"How Long Is The Wait?"

[Scream162]

"How long is the wait?"
All Attractions Cast Members are asked this question numerous times a day while working at a a greeter position.

Here's something I go through daily...

Guest: "How long is the wait?"
Me: "That stand-by wait time up there says 3 hours."
Guest: "No it doesn't! I read that sign right before I asked you and it's posted at 10 minutes." :roll:

I always ask to bump around greeter because I'm easily annoyed by stupidity.

[coldfire409]

Guest: "How long is the wait?"
Me: "That stand-by wait time up there says 3 hours."
Guest: "No it doesn't! I read that sign right before I asked you and it's posted at 10 minutes." :roll:

I like that. I think I'm going to borrow that one the next time I'm at greeter.. I'm also annoyed by supidity.

[SRT_GB]

Guest: "How long is the wait?"
Me: "That stand-by wait time up there says 3 hours."
Guest: "No it doesn't! I read that sign right before I asked you and it's posted at 10 minutes." :roll:
which brings me back to the point I've been getting at for a long
time....why the hell do people ask the questions if they're already
convinced they know the answer?

[Cloud Buster]

I've suddenly noticed your signature and been drawn to it...

"Do we pay for stuff here?" Guest, to me while I'm standing behind a cash register

:bang: :hammer:

[DisneyPrincess]

I've suddenly noticed your signature and been drawn to it...

"Do we pay for stuff here?" Guest, to me while I'm standing behind a cash register

:bang: :hammer:
As scary as it is, I get it a lot as well :roll:

[TheyMakeMeSigh]

"How long is the wait?"
I freakin' hate that question!
a) the god damn sign right there says what the wait is
b) I don't care
c) you're in the wrong line, standby is over there... this is fastpass. "oh, what's fastpass?"
:bang:

[Thatguy]

I always prefered stopping, walking to the wait sign, reading it, then saying "it says __ minutes"

[Scream162]

Yes, that's another good method, but I prefer the look on the guest's face when I tell them the wait is 3 hours. :D

[Cloud Buster]

I always prefered stopping, walking to the wait sign, reading it, then saying "it says __ minutes"

That's good...it's about the most polite way of saying "See the sign, dumbass?" :P

[IndyBob]

I had a group of teenage girls come up to me one day and ask me what
the wait time was so I told them it was 60 mintues, which it really was,
and they got all bent out of shape and said that was to long and then
asked "no really how long is it" so I told them it was only an hour.
Appearently an hour is much shorter than 60 minutes be cause they were
much more satisfied with that answer and got in line. Go figure :bang:

[PrncssCinderAlly]

yeah dont you love how when you say the wait time in min it makes a
difference. Sometimes you can say "hey its only a 30 min wait" and
people go wow thats short but if you say the wait is "about a half an
hour" people go OMG are you serious? I dont get it. :roll:

[lovethefuzzies]

I love when people ask me what time a show is going to start as I'm
standing next to the sign with the show times. I once had a lady at Ugly
Bug Ball ask me if the show was 3-D and where she should get her
glasses to watch it.

[coldfire409]

I love when people ask me what time a show is going to start as I'm standing next to the sign with the show times.
You need to see the Barky the Dog commercial. Water show, boy it sure
would be nice if somebody put up a sign saying when the next water
show is!

That is my absolute favorate commercial. They need to bring it back.

[CujoSR]

Ahem...

http://www.stupidguesttricks.com/phpBB2/viewtopic.php?t=316

[DLRFantasmic!Dan]

Hi, new here!!! I work at Disneyland!!!

I got lots of questions when working at Disneyland. I work at "Honey, I
Shrunk The Audience", or "Honey" or "HISTA" for short, and it is right
next to Space Mountain, which is closed for refurbishments. THe most
common question there is "How long's the wait for Space Mountain?" and
I go "Two years!!!" and they go, "Seriously???" and I go, "Yeah!!!"

[Roger Rabbit]

Guest: Why isn't there a line?
Me: I wouldn't complain.
Guest: Where can I get a Fastpass?
Me: You don't need a Fastpass. Just get in line.
Guest: But we want to come back later.
Me: There's still going to be no line.

Yes this actually happened while I was at Gatekeeper at Mansion. It was the same Guest. asking each question. I think they leave their brains at home.

Roger.

