The meaning of "Yes"

[pixiedust]

I dunno if we covered this topic yet, but is it just me, or do half of the guests who doesn't speak english coming to the park know the word "yes"

The problem is, they don't understand what it means, it seems like.

DON'T SAY "YES" TO ME LIKE YOU UNDERSTAND WHAT I AM ASKING OF YOU, THEN GO AHEAD AND DO IT ANYWAYS.

I can't tell you how many times I have asked someone to please wait for the next tram because "this one is leaving" and they say "yes," nod their head, and then continue to board.

GAH. :bang: Learn a more efficient word! If someone came up to me, and spoke an entire sentence to me in spanish, that I understood not word one of, I wouldn't go "Si." I would try to help them understand me, and vice versa.

[SwtKissez]

they also have a great comprehension of no, but don't know when to use it. and they mix it up with yes and use them both at the wrong places...

Like when i ask "will that be all for you today?" "No" then proceed to wait for them to order more..

or

when you ask "would you like anything else??" "yes" and again you wait for them to order...

both ways, u end up staring at each other for what seems like an hour... :throw:

[SRT_GB]

oh my gosh I know exactly what you mean....completely threw me off when I was a newbie. I've just learned that if I find myself in that situation to just give up and assume they don't understand what I'm saying.

[coldfire409]

There were many people that didn't speak a word of english when I was grouping a few days ago and when I asked them how many in their party they would reply with: yes. Or they just give you the blank horrified "deer caught in headlight look."

[SRT_GB]

Or they just give you the blank horrified "deer caught in headlight look."
Would that happen to be the same look they give when an ECV/Main St. vehicle/ODV cart/any large, heavy, wheeled object is coming straight at them and they don't even think to get out of the way?

[DisneyPrincess]

Or they just give you the blank horrified "deer caught in headlight look."
Would that happen to be the same look they give when an ECV/Main St. vehicle/ODV cart/any large, heavy, wheeled object is coming straight at them and they don't even think to get out of the way?
Or when they do get hit by it because they wouldn't move and you can't stop in time they are surprised it hurts. No, it really is heavy and I just can't stop it on a dime like you think I can. :roll:

[BirdMom]

I dunno if we covered this topic yet, but is it just me, or do half of the guests who doesn't speak english coming to the park know the word "yes"
I hate to say this but the worst accident I witnessed had to do with guests who didn't speak English. At the Mansion, a wheelie guy had been loaded in a car with his friend, and the RO told them he was tagging the car and to remain inside at the exit, ok? So they nod their heads yes and say ok. I was at unload, so the partner of the handicapped guy started gesturing at me and I said stay in the car, you're going back to the loading area and he kind of sat back. About 5 seconds later I hear a crash, and there is a pile of bodies with the wheelchair guy on top and blood everywhere....

They didn't tell the people at load that there were more than the two of them in their party, and the rest of their group panicked and tried to pull them out before the car went back around the bend.

I stopped the system and was telling them to leave everyone where they were until first aid got there, but of course, they're yelling in Italian and not listening to me, so they carry the wheelie guy up the speedramp, and blood is dripping everywhere... so after everything is handled, there was still a trail of blood near the bend in the track, going up the ramp and out the exit and it took custodial forever to come and clean it up....

[DisneyPrincess]

I dunno if we covered this topic yet, but is it just me, or do half of the guests who doesn't speak english coming to the park know the word "yes"
I hate to say this but the worst accident I witnessed had to do with guests who didn't speak English. At the Mansion, a wheelie guy had been loaded in a car with his friend, and the RO told them he was tagging the car and to remain inside at the exit, ok? So they nod their heads yes and say ok. I was at unload, so the partner of the handicapped guy started gesturing at me and I said stay in the car, you're going back to the loading area and he kind of sat back. About 5 seconds later I hear a crash, and there is a pile of bodies with the wheelchair guy on top and blood everywhere....

They didn't tell the people at load that there were more than the two of them in their party, and the rest of their group panicked and tried to pull them out before the car went back around the bend.

I stopped the system and was telling them to leave everyone where they were until first aid got there, but of course, they're yelling in Italian and not listening to me, so they carry the wheelie guy up the speedramp, and blood is dripping everywhere... so after everything is handled, there was still a trail of blood near the bend in the track, going up the ramp and out the exit and it took custodial forever to come and clean it up....
:shock: wow....

[SpaceRanger]

I hate that... I also hate when guests say "I'll have a few sodas" or "I'll have a couple desserts"... I can't keep track of how many times I've had a guest yell at me for charging them for three sodas when they've said a few, but really only wanted one. :roll:

[techie-13]

I work with a gentleman who immigrated from Hong Kong over 10 years ago and while he's fluent in English, we (the other techies and I) can always tell when he's been dealing with his family alot! On those days when you speak to him he nods. We've kinda figured out that he's not nodding yes, he's nodding to acknowledge the sounds coming out of your mouth. And then he's translaiting it into Cantonese in his head, before he understands and reacts to it.
That might be what is going on with the "yes...yes" folks.

[Grumpy]

I dunno if we covered this topic yet, but is it just me, or do half of the guests who doesn't speak english coming to the park know the word "yes"
I hate to say this but the worst accident I witnessed had to do with guests who didn't speak English. At the Mansion, a wheelie guy had been loaded in a car with his friend, and the RO told them he was tagging the car and to remain inside at the exit, ok? So they nod their heads yes and say ok. I was at unload, so the partner of the handicapped guy started gesturing at me and I said stay in the car, you're going back to the loading area and he kind of sat back. About 5 seconds later I hear a crash, and there is a pile of bodies with the wheelchair guy on top and blood everywhere....

They didn't tell the people at load that there were more than the two of them in their party, and the rest of their group panicked and tried to pull them out before the car went back around the bend.

I stopped the system and was telling them to leave everyone where they were until first aid got there, but of course, they're yelling in Italian and not listening to me, so they carry the wheelie guy up the speedramp, and blood is dripping everywhere... so after everything is handled, there was still a trail of blood near the bend in the track, going up the ramp and out the exit and it took custodial forever to come and clean it up....

That's terrible. Can't believe that....

[Yfoog]

Just an observation but the further away the non-English speaking country is, the ruder the citizens. I'm constantly amazed at how a group of guests can be watching performers on Main Street and then the "non-English" individuals plow their way through the crowd as if only they were entitled to front row viewing.

[DLRFantasmic!Dan]

Has anyone had a guest situation with a non English speaking guest:

Me (at Honey Greeter handing out googles): How old are he/she? (refering to a baby)
Guest: YES!
Me: How old is s/he?
Guest: Yes!
ME: Cuantos anos?
Guest: Dos.
Me: No.

[Sweetums]

At WDW, I only learned one word in Spanish..."MEDA, MEDA, MEDA!!!"
We were also warned about Brazillian and Argentinian tour groups. If ever we saw a red or yellow flag in front of a thundering mob, we were allowed to finish the autograph we were doing and run like hell!