodial. Custies have some cool perks like being stationed all over the park, getting behind the scenes looks at rides (my bro saw the backstage of way more attractions then I ever did) and of course....who wouldn't want to be in the parade behind the horses...LMAO!!!! BEST JOB EVER! :twisted:

[BohoRoohaha]

Ooo Oooh! My first Code V was on top of the stairs at California Screamin and it was big chunks of pineapple. made me want to puke myself. Then another time I was sweeping out the cans for close-out at Main Entrance, and Patrick (the coolest of all the custodial managers) comes by and stops and shines his flashlight at one of the stone benches underneath the golden gate bridge. At first I thought that I had missed something, and i'm like "Hey Patrick whats up?" I look down and at the foot of the bench are two clean-n-neat, solid brown lumps side-by-side, about the size of tennis balls. I'm like, "What the hell?" It didn't smell at all, it didn't have an odor. So we scooped it up with my pan and took it back stage. You could only smell if you really got down close to it. In the end we agreed that it was a Code H. But it was weird cuz it didn't look like regular poo, and it didn't have a really strong odor. I'm still trying to figure out what the hell it was.

[GMC]

maybe you had swept up the life acheivements of some poor dung beetle out there...

My only Gripe about custodial is how long it some times takes them to get to cleaning up code v's... or at least the ones at my attrations, twice it's take more than 30 minutes to clean them up, and they're never in an easy spot to work around (which may be part of why it takes a while) but my favorite was the little girl who came down the stairs at indy and then puked at my feet, i probly got splashed alittle, but i was, as always, wearing my super nice, super heavey duty Dr. Martins, (they really are nice shoes, i wear them when i'm in need of formal attire,) so i grabbed a trash can and put it over it, and re routed my queue to avoid it, i can't belive the parents actully were able to convince me that she was ok to ride... i should have sent her to our emergency bathrooms to freshin up before going on, but oh well. Oh and then my manager and some group of company whosie-whats-its come down the elevator, and she kinda crooked her head at the trash can and i went to her and said "code v under the can, and sort into the queue there"

and she said "good marker" i could tell she was impressed by my ingenuity.

[Main Streeter]

i grabbed a trash can and put it over it, and re routed my queue to avoid it, i can't belive the parents actully were able to convince me that she was ok to ride... i should have sent her to our emergency bathrooms to freshin up before going on, but oh well. Oh and then my manager and some group of company whosie-whats-its come down the elevator, and she kinda crooked her head at the trash can and i went to her and said "code v under the can, and sort into the queue there" and she said "good marker" i could tell she was impressed by my ingenuity.
Great thinking GMC :!: This is exactly the procedure all CMs should follow. Your ingenuity is A+! Your trainer must have had been good. Many CMs don't have the quick, clear thinking you did. They call & cry or yell. Cover or queue/rope around until Custodial can get to you. THANKS! Why are we so slow getting to calls :?: Have no idea, yet we don't intentionally make you wait. Do everything possible to get to your area with our pixie dust, towels, pan & famous code V smiles. Hot days in the park are the worst! Nights suck yr. around as we never know what surprises guests will leave then walk away. AMAZING! Simply AMAZING :evil:

[Zazu]

When we have a code V that causes a 101 we are so happy to see them.
You're lucky. When we have a code V on the Railroad, we have to keep running. You'd be amazed how many people have physically pushed me out of the way so they can sit in a puddle!

Custodial likes code V's on the trains, because they get to take a 20 minute ride while they mop up.
http://figzu.com/smilies/mop.gif

[Stduck]

When we have a code V that causes a 101 we are so happy to see them.
You're lucky. When we have a code V on the Railroad, we have to keep running. You'd be amazed how many people have physically pushed me out of the way so they can sit in a puddle!

Custodial likes code V's on the trains, because they get to take a 20 minute ride while they mop up.
http://figzu.com/smilies/mop.gif
Most vode Vs on Mansion or Pooh do not cause a 101, just tag said Buggy or beehicle. Ah but the one that I am talking about was ALL OVER THE MANSION. I think the load belt too...if its on the belt we can't load guests

[BohoRoohaha]

whats a 101?

[Main Streeter]

whats a 101?
101 is Disney code for "An Attraction Is Down." or not working. Clean your ques & catch up during 101 or take a break :wink:

[Stduck]

whats a 101?
101 is Disney code for "An Attraction Is Down." or not working. Clean your ques & catch up during 101 or take a break :wink:
Or be stuck at Tower and have to answer the phone every 5 secs with the lead breathing down your neck.

[aliceindisguse]

I'm glad we don't have towers at classics, but we don't get to take a break either the two of us at our attractions are always doing something when we're 101.

[Stduck]

I'm glad we don't have towers at classics, but we don't get to take a break either the two of us at our attractions are always doing something when we're 101.
We don't have tower at pooh either we have disbatch, which is like a mini tower. I've never been stuck there during a 101, but being stuck at greeter sucks. "When will it be open? Why is it closed" "We don't know check back, we're experienceing technical difficulties" Yeah some guest was too slow so they ride backed up and broke down

[aliceindisguse]

UGH.. I hate PR positions! everyone always asks the same questions over and over. It really sucks when we're cycling out Pan for pyro. Every single person asks, "Why is it closed...but why are people still in line"
and of course theres always
Q...so we can sit here for the fire works
A Nope
Q...oh okay can't you just let us go on were leaving after the fireworks
A Nope
...but this is our last ride of the night
Nope
...but we came all the way from (insert state or country here)
Nope
...please
No I'm sorry
Q... When are the fireworks...When will this reopen
A 9:25, around 10
Q...Where are they.
A In the sky

[Zazu]

I'm glad we don't have towers at classics, but we don't get to take a break either the two of us at our attractions are always doing something when we're 101.
We don't have tower at pooh either we have disbatch, which is like a mini tower. I've never been stuck there during a 101, but being stuck at greeter sucks. "When will it be open? Why is it closed"
When stuck at greeter for a 101, I always tell guests the real reason we're down. My favorite is when we're down because of lightning -- a regular summer afternoon event. http://figzu.com/smilies/lightning.gif

When will you reopen?

We'll reopen about 20 minutes after the lightning goes away.

When will the lightning go away?

About 20 minutes before we reopen.

But when will you reopen?

About 20 minutes after the lightning goes away....

Some guests have to go around three or four times before they get the message. Makes it easy to keep smiling....