[DLRFantasmic!Dan]

About Space Mountain:

Guest: (After passing "Space Mountain is closed" sign) How long is the wait for Space Mountain?
Me: Two years!!
Guest: Really???
Me: Yup
Guest: Where's the entrance to Space Mountain?
Me: (Using two finger point towards entrance of Space Mountain) Down there towards the blue wall, knock on it three times, wait for the little monkey with a top hat, when he answers, say 'Walt Disney sent you'.
Guest: O k (Walks off)

[Scream162]

Guest: But we want to come back later.
Me: There's still going to be no line.
I can't believe how much this happens to me too! It's almost an everyday occurance!

[coldfire409]

Guest: But we want to come back later.
Me: There's still going to be no line.
I can't believe how much this happens to me too! It's almost an everyday occurance!
I think I hate it more when the guest is that stupid. They do it all the time when I work at Star Tours. Right now we are running all 6 cabins we can really get the guests through that ride.

Although at the Movie Ride we have no fastpass, and they still ask where the fastpass is, even less than 90 mins before park closing.

[Snow White]

Over at small world there is no sign with a wait time, but there could be 10 people in the que and still they ask how long will the line be. Or even when the entire que is filled the line only takes up at the most 12 minutes and when I tell a quest that they ask me if I'm being serious. :roll: No would I really lie just so that I can get you to ride my attaction.
Me: How many in your party?
Guest: Yes

[SassyTinkrBelle8]

SO I played a mean trick, but it was fun! I went to go change our wait time because the line went from 35 minutes to less than 20 minutes long in about a minute. So I was putting 20 minutes, I hit the 00 button on purpose, and hit ok. I looked over at the entrance, and watched the guests. A group of about 7 walked in, and the last two stopped to look at the wait time. It said 200. One of the guys with them came back out and looked at the time also. He then looked at the line, as he was looking at the line, I fixed the time to say 20. He looked back up, and told his friends, "see, 20!!" LOL that was fun! :twisted:

[GMC]

why do people become angry when i tell them they have to wait another five minutes, and they've been in line, what 5 already, holy shit folks, you had to wait 15 minutes to ride the train as long as you like, to any location you like, that's the best deal in the park, you can go around the park 3 times in the amount of time it'd take you to get on splash, and that's including the whoping 15 minutes you had to wait for the train to be empty enough to let you fat bitchy ass on. and it's always middle aged women, and thier faces always turn red when they yell at you. WDI needs to get us some more excursion style trains, those seat about a 320 adults each, not including any youngsters, which fit between the adults, and on laps, so let's say 640, assuming every adult has a lapsized child, can easily clear all the stations, and if they ran a cabose on each train, for overflow, that'd kick my ass. i think i'm done ranting now...

[Lilo]

The wait time sign at iasw was one of those ones you have to rotate the numbers around, and it only went in one direction. every time I would change it to a lower time, I would have to go past 60 first. For some reason, people would always gather to watch me change the sign. I loved to pause at 50 and 60, listening to people gasp, before I put it on 10 or whatever! :D

[Lilo]

This is what really annoyed me. Nearly all, if not all, of the wait time signs here just say, Wait Time:__ or Standby wait:__ All the time a guest would ask me what the wait was, I'd tell them, and they'd be like, "Well, that's from this point, what is it from where is in there?" I'd say, "No, the line is __ from where it is." The signs don't say "Wait time: 20 from this point", do they? NOO. Just because some parks have signs like that, ours DON'T SAY THAT! I guess some people can't read. :roll:

[coldfire409]

At the Movie Ride they changed out wait time sign and it actually says. . . "Wait time approximatly____ minutes from this point"

It pisses me off so much because we have two diffrent entrances. Also it only takes about 30 to 45 seconds to walk to where the end of the line is, anywhere the end of the line is within our queue. Although I do like it when the line is so long it passes by the wait time sighn and the guests look at the 60 minute wait and they can't belive how long it is. :twisted:

[flippin_mermaid]

Hi, new here!!! I work at Disneyland!!!

I got lots of questions when working at Disneyland. I work at "Honey, I Shrunk The Audience", or "Honey" or "HISTA" for short, and it is right next to Space Mountain, which is closed for refurbishments. THe most common question there is "How long's the wait for Space Mountain?" and I go "Two years!!!" and they go, "Seriously???" and I go, "Yeah!!!"
LOL! That's so good ... I wish I'd have used that one when I worked in Tomorrowland. People asked about Space ALL the time!

