View Full Version : "Hay" isn't for horses anymore, it's to wake me up from a dead sleep
Monorail Piglet
06-03-2009, 11:32 AM
I'll do this SG moment in the form of a letter.
locaction of incident: On the load side of the express monorail at the TTC right before wishes went off.
Dear guest,
There are many ways to grab my attention. Usually the words or phrases as "excuse me" or "miss/ms", *waving your hand*, "hey you" or even comming out of the train and communicating with me....in a calm manner will usually get my attention. However, when you yell "HAY" (yes, sounded like that) loud enough to not only scare the crap out of me, but the CM also at the TTC resort side is not an apporiate way to get my attention. I'll grant you that I wasn't paying attention and probably should have. But when you refuse to use words and point at your kid in the wheelchair and yell "RAMP" is not the proper way to tell me what you want. Also, when I see you trying to get off of the monorail to get my attention again (after you see me walking towards you) and "rudely" demanding the ramp again is not also a correct way to request something you need.
Thus, the result of me comming over and saying "I'm sorry sir, this is the load zone only and I cannot assist you off the monorail. There is a cast member on the other side assisting other guests that also need the ramp and will be in your car shortly."
As soon as I said that, I saw the other CM putting down the ramp on their car.
Seriously though, if the guest was a little bit more nicer about the whole thing, I would've grab the ramp and let them off on the load side since there was very little guest flow going to the magic kingdom.
Kinda irks me that people think that all they have to do is be rude to a CM to get what they want....wait I see that everyday...maybe it is a good thing I'm going on vacation soon.
Syndrome
06-03-2009, 01:52 PM
But when you refuse to use words and point at your kid in the wheelchair and yell "RAMP" is not the proper way to tell me what you want.
When that happens, you just say slowly and clearly, "No, not ramp. That's a wheelchair. Wheeeeeeelchair."
Monorail Piglet
06-04-2009, 06:29 AM
When that happens, you just say slowly and clearly, "No, not ramp. That's a wheelchair. Wheeeeeeelchair."
Now thinking about it, that's not a half bad idea. Sadly at the end of the night, I doubt the guests would get the joke.;)
Now thinking about it, that's not a half bad idea. Sadly at the end of the night, I doubt the guests would get the joke.;)
Who'se to say that you can't do a joke that guests wouldn't understand?
I'd say go for it, my limited experience with guests doing something stupid...well, lets just say some of them could compete in the Darwin awards. . . . and win.
darph nader
06-04-2009, 09:48 AM
One thing that pisses me off,is people who whistle at you.:mad: I just look around like I was looking for a lost dog,shrug my shoulders and keep going.:rolleyes:
Lady Eeyore
06-04-2009, 05:35 PM
When someone yells HAY to me, I have always answered:
Hay is for horses,
grass is free,
buy a farm
and get all three
By the time they figure out what I have said, I am long gone, LOL. Always worked on my girls. Didn't take them too long to stop saying HAY.
:p:
Saint March
06-04-2009, 07:24 PM
The CMs are usually really good about radioing ahead and having the ramp ready in my experience. When it is REALLY busy (at closing) sometimes they don't get the message in the rush. When that happens I usually lean out the door, wave till they see me, and say "excuse me, we need the ramp please."
Generally that gets the job done just fine, without me coming off as a jerk :)
felinefan
06-05-2009, 08:20 PM
I think the rudest thing a guest ever did while I was working at Knott's was when I was forced to work the H/C elevator at Ghostrider, and I was talking to another guest--information-seeking kind of talking. Anyway, as I was helping them locate what they were looking for, this Filapino lady comes up to the gate and uses her map to rap repeatedly on the gate to get my attention. In an imperious tone, she demanded to know where something was--I don't remember what either guest wanted--so I glared at her and told her to please wait until I was finished talking to this guest. I felt like telling her, "Listen lady, lose the superior attitude when talking to us Americans, because if it wasn't for us saving your bacon in WWII, you and everyone else in the Philippines would be speaking Japanese by now." Some people forget how grateful they should be for what we Americans have done for them....
No offense to anyone of Filipino extraction on here, BTW....
Sarah Magdalene
06-05-2009, 11:58 PM
"Listen lady, lose the superior attitude when talking to us Americans, because if it wasn't for us saving your bacon in WWII, you and everyone else in the Philippines would be speaking Japanese by now." Some people forget how grateful they should be for what we Americans have done for them....
No offense to anyone of Filipino extraction on here, BTW....
As a pinay, I truly don't think that would be the correct thing to say those people of of the Filipino heritage because such a thing does not involve all Filipinos. It's like screaming NAZI in the face in the face of a German who just immigrated here. Yes, It's part of their historical past but didn't involve them personally.
