Grouping Stories

[coldfire409]

I know everybody who has ever worked in attractions has at least once had to group the guests to load them into a ride vechile. Does anybody have any good stories to tell about loading. I'll start. . .

I was at front grouper at Coaster and I had this party of 6. I placed them in rows 2, 3, and 4 with two people in each row. When their train came up to the station the two guests in row 2 and one guest from rows 3, and 4 got into the train. The two guests remaining on the station in rows 3, and 4 started to b---h about how they didn't get to ride with the rest of their party. I looked at them and told them that in order for them to ride togher they had to get into the train at the same time. I had a few other things I wanted to say to those idiots, but I was able to hold myself back until I was backstage.

I want to know what part of get into the same train is so hard to understand. :bang:

[Zazu]

My favorite is the families who spread out over 100+ yards. The first of them get on the train, then after the gate is closed, they scream at me.

Those people are with us!

Then you shouldn't have left them behind and got on the train.

But we have to be with them!

Relax, I'll have you back here in 20 minutes.

ARRUUUGGGGHHHHH!!!!!!

I just love splitting up families, don't you?

[SplashMtnBoy]

Oh I love to spilt up families. It's fun to watch their expressions as the gates close and the log leaves and that one last person didn't get into the log because he was busy taking the groups picture. I guess my hint of the repeatedly opening/closing gates that kept hitting him didn't quite encourage him to hurry up.

-Joe

Have a seat ma'am, it's supposed to be wet. It's a water ride. Why do you think we call it Splash Mountain.

[Thatguy]

scene: loading dock of the jungle cruise. we're running 3 boats and there are none at the dock, so it'll be a few minutes...

Me: HI! How're you guys doing today?

Guest who just walked up and is the only group in the queue: 4

Me: Hmm?

Guest: there are four of us

me: great.... I'll remember that when a boat comes around.

[Anonymous]

I was at front grouper at Coaster and I had this party of 6. I placed them in rows 2, 3, and 4 with two people in each row. When their train came up to the station the two guests in row 2 and one guest from rows 3, and 4 got into the train. The two guests remaining on the station in rows 3, and 4 started to b---h about how they didn't get to ride with the rest of their party.
On this same theory here ... I know we have all had this one....

When you double and sometimes triple load the rows since the ride moves rather quickly... (Our vehicles sat 4 across) I loved when you had a party of say 3 already in the que for row 1 and a party of 4 behind them in row one waiting for "THE VEHICLE AFTER THEIRS" which you made sure you specified when telling them what row to wait in. When the vehicle comes in and the party of 3 gets on, "Johnny I'm an idiot" from the second group goes to get in the vehicle and then complains that he wants to ride with is friends but they can't all fit ... Well DUH!!! Wait for the next car and your party of 4 will fit nicely ... Or better yet when you have a party of 3 already in the que and then a party of 2 waiting for "the car behind theirs" and the vehicle comes up and the party of 3 gets in and the party of two decides lap seating is ok and now you have 5 people trying to get in 4 seats.... Common sense people, if there is not enough room for your party wait for the next vehicle....

OIY!!!!!

[Lilo]

I really loved loading the small world boats.

Me: How many?

Guest: 3

Me: Okay, row 6 please. (last row in the boat)

Me (to next guests in line): It'll be just a second til the next boat. How many?

Guest: But we're with them!

Me: Oh! They told me they were 3.

Guest: But we're with them!

Me: Okay, to first group), If you'll step back here please, you'll need to wait for the next boat if you want to ride all together. And for the record, this many people is "5" not "3". You may want to remember for the future.


Okay, so I didn't ever actually say that last part, but I really wanted to many times. I don't understand why groups can't decide how they're going to ride in advance, and all be aware of it!