[DLSweeper]

Ahem...

http://www.stupidguesttricks.com/phpBB2/viewtopic.php?t=316
I haven't seen that comercial in a long time! :) Thanks, that's a classic. I KNOW how that guy feels. "Wont someone please put up a sign?" I was working Indy (custodial) one time and some people asked me how much longer the wait was. I was like: How long have you guys been waiting?"
Them: "30 min."
Me: "Well, it was 60 from outside, right?"
Them: "Right."
Me: "So, you have 30 more min left."

They were pretty ticked off. Man!! It's not that hard to do basic math! :evil:

[lady ulrike]

Working at Roger, we've just recently changed the way the queue works. The whole queue gets filled and fastpass has a separate path and the grouper groups from both lines, like a stand-by group then a fastpass group, then back again, or whatever depending how long the lines are. So, I'm loading with this new setup and I was like 'are you guys ready' and the guy says 'well, we've been waiting for like an hour, you guys should have a sign or something' I looked at him kinda like this :shock: and said, 'we do' then he responded with 'oh, I didn't see it'

For those who may have never been to Roger, there's a big tall sign, almost as tall as the building to the left of the entrance. The bottom is bright yellow, I honestly don't know how you could not notice it.

[Stduck]

People don't read signs..they think that signs don't apply to them. At Mansion we had this sign over the gate showing where stand by and fastpass were to go. Somehow it got bumped and lost two letters so it sait Fat ass not Fastpass. My lead tore it down. So we are signless, at least 4 times a day "You really should have a sign that says where we should go..." or "You should post the wait time" in response to that I would point at the right to where the wait time was posted and then say. "We do..."

[leftcoaster]

At Mansion we had this sign over the gate showing where stand by and fastpass were to go. Somehow it got bumped and lost two letters so it sait Fat ass not Fastpass. My lead tore it down. So we are signless, at least 4 times a day "You really should have a sign that says where we should go..." or "You should post the wait time" in response to that I would point at the right to where the wait time was posted and then say. "We do..."
The "Fat Ass" sign is for the people in the ECV's that are calorically challenged, who have to put the arm rests down because they can't fit between them, who think that by having an ECV, they will get on rides faster. These are the same "people" that will buy a Mickey Dee's Big Mac, and a DIET soda.

[SRT_GB]

The "Fat Ass" sign is for the people in the ECV's that are calorically challenged, who have to put the arm rests down because they can't fit between them, who think that by having an ECV, they will get on rides faster.
Don't forget they have to put a soda bottle cap over the horn button so that their girth isn't continuously pressing on it.

[DLSweeper]

Somehow it got bumped and lost two letters so it sait Fat ass not Fastpass.
O man! That is so dang funny!!!!! :D

[Stduck]

It was ... in case you were wondering that is why we no longer have a
sign above the gate.... The lead tore it down man I love Ed....

[leftcoaster]

Must...resist...temptation...to...go..to...Mansion..and ..ask...

"So, where is the Fat Ass entrance?"

[Stduck]

Must ... resist ... temptation ... to ... go ... to ... Mansion ... and ... ask....

"So, where is the Fat Ass entrance?"
Too many new hires ... they wouldn't know what you were talking about

[DLSweeper]

Must ... resist ... temptation ... to ... go ... to ... Mansion ... and ... ask....

"So, where is the Fat Ass entrance?"
Too many new hires ... they wouldn't know what you were talking about
Tell them to go to sgt.com :)

[Stduck]

Must ... resist ... temptation ... to ... go ... to ... Mansion ... and ... ask....

"So, where is the Fat Ass entrance?"
Too many new hires ... they wouldn't know what you were talking about
Tell them to go to sgt.com :)
I will....

[CujoSR]

Must ... resist ... temptation ... to ... go ... to ... Mansion ... and ... ask....

"So, where is the Fat Ass entrance?"
Too many new hires ... they wouldn't know what you were talking about
Tell them to go to sgt.com :)We tried getting SGT.com but some fuck has it as his subdomain so we can't get it. :x

[Grumpy]

The "Fat Ass" sign is for the people in the ECV's that are calorically challenged, who have to put the arm rests down because they can't fit between them, who think that by having an ECV, they will get on rides faster.
Don't forget they have to put a soda bottle cap over the horn button so that their girth isn't continuously pressing on it.
You're joking right? I mean, I know you would know what they do, but that's just sad

[SRT_GB]

You're joking right? I mean, I know you would know what they do, but
that's just sad
No joke. I've had more than one guest ask for tape so they can keep the
bottle cap on there. One large guest I had even went so far as to
recommend we keep a stockpile of bottle caps for guests like her.