I certainly hope you are not the kind of person you seem to make yourself out to be in this post. You say no offense, but dare say that I sense differently from how you put your words. I know very little about WWII and wonder in amusement why that would have anything to do with a lady simply being stupid.
... as for the Brazilian Tour groups and Cheerleaders ... :D:
Doctor McKey
06-06-2009, 08:25 AM
As a pinay, I truly don't think that would be the correct thing to say those people of of the Filipino heritage because such a thing does not involve all Filipinos. It's like screaming NAZI in the face in the face of a German who just immigrated here. Yes, It's part of their historical past but didn't involve them personally.
I certainly hope you are not the kind of person you seem to make yourself out to be in this post. You say no offense, but dare say that I sense differently from how you put your words. I know very little about WWII and wonder in amusement why that would have anything to do with a lady simply being stupid.
... as for the Brazilian Tour groups and Cheerleaders ... :D:
Ok... This got my blood boiling.... as to not ailenate myself from anyone from this board.. I will not be stepping up onto my soap box and giving everyone my opinion with both guns loaded. I am a passinate equal oppertunity offender and have and will say it like i see it.....
The Doctor
GRUMPY PIRATE
06-06-2009, 09:46 AM
Having worked with many people of filipino decent, I would say that a response like that is a bit out of line. MANY of them gave their lives fighting the japanese right alongside American troops during world war two.
I served with several who were second, and sometimes third generation servicemen who would sign up, even though they were not american citizens, nor was it promised to them.
The incident described, in some areas of the world, is the normal way to get the attention of a worker or someone in charge. She may not have thought it was disrespectful.
(or she was an SG, which seemsto have no racial or ethnic boundries!)
Lasolimu
06-06-2009, 11:18 AM
The incident described, in some areas of the world, is the normal way to get the attention of a worker or someone in charge. She may not have thought it was disrespectful.
(or she was an SG, which seemsto have no racial or ethnic boundries!)
It may be the way to get someones attention in their culture, but she is still an SG. Another guest was being helped at the time and she interrupted.
felinefan
06-06-2009, 03:49 PM
I'm sure most of us have thought of something they would love to say to a SG, but in hindsight, it wasn't appropriate. You're right, lots of Filipinos fought the Japanese. And as a person of German descent, if someone called me a Nazi I'd kick their tail into the next county, because most Germans (and Austrians) in the 30s and 40s didn't share Hitler's bloody ideals. They just went along with it because they needed to survive. And most young people who were in Hitler Youth joined out of peer pressure. They also didn't agree with Hitler. But since they had no way of escaping, it was float along with what was going on or risk getting your front door kicked in while you're sleeping, and being dragged off to a concentration camp.
That said, I have nothing against Filipinos; it's just when somebody is being rude like that woman was--and for all I know, she could've been something else--but how many of us put a filter on our brains when we have someone rude in our face and something pops into our minds? My mom was quite knowledgable of both the Civil War and World War II. Her hometown was about an hour's drive from Gettysburg, and she was 10 years old when Pearl Harbor was bombed. One of mom's great-uncles, my second cousin, was killed on Iwo Jima, after the flag raising; he was there to keep the island from falling back into enemy hands. We still have his graduation photo, medals--including a Purple Heart and a Bronze Star--plus the letters his parents recieved notifying them of his death (taken out by a sniper in a pillbox).
I also need to point out that my mom was a bigot, and I am trying to get that taint out of me. She'd probably freak if she knew I was renting a room from a Vietnamese couple, though she had a very nice Vietnamese co-worker when she worked at Lockheed. And when my dad was in the Army, he was stationed at Manila from 1954-55, before I was born.
I try my best now not to think that way; if someone does something stupid, I think to myself that they are very foolish, with no modifiers added.
Big Wallaby
06-08-2009, 11:20 PM
I also need to point out that my mom was a bigot, and I am trying to get that taint out of me. She'd probably freak if she knew I was renting a room from a Vietnamese couple, though she had a very nice Vietnamese co-worker when she worked at Lockheed. And when my dad was in the Army, he was stationed at Manila from 1954-55, before I was born.
I try my best now not to think that way; if someone does something stupid, I think to myself that they are very foolish, with no modifiers added.I am suddenly reminded of Gran Turino. Coolest Dirty Harry type movie ever.
If you haven't seen it, go do so. Actually, by now I think you can probably rent it.
hobie16
06-09-2009, 08:03 AM
I am suddenly reminded of Gran Turino. Coolest Dirty Harry type movie ever.
If you haven't seen it, go do so. Actually, by now I think you can probably rent it.
It came out today.
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