[GMC]

i actually pulled a two people off my train today because two of them were already on (i'm from anaheim btw) and since they won't give us our Excursion train back (the one that's like the florida ones, except for there being two conductor positions) i frequently cannot empty my stations, so this part fo six, which is stuck behind thre asian tour groups, and some mexicans, askes if they can go onot the train, because the grandparents are already there, so i take a look at the oldies, then the queue, and then the area around the oldies, and think, well if i'm not leting on these three parties of four, because of lack of space, then how in hell am i going to get a party of six in where there's room for, well, two, so i offer them this, oldies get off and wat for the next, and the family of four sneaks on, and my train runs like hell for the next station because you're slowing me down, so it worked out, and i was satisfied, with using the efficency and service keys, and then when i came back around, i had to stop the train for some dumbshit dumbshit family that thought the other conductor was telling everyone, but thier daughter, to be seated.

ug people suck
we need to stick our heads in the dirt for being dumb.

[IndyBob]

when i first started working at the resort, I was fortunate enough to get Indy. But the first couple of weeks or so, I would go home and have dreams, more like nightmares, where all I was doing the entire time I was asleep was grouping. It was FABULOUS :( No, but seriously I thought I was going to go crazy.

On another note, you've never really grouped, and I don't care what attraction you work, till you've sinlge grouped at 10 rockets or double grouped at 11 and 12 rockets at Space. Thats real grouping at its finest. Its a real art form.

[cheshire]

Its great at splash. We have three rows for five seats. Apparently this concept is VERY difficult for people to get. I really hate it when I will be triple grouped and the group in the front will back out of line or tell people to go ahead of them because they think they won't get to go with their group. When I ask them what they're doing they just give me this look and say "We wanted to go together". Sometimes I want to scream at them. I tell them if they had stayed where they were they would have gone together. Sometimes I tell them that I have done this once or twice and I don't make it a practice to split families up. And people wonder why lines are so long. Because we have to sit there and fight to get people grouped.

[hulkcoaster]

^^ I once heard of a guy who double gruoped both stations (when they used them both.. Insane! (CA)

[GMC]

so far grouping has come very naturally to me, maybe it's my love of tetris-type games, but i very much enjoy indy grouping. When i was a kid i always thought that i'd be at splash mountian, by age 16, well now it's 18 and after two months in the park i've picked up a second attraction, at this rate, i'll have a new attraction every month, except that i won't learn vehicles, so by october or november (depending on the status of thunder) i'm liable to know all but one of the attractions in my operating unit.

[coldfire409]

I'm also very good at tetris as well, but in tetris the blocks don't suddenly move for no apparent reason. Just like many of the guests do when you are grouping them. My other favorate is when you have a guest that thinks you are always talking to them. You also have the infamous "deer caught in headlights look" and this is from english speeking guests. I, too, thought that I was going to have it very easy in grouping. After all when I was a guest I did what the grouper said to do, and i though all the other guests did too. Then again I also know that the ROs know what they are doing, and I don't question somebody that is doing something that I have no idea what it is that they are doing.

[marie]

I love it when your looking for a party of 2 clearly stating, party of 2 and some idiot raises his hand and yells out were a party of 2. So you bring them up, get them on and then after theyre on 10 more people fallow because theyre with them. They then wounder why they arent riding with thier party.

[GMC]

today i did that thing where you ask for a party of two, and then you send a car with empty seats and then you put the party og bagillion on the car, and the next party which was right there has, low and behold, 2 people.

[dl_keelboater]

Tour groups were the best! It was my first summer, I had only been there a few weeks, and I was working Pirates. A group of 52 Taiwainese came through, and only one (yes, 1), spoke English. :shock: Fortunately, he was the tour guide, so they all paid attention to what he said. If not for him, I would have run screaming!

[Jennly]

when i first started working at the resort, I was fortunate enough to get Indy. But the first couple of weeks or so, I would go home and have dreams, more like nightmares, where all I was doing the entire time I was asleep was grouping. It was FABULOUS :( No, but seriously I thought I was going to go crazy.

On another note, you've never really grouped, and I don't care what attraction you work, till you've sinlge grouped at 10 rockets or double grouped at 11 and 12 rockets at Space. Thats real grouping at its finest. Its a real art form.
Yeah! I'll agree especially with the brazilian tour groups with the girls that are pasted to each other and can't stand to be apart for two and a half minutes

Them: "Friend! Friend!"
Me: "Yeah yeah, you're friends now and guess what, you'll STILL be friends 3 minutes from now when the ride's over now GET IN!!!"