[Grumpy]

^ :shock: :shock: :shock:

[leftcoaster]

No joke. I've had more than one guest ask for tape so they can keep the
bottle cap on there. One large guest I had even went so far as to
recommend we keep a stockpile of bottle caps for guests like her.
Maybe there also needs to be a sign on the back that says "WIDE LOAD"
and have the red flags on the sides, and BEEP BEEP thing when the
beheamouths put it in reverse. I think it already does that, right?

Don't get me started on those sorry excuses for humans.

[Dalisair]

SO I played a mean trick, but it was fun! I went to go change our wait time because the line went from 35 minutes to less than 20 minutes long in about a minute. So I was putting 20 minutes, I hit the 00 button on purpose, and hit ok. I looked over at the entrance, and watched the guests. A group of about 7 walked in, and the last two stopped to look at the wait time. It said 200. One of the guys with them came back out and looked at the time also. He then looked at the line, as he was looking at the line, I fixed the time to say 20. He looked back up, and told his friends, "see, 20!!" LOL that was fun! :twisted:
LOL I like you.

[Grumpy]

It already is pretty hilarious, when they do back up, look around, and
seriously do hit something or someone. Kinda makes one wonder what
they do when they actually DO walk.

Seriously, some people are the epitomy of lazy ... nursing their
fat-ass-ness by REFUSING TO WALK STUFF OFF!

[coldfire409]

Don't forget they have to put a soda bottle cap over the horn button so
that their girth isn't continuously pressing on it.
That seriously pisses me off when somebody is so fat that they
constantly push on the horn button. What ever happened to taking
personal responsibility.

[Grumpy]

That seriously pisses me off when somebody is so fat that they constantly push on the horn button. What ever happened to taking personal responsibility.
Blame it on this political-correctness movement. All this crap that allows people to blame their personal problems on everyone else. Some dude ate McDonald's for a month, and got all f-ed up. His damn fault. If I wanted to eat something like that for a month on end, I'm not going to blame the corporation for my problems resulting from what I chose to eat. Enormously large people usually like to blame their size problem on someone else but themselves. "Oh, my parents" "oh, McD's" and if they're not blaming their basic problem on something, they are blaming something else because of their problem. "Oh, i have to get an ECV because my excessive body weight won't allow me to walk today ... I'll have a heart attack because my arteries are clogged with fat." "oh, i have to put a soda bottle cap on the horn...." "oh, i have to adjust the seatbelt on this ride, because I should be comfortable...." (5 minutes later, she fell out of the boat on Perilous Plunge @ Knott's, and was not killed by the fall, but by the boat running her over!)

Sorry to anyone I have offended, but the moral of this rant is ... to take responsibility of your own problems! I weigh about 35-40 pounds MORE than I did before I got pregnant. Do I blame it on my son, or that I gained almost 100 pounds in pregnancy because of a complication? No ... my little boy is almost 2 years old now. I could have lost the weight, but I chose to not diet, or go to a gym. So, now I'm dealing with it, not blaming my overweight problem on someone else, or something else.

[aliceindisguse]

It already is pretty hilarious, when they do back up, look around, and seriously do hit something or someone. Kinda makes one wonder what they do when they actually DO walk.

Seriously, some people are the epitomy of lazy ... nursing their fat-ass-ness by REFUSING TO WALK STUFF OFF!
You should see it when people try to bring ecv's up the ramp at Peter Pan and don't believe us that it's too small for them to bring it up the ramp until they attempt to back it out. All you can hear is ... beep beep beep crunch ... beep bang ... scratch beep beep beep beep....

[Grumpy]

Some people are just flat out ignorant, and think that "the attractions CM doesn't REALLY know. . . " or "they just don't want us coming up this way." :roll:

Ok. I'm not an attractions CM. but I don't see WHY ANY attractions CM would have to LIE to a guest by saying "I'm sorry. but the ECVs won't fit here!"

[aliceindisguse]

They all just think we go out of our way to give them a hard time especially when they have to many people in their groups and we send them away.... " but they let us all on everywhere else."

[Grumpy]

They all just think we go out of our way to give them a hard time especially when they have to many people in their groups and we send them away.... "but they let us all on everywhere else."
"yeah. but also realize, that not every attraction queue is HANDICAPPED ACCESSIBLE YET!" I know we wouldn't be able to go off on them in THAT manner, but I'm sure they'd have a stupid excuse in response to something like that.

[aliceindisguse]

they have excuses for everything, but My fellow routies and I generally have answers for most if not all of them. The guests usually give up after 5 mins or at least once they realize their not getting anywhere.

[Main Streeter]

They all just think we go out of our way to give them a hard time especially when they have to many people in their groups and we send them away.... " but they let us all on everywhere else."
Cookie cutter phrase used by EVERY incompetent who ever passed under the burm :evil: Am not in Attractions, feel sorry for CMs who take this BS all day & night! These whiners will stop any CM just to complain. Have been yelled at by many over this issue. Do I look like I can help you :?: I'm not even near the attraction you were turned away from. Does this broom look like a magic wand which will sweep you quickly into any attraction you wish upon? If I had a dime for each time.......never mind. I could become vulgar. :lol:

[Stduck]

Yeah I hear you all in your rants about wheelchair parties. The magic number is 6! Don't know where they came up with it, but its 6. Now a smart guest would do this:

Grandma Betty needs a wheelchair, but there are 8 of us all together. We can rent a 2nd wheelchair for Grandpa Joe (who doesn't really need one but he'll get tired later and it will help extend Joe's fun) and TADA! We can now do up to 12 people. Problem solved.

Now I know we get a lot of wheel chair abuse, but come people think before you enter the park...oh wait how can you think if you left your brain at the gate.

[aliceindisguse]

The only problem with that is on small rides like the classics we can only have one person in a wheelchair on the attraction at a time. So the group still gets pissed because some of their group has to wait the (at most) 5 mins for the other wheelchair person to get off. And it's not as if they care that it's a fire hazard for us to put more than one on. They just tell us that they could walk themselves off. :x

[Stduck]

The only problem with that is on small rides like the classics we can only have one person in a wheelchair on the attraction at a time. So the group still gets pissed because some of their group has to wait the (at most) 5 mins for the other wheelchair person to get off. And it's not as if they care that it's a fire hazard for us to put more than one on. They just tell us that they could walk themselves off. :x
Same kind of with mansion. We can only have 3 wheelchairs/ECVs/service animals in the attraction at one time. During holiday is when its the worst. We take 3 in, stage 3 at the herce (sp?) and then the line for the rest of them is outside the gate. It's a 20 minute wait at the herce and a 40 minute wait from the gate. Guests get all irate, I tell them that the state of California will shut us down if we take more then 3 inside. That usually shuts them up.

[PoohBunniesHutch]

Now why would anyone in their right mind order a Big Mac and a sugar laden soda! I mean, you already have a bazillion empty calories in a Big Mac, why add more?

I'm going to have to step in here on the fat ass and the ECV issue. Becuase quite frankly, your attitude shows less than compassion.

Okay, one could call me a fat ass. Its not because I am a great fan of big macs or krispy kremes. I fell flat on my ass and shattered my tail bone leading to some signigicant nerve damage and loss of muscle function. Exercise is kind of out for me and I have to schedule swimming weeks in advance since they have to help me get in and out of the pool. I do sit in my chair and lie in my bed and exercise as much as I can. Because I am an insulin dependent diabetic, my caloric intake is low and my diet very restricted. But, even so, I can easily gain and lose 20-30 pounds in a matter of days because of all the steroids I have to take. Its not fun waking up with your face looking like the man in the moon and then it take 20 minutes to get downstairs (by schooching on my butt) and 40 minutes to get upstairs.

There is no room for an ECV on Peter Pan, but my ECV is my GAC, CH won't give me one because of my ECV, but the CM won't let me on PP without my GAC. So, to get on takes a lot of manuvering. First, hubby has to make arrangements for the CM to see that I am in an ECV, then I have to get out of my ECV(my very own by the way) find something to hold onto for dear life, wait while my hubby parks the ECV out of the way, then take 20 minutes to navigate that ramp, only to find that the CM my hubby made the arrangements with has gone on break and being told that I cannot ride without a GAC, then when explaining I have an ECV be told that I cannot ride without a GAC, and so on. Then, if the CM hasn't got a hair up their butt over my not having a GAC, hopefully they won't make me wait too long to board, but usually the hair has twisted so far up the butt of the CM they take particular delight in making me wait an agonizing 20 more minutes before finally boarding me, then the 10-15 minute walk down the ramp commences and finally, I've had it! 50 minutes round trip to Anaheim and back for one ride.

Now, granted there are a whole bunch of lazy people out there who rent ECVs not because they need them, but because they think they will get special treatment. They are the rude ones. Some people in wheelchairs are skinny as all get out and some are not. Ever try losing weight by living in bed- doesn't work out real well.