Trying to convince groups of 2 that seats 3 and 4 are really truly the same train was also always a joy! :barf:

[goofster26]

Oh god...dont get me started about the hassles of 3 and 4 at space! I was finally fed up with it at grad night and only grouped a single row, 6 at a time, if the complained i showed them where the exit was.... :twisted:

[Jennly]

Oh god...dont get me started about the hassles of 3 and 4 at space! I was finally fed up with it at grad night and only grouped a single row, 6 at a time, if the complained i showed them where the exit was.... :twisted:



Nice one! We used to have a little mantra of sorts when I was there....

"Three and Four or out the door!"

Like it? :)

J

[AngelEyes]

Yeah! I'll agree especially with the brazilian tour groups with the girls that are pasted to each other and can't stand to be apart for two and a half minutes


Them: "Friend! Friend!"
Me: "Yeah yeah, you're friends now and guess what, you'll STILL be friends 3 minutes from now when the ride's over now GET IN!!!"

Trying to convince groups of 2 that seats 3 and 4 are really truly the same train was also always a joy! :barf:


I've read that the Brazilian tour groups are nearly as prevalent now as they used to be. All the times I've been down there, and we go in the Fall BTW, we've never seen any. Do you still get a lot of them?

[Jennly]

I've read that the Brazilian tour groups are nearly as prevalent now as they used to be. All the times I've been down there, and we go in the Fall BTW, we've never seen any. Do you still get a lot of them?

Haven't worked in a park in about 6 years now but they used to be thick as gnats in June and July

[Zazu]

I've read that the Brazilian tour groups are nearly as prevalent now as they used to be. All the times I've been down there, and we go in the Fall BTW, we've never seen any. Do you still get a lot of them?
Nope. Not since Brazilian Airlines stopped direct flights to Orlando a year or two ago.

Seems they can't find their way up here from Miami, to which I can only say :snoopy2:

[hobie16]

Brazillians, over all, are a bunch of weenies and whiners. I took some friends to a luau one night. A group of Brazilian Volkswagen dealers were also attending. It started to sprinkle a little half way through the show and all the VW dealers ran like they were going to melt. :eek:

I showed everyone at our table how to make hats out of the napkins by tying the corners into knots to fend off the rain. We all had a great time. :D:

[AngelEyes]

So everything I've read about the Brazilian tour groups is true. Wow, I can't imagine having to put up with that. Like I said, we always go in the fall, when NOTHING is going on at the parks, usually sometime in mid September. I was never sure when the tour groups would come, but I was always worried about them being there at the same time we are. Guess that's one less thing to worry about! :D:

[cheshire]

And you can't forget the people who have spent the whole day with their family and when asked how many in their party can only reply with "All of us". Now I know that I'm not great with math but has anyone decided how many people make up an "all of us". Or when asked how many(after being in line for 2 hours) turn around and say "Uh guys, how many are we. One, two,......"

[hhsrat]

My favorite is when I'm grouping, and I ask a group "How many?" to which they respond "Yes". When did "How Many?" become a yes or no question?

Personally, I actually enjoy grouping. Yes, it can be a bit stressful at times, but, if you're at a busy attraction, time can go by very quickly, and you can get in a groove which can make the work seem easier.