But you don't know the whole story. If someone is on steroids, they will appear fat and bloated, except for their fingers and toes. Their skin will be dry and scaly and they won't sweat a lot from exertion. They eat like birds because eating anything too much will make them throw up, at least that is what it is like with me.

I love Disneyland popcorn. Have to buy a bucket every time I'm there. It takes me about six or seven days to make it through that bucket, even after my hubby eats half of it in one handful. Thank heavens for children's meals or I could never eat out, even then, you;ll know its me for all the to go containers hanging off my chair.

But, I am not lazy, I am not addicted to sweets, though I do treasure the occassional scone with devon cream, I don't supersize my meal (I don't think they do that with Happy meals) and I rarely finish any meal.

Those who are fat because they are lazy, pigs and slovenly people, I have no sympathy for, but I would never presume how someone got that way, for if you were to know me, you might assume the same things and yet, nothing would be farther from the truth.

Fluffy people, regardless of how they got that way, are still people inside. They breathe oxygen (some more than others) love, feel, hurt, share and do everything you do. They just do it fat.

Someday, you may be in a position where others may assume about you, yet their assumptions are nothing more than blind prejudices. Won't it be a shame when they say things about you that aren't true?

Its one thing to moan and groan about a guest expecting you to stock them with bottle caps to keep the alarm from sounding, but to trash a certain group for whatever reason, isnt' very mouse like, and isn't that what we are all striving for? A little mouse magic! Just a different side of the coin, that's all!

[Stduck]

Poohbunny. You are the kind of person we love to see. I understand your plight and if you ever come visit the mansion and I'm at grounds I'll make sure you are acomidated.

The GAC is still being worked out. My cousin is legally blind and has a brain tumor, and can possibly have siesures, she also has a real hard time manuvering through the queues because of it even with 4 of us trying to help. I've fought CH about it and they have denied her a GAC (did get one finally it was like pulling teeth).

We CMs complain about people who rent DL ECVs, most people who have their own have them for a reason, whether they are ill or what not. I don't mind those people. It is the snot nosed lazy people and teens who don't need one that I want to throw into the RoA. I think Matt did the right thing in trying to prevent GAC abuse, but in cases like yours I think you should be able to get a GAC with a wheelchair stamp so that when your husband parks the ECV you can avoid the trouble. But then if we lived in a perfect world no one would need wheelchairs.

[aliceindisguse]

There is no room for an ECV on Peter Pan, but my ECV is my GAC, CH won't give me one because of my ECV, but the CM won't let me on PP without my GAC. So, to get on takes a lot of manuvering. First, hubby has to make arrangements for the CM to see that I am in an ECV, then I have to get out of my ECV(my very own by the way) find something to hold onto for dear life, wait while my hubby parks the ECV out of the way, then take 20 minutes to navigate that ramp, only to find that the CM my hubby made the arrangements with has gone on break and being told that I cannot ride without a GAC, then when explaining I have an ECV be told that I cannot ride without a GAC, and so on. Then, if the CM hasn't got a hair up their butt over my not having a GAC, hopefully they won't make me wait too long to board, but usually the hair has twisted so far up the butt of the CM they take particular delight in making me wait an agonizing 20 more minutes before finally boarding me, then the 10-15 minute walk down the ramp commences and finally, I've had it! 50 minutes round trip to Anaheim and back for one ride.

I apologize if this acually happened. Whoever the castmember was should be talked to. If you have the key to the ECV then that is your GAC. I know it's a pain in the but to get up the ramp at pp. I also apologize if you have to wait a long time but the CM is more than likely building a gap because Peter Pan breaks down easily (a boat sit in hold 4 to long and were dead) and when it does break down it's a big deal because we have to scrounge up 5 CMs(when theres only 2 at the attraction this can be a difficult task if no one is willing to give up their break) just to MZR and get everyone out and the people in the 30-45min line are not too happy. Just so you know next time you can just park the ECV at the bottom of our ramp behind our new nifty yellow line that we get to make people wait behind so their not all in our faces.

[Main Streeter]

Just a different side of the coin, that's all!
PoohBunnie, your insight gives CMs an awareness most of us have never thought of nor experienced. You are an AP who contributes to the Magic & our shifts. You are also the reverse side of the coin. Seems the GAC has you between a rock & a brick wall. As Stduck aptly pointed out; the new GAC has issues which still must be worked out. The old method was extremely abused. We all know this! Only by using this new GAC can Disney try cutting down on the guests who deceive. Not as familiar with GAC as Attraction CMs are. Am wondering if you can present a form from your Drs. to CH or GR? Seems GR dept. might want to work with you because you are an AP. You know what the squeaky wheel gets :wink:

This is a site for CMs & others to vent, share stories, relax, & feel some type of camaraderie. You read our complaints & dislikes, yet they are not at all directed toward you or our guests who are sincerely honest when in the park. Not sure where we draw the line btwn spilling our feelings & upsetting you. Hopefully you can "try" to envision where we come from as under appreciated CMs who are always willing to help special guests in need.

Maybe we can strike a happy medium as we read your posts. We can learn from you if you will sit back & laugh WITH us. Oh, damn, lost my great thoughts, :wink: yet you understand my intent. Right :?:Hope so.

[GMC]

I feel bad when i talk to people who need GACs, and can't get them, but when you tell them that it was vastly over abused they understand, i need to go undercover and see how City Hall tells people they can't get them, i remeber being really put off by them a few years back when i tried to use the system by playing the ADD card and not being able to stand in long lines, i don't know if they saw throught it or were just being asses, but i bugged me that they essentially told me on the phone that i could walk in and get one no problem, don't even need proof, but when i walked in, and tried to get one i was denied, and told that i needed a parent with me.

In short, i tried to beat the system with my increasingly more mild case of ADD and lost. However i do have ADD, and didn't appreciate the skepticism.

[Stduck]

No one wants to wait in lines. My grandma who can walk perfectly (thanks to a new knee) doesn't want to wait in lines (never has) just because "She's the grandma!" She jokes about it but she always waits her turn. Maybe the abuse came out if the not wanting to wait in lines or those who really needed it cause of a broken foot one trip enjoyed the priveledge and desided to fake an injury to get another one. I never knew about the SAP and I did know that wheelchairs got special privledges but my family always waited in line like every other family. (We also tended to go to the park in early Nov about once a year) Long lines during peak periods no explanation nessesary.

[aliceindisguse]

The SAP and the shortly lived SAC were horribly abused and Stduck your right it is because people don't want to wait in line. I remember having to revoke passes because when they changed the system to the SAC and people couldn't get one they just saved there old pass from their last trip. People got so pissed when we would send them into the line. They would tell up that they couldn't wait in line and I learned a great phrase from one of my plaid friends, "sir/ma'am this is Disneyland there is nothing we can do to let you avoid lines." They always got pissed and stormed off.
Another thing these people don't get is that just because they have the pass doesn't mean they get on right away. I had a friend who once used a highlighter to highlight the, does not gaurrentee immedete boarding, part on the SAP. Unitl one anoying guest took her highlighter and snapped it in half.

[Stduck]

The immediate boarding thing is the biggest complaint. During Holiday at mansion we have a cast member specifically to escort the guests down to the load area. If the cast member is in the attraction with guests then the next guests have to wait. People would get all irked that they had to wait get this TWENTY MINUTES to go inside, now the rest of our line was 60+ minutes. During normal mansion we could only send guests down in ER1 (it was easier to get them to the side of the hallway if we had packed it) so sometimes guests would have to wait 5 minutes for the other ER, and then once they got down to the load area they had to wait for buggies numbered 5 through 8 (special buggies easier wheelchair loading) and that could take 5 to 7 minutes. Yeah Holiday should be fun.

[PoohBunniesHutch]

I love buggies 5-8, they make getting on and off so easy! I wish more rides were like that. I really have to be in good shape for pirates (and then hope for rows 3 or 4 as my butt can really feel the rollers in 1,2 & 5,6) At IASW, I like to wait for the boat that I can sit in a wheelchair in(wouldn't that be a hoot on pirates???!!!!) and then I'm at the mercy of the CM to remember to hold that boat!

And my adventures with PP have happened more than once. The only time I really complained was one day when it really did me in. My grouchiness sometimes is directly related to exhaustion and pain. The GR CM told me that I wasn't entitled to IMMEDIATE BOARDING. I tried to tell her I wasn't complaining about that, I was complaining about not being allowed on PP without a GAC< yet they would not give me a GAC since my ECV was my GAC. Round and Round we went. Finally, she told me the conversation was over and that the GAC and ECVs were for those who needed them. WTF? What part of I can't walk didn't she get????