[abc]

Nothing is more intresting than grouping at star tours... It is a constant pain in the neck to try and get people to move up in their rows so that we can make a passageway to other rows because there is hardly any space and no railing separating rows. I'm always shouting "MOVE ALL THE WAY UP IN YOUR ROW!" I try and get people to have their kids stand side by side to save some space but its always as if they have no idea what side by side means. We try and avoid this by filling up rows from far to near (1 to 5) but when you get a party of 8 or 9 who wants the front row at cabin 3 or 4 or back row at cabins 1 or 2 they block everything. Or also its frustrating when a party of 7 wants front row it cuts into our already low capacity because now we have a single seaat and we don't get enough singles. THEN we have the entire issue with half the cabins having door 1 be back row and door 5 be front row. Also i am constantly being asked "how many seats in this row" because usually they can't believe row E seats 9. Also the rows have various seating configuarations we have A, B and D with 8 seats, C with 7 ( I have no idea why they couldn't put an 8th seat in) and row E with 9 seats. Also whenever i need to lead a guest to door 1 behind 2 full rows it seems like the rest of the guests begin to group themselves. Also it stinks when cabin 2 or 3 is Not available (usually because of refurb or maintanance) and when we drop to two cabins and no turnstyle it is hell on earth to group 1 or 4 from 30 feet away. Then of course we have the problem of sending too many guests in despite having no clue how it happened cause you swore you counted correctly.

[leftcoaster]

My favorite is when I'm grouping, and I ask a group "How many?" to which they respond "Yes". When did "How Many?" become a yes or no question?



"Ok, 1"

:twisted:

[Seussgirl]

today i did that thing where you ask for a party of two, and then you send a car with empty seats and then you put the party og bagillion on the car, and the next party which was right there has, low and behold, 2 people.
That reminds me of when you are asking for a party of 2 and several people will hold up their hands and yell "3!" :rolleyes:

[PirateJohn]

Personally, I actually enjoy grouping. Yes, it can be a bit stressful at times, but, if you're at a busy attraction, time can go by very quickly, and you can get in a groove which can make the work seem easier.It's hard to really get in that groove, though, because just when you think you have, somebody does something to throw a wrench in the gears.

[IndyandMarion]

*Giving credit to a friend at Coaster for this*

Me: How many?

G: Four.

Me: Alright rows seven an

G: Wait, I mean five.

Me: Five. Four. Nine. *Placing my hands on my hips and looking at the person square in the eyes* How many do you guys have?

G: Five.

Me: Your sure?

G: Yes.

Me: Where are you guys from?

G: *Insert state here*

Me: Oh, ok, that explains it.
----
At front grouper:

Me: How many?

Guest: Five but we want the front.

Me: 1, 2, and 3 but your not riding together

*Note: This is with the alley way completely packed because Launch Base doesn't know how to drop show sizes*

*Few minutes later*

G: Um. We need people up here.

Me: I told you guys that you wouldn't be riding together.

G: But.

Me: Relax dude, I'll get someone up there. Any single riders or someone that desperatly wants to get away from their party for five minutes? Anyone? No? Ok. Uh, dude, just hang out and you'll be even in a second.
----
Its just sometimes, people dont realize....ok so its all the time, people dont realize that "Not riding together" really means, "Not riding together"

Moral of the story: In a situation like this, get a laugh from everyone around the group because of their stupidity.
----
Brazilians in General can only say:
-Together
-24, front row
-front row
-Friends
And my personal favorite
Being answered with a blank stare....

[SoarWhoreCoCo]

YEs ultimately the the "ALL OF US" response is grouper hell. You got your grouping "groove" going and it hits you like a truck. My favorite place to group an "all of us" (AOU) is at Test Track. For those of you that havent seen the ride we have four loading "pits" each with two rows ((3 people each Ft/ BK per car)(pit 1 1&2, pit 2 3&4, pit 3 5&6, Pit 4 7&8)). If we are using all four pits its great when you get AOU party I would say okay AOU will be ridin in rows 7&8 all 2-80 people would walk down and I would just keep loading Pits 1-3. Eventually someone in the AOU party would come down and say "But there is only six seats in a car" My response would be oh you can count, sorry but you'll have to figure it out yourself because you didnt give me a party size and I will not make the guests behind you wait longer cause you wouldnt give me a number in your party. Yes but its is AOU. Me well last I knew AOU doesn't exist in the numerical system and I suggest before going on any other ride you know how many you have in your party and give the right number or thing like this will keep happening to you all day.