As a DisneyAddict, I am committed to bringing back the magic, to the employees and to the guests. In order for me as a guest to help bring some magic back to you, I need to understand you and how interactions with guests are percieved by you and understood or misunderstood by you. And as a guest, I want you to understand how some things you percive as one way are actually a different way.

Guests and CMS are a synergistic relationship. Our enjoyment depends on each other, your enjoyment of your job depends upon how good of a guest I am and my enjoyment as a guest is dependent upon how well you do your job.

You bitch about me, I bitch about you and somewhere along the way, we learn from each other.

I'll be back in the park in a couple of weeks! I've been landlocked for a while trying to adjust to pure morphine and my doctor said he will clear me for activity this Friday! Yipee!

[GMC]

don't worry, i'll be right there, as a guest, to see you, i actually have the day off! I have the best time in the park during the fall, and it's only going to get better when it's fully decked for Christmas (fantasmic!)

[Stduck]

GMC come on Saturday I work then, I intend to be in the park on Friday as a guest...

[Zazu]

This was one of the (damn few) advantages of ripping my Achilles tendon in two last year. During my recovery, I had the chance to visit my park in a wheelchair (solo -- not fun), in a wheelchair with friends to push, and with a cane and limited energy. I learned a lot about being on the other side of the turnstile as a result.

But I swear ... next time I'm just going to let Adventureland burn!!!

[PoohBunniesHutch]

Do you know how many asses get shoved in my face in Adventureland. I swear, I'm completely invisible. I've even had a guest stradle my scooter trying to push his was ahead and then have the nerve to yell at me for trying to run him down!

[Polar33]

Guests and CMS are a synergistic relationship. Our enjoyment depends on each other, your enjoyment of your job depends upon how good of a guest I am and my enjoyment as a guest is dependent upon how well you do your job.

You bitch about me, I bitch about you and somewhere along the way, we learn from each other.
PoohBunniesHutch, I just wanted to say that those lines brought a smile to my face. I don't think that it could be summed up any clearer. I've learned so much in the time that this site has been around about the guest perspective, and the perspective of co-workers. I had never imagined that this site would ever do that, but I'm quite glad that it has.

[Stduck]

Do you know how many asses get shoved in my face in Adventureland. I swear, I'm completely invisible. I've even had a guest stradle my scooter trying to push his was ahead and then have the nerve to yell at me for trying to run him down!
I know the invisible feeling. I am in BRIGHT yellow for Fantasmic and I am trying to get through and I am yelling "EXCUSE ME" as I plow my way through traffic, still no one sees me.

Poohbunny you are an awesome guest and an awesome AP. I hope that some time in the future I get to have you on my attraction. Have you ridden Winnie the Pooh in the WAV? (Wheelchair Access Vehicle?) If you haven't you should it would make things easy on you. But as for adventureland? I try to avoid that area as much as possible whether I am at work or playing.

[PoohBunniesHutch]

No I haven't rode it in the WA vehicle. SInce I can't use my ECV in line and since the most time the wheelchairs there for use are for the size of a gnat, I walk it, especially if there is no line. It really helps that there are things I can hold onto on both sides of the que. Sure, it takes me a while, but the effort is worth it! I love Pooh, can't you tell???? And my the way, I love being an awesome AP. Maybe it would be different if I weren't so grateful for what i do have.

[GMC]

i agree with you both, adventureland has got to be the worst area of the park for traffic, and putting indy in there didn't make things any better. i go backstage as often as possible, and if i have to go to the office(which is above the river belle) i either dart across from indy's exit, or if i'm on trains we all take the train to new orleans, or upon occasion, we walk the track to new orleans.

[Stduck]

Now if they hadn't locked door 4 of the mansion I could walk backstage and go in that way. Door 4 is the only way in or out of the mansion from back stage (well there are a lot of other ways out or in but that's the only one that you can get to the CDS computer from without entering the attraction show) So westside diner is gonna be my friend....hey GMC hook me up with a train ride to the mansion!

[GMC]

yeah, when i pull a shift there, it's the off season and seniority is starting show on that attraction, haven't been there in two weeks, problly going to be two more before i see it agian, besides, you wouldn't want your mansion skirt billowing in the wind, however i do think it would be neat if we could use the train to get CM's from main street to Critter Country, that's about the only place it'd be worth it to take the train to, other wise you might as well walk.

[Stduck]

You know how long those skirts are right? And besides every one of us on mansion tends to wear something under them. (Bright blue plaid pjs.....) I still wanna ride the train standing up and get off at NOS then in through door 2 then into the mansion.