The other one I hate is the MIDS DON'T COUNT parties. Attractions and Full Serve F&B locations know these types. They tell you they have four, you assume the two toddlers behind themn are with the next party, but they are really a party of six.

Also the SELF GROUPERS, how many in your party? 2 okay numbers 10 and 11, having them join another party of two waiting. Next Party, how many, 2 okay 1 & 2 please...But we're with them (prior party) My response...Not anymore. Or worse they dont tell you..you have guest yelling at you because four seats went empty because the group has rearranged themselves to be together and the family behind them now is riding seperately...ARRRRRRRRRGH
:blowup:
MY DREAM GROUPING JOB: :whip:

[PirateJohn]

Me: How many in your group?
G1: Two.
Me: Row six. (to next group) How many in your group?
G2: Two.
Me: All right, we'll get you on the next boat.
G2: But we're with them! (points to G1)
Me: (to G1) Why did you tell me you only had two in your group?!

[hhsrat]

Me: How many in your group?
G1: Two.
Me: Row six. (to next group) How many in your group?
G2: Two.
Me: All right, we'll get you on the next boat.
G2: But we're with them! (points to G1)
Me: (to G1) Why did you tell me you only had two in your group?!

What I'll sometimes do in a situation like this is say to G2 "They (point to G1) told me they only had 2, they must want to get rid of you", which usually tends to make G2 forget that they were supposed to be mad at me, and gets mad at G1, while I go about loading.

[BTTF4Life]

The other one I hate is the MIDS DON'T COUNT parties. Attractions and Full Serve F&B locations know these types. They tell you they have four, you assume the two toddlers behind themn are with the next party, but they are really a party of six.Those are the one of the worst! How can you act like your baby/child isn't part of your group?
:oweye:

[LiveWire]

That happened one night I was at rear load at jungle. They said six so I counted the two toddlers they were carrying. That was going to be the last group, so I make the two kids wait behind the yellow line assuming they're with the two adults behind them and next thing I know the parents are getting attitude like Im supposed to be psychic and know they're genetically related! So it was a little tight sitting in the back of the boat. But I didn't feel bad cause if they had bothered to count their own damn offspring we wouldn't have had a problem!

Idiots.

[Mansion Girl]

Ugh!!
Has anybody ever had guest who when you ask "how many all together?" they respond "2,1,and 3"

I have that all the time at Aladdin's ride, so I go "Hmm six, carpet 9"
It was 2 adults, a baby, and three under 7 year olds.
Mother: "But we wanted three Carpets."
Me: "I'm sorry but everyone in your group has to sit together. The children can NOT go by themselves, and there's a 25 minute wait. We cannot have single riders no matter what age."
Mother: "This is..."
A Guest standing in line about 2 rides behind her: "Shut the hell up lady and leave the cast member alone. She's doing her JOB!"

Two rides later mister Hero's there (he's around my age)
Me: "Marry Me."
Guest: Laughs and says "Sure just make sure to invite her. ;) "

[Natural Selection Fan]

Every single day, at least four or five times I'll ask how many and hear
"Two"; load and then ask the next group to wait for the next available
(insert vehicle name here) and they bitch "But we're with them!".

I'll usually say something like "I think they're trying to ditch you again by
telling me only two". ANd then look at the ones dispatched and say "Hey, you
guys are MEAN!"

[Stduck]

Every single day, at least four or five times I'll ask how many and hear
"Two"; load and then ask the next group to wait for the next available
(insert vehicle name here) and they bitch "But we're with them!".

Did this at Pooh last week "How many?"
"Two"
"Row Six" (we only have 6 rows)
"How many?"
"We're with them did they only say 2?"
"Mmmhmm."
Luckily we weren't too busy I regrouped them into rows 1, 2, 3

[Mansion Girl]

Oooo!!! Don't you guys love it when you ask how many and the person doesn't say anything but motions with their hands(at a large group) and then says "Yes, we're all together."

Please people! Count out how many you have and tell the cast member when you get up to them. It makes everything run fast and easy. Yes, we can count, it's just we don't have time to count.

[PirateJohn]

Me: How many in your group?
G: I don't know. It's pretty big. (It was a dozen or so)
Me: Okay, I'll get you on the next boat. Take this time to count how many so I know.

(I leave to pull a couple fo groups from the other line)

Me: Okay, so how many do you have?
G: I don't know.
Me: Excuse me while I go fetch the cat-o-nine-tails and beat the hell out of you with it.



Grad night:

Me: How many in your group?
G: We need five boats
Me: You know this how?
G: We got a really big group. We're going to need five whole boats.
Me: Somehow I doubt that. Tell ya what. Pass it down for the last person of your group to raise their hand. I'll count you out as you pass by me.

Turns out they had about 35 in their group. Our boats seat 22 apiece. Apparently, high school math standards are not what they used to be.

[CerasiJ]

Turns out they had about 35 in their group. Our boats seat 22 apiece. Apparently, high school math standards are not what they used to be.

Dey gots dem an ed-u-ma-cation! ;) :D:

[leftcoaster]

Dey gots dem an ed-u-ma-cation! ;) :D:I thought it was more like:

I gOtS mE aN eDuKaTiOn !!!11!!1!!

[BRWombat]

I thought it was more like:

I gOtS mE aN eDuKaTiOn !!!11!!1!! I always say:

"I is a koll-uj grad-yew-ate!"

[CerasiJ]

I thought it was more like:

I gOtS mE aN eDuKaTiOn !!!11!!1!!

Or! Hurked rom froniks wurked fur mee!!!!!

[murf]

I honestly did this last weekend....
Loading from Timon P-lot near the ramp a couple of kids (10-15 yr olds) run up and jump on the tram while we are loading..
Parents are still at the car a couple of rows back but still in sight of the tram...
I announce "Final boarding call"...
Nothing...
"This tram is now ready to depart"..
The kids get off then at the last minute get back on..
Well theres only one thing to do...
"This tram is now departing, Please remain seated"..
:twisted:
Needless to say the kids made a round trip the parents had taken the next tram in so the kids waited and took a second trip up to the main entrance (no parents)
:rolleyes:
Third trip..
as I get off the tram to assist other guests the older girl asks to borrow the cell phone to call the parents!
I sugguest that they get off the tram and go look fo them that they have probably ridden another tram and are waiting at the entrance. They wander off and I dont hear from them again.
I bet they will stay closer to the parents for the rest of the day tho!

[TowerTimmy]

Man haha, these are great.

What rocks is when you call for a single traveler and people are like "we got 2!" "3 over here!"

Or they switch up on you, that sucks.

Then when I say "Row 6 your in the top left." and they get in and go to the front right in row 1... people are idiots.

[DLRFantasmic!Dan]

YEs ultimately the the "ALL OF US" response is grouper hell. You got your grouping "groove" going and it hits you like a truck. My favorite place to group an "all of us" (AOU) is at Test Track.
That is my favorite:

*At Astro Orbitor*
Me: How many?
Guests: All us!!
Me (Slower): How......many.....is.... "all......of....us???"
Guests: Oh, five!
Me: Riding 2 and 3? Or 2, 2, and 1?
Guests: 2, 2, and 1.
Me: O k.

*It turns our, that they all split up and take their own. It's not my fault, it's theirs for changing their minds at the last minute, and I have 2 groups come back!! That ticks me off that they changed their minds at the last minute.

[dudspizza]

Last year we decided to go through single rider line at Test Track. What an awesome way to get on the ride fast, but we knew we would ride with other people. No big deal. It is very clear that you will be split up.

Well, we get almost to the front and the loader tells this woman to go to Pit 1 Row 1 and the man to go to Pit 3 Row 2. They stop to tell him that they are together and want to ride together. The CM simply said, "you knew going into the single rider line that you would be split up" and he sent them to separate cars. I love it. This couple was trying to manipulate the system and the CM would have none of it!

Duds

[Ansem]

This isn't really a grouping story but it has to do with an attraction that deals with grouping...

Anyway, I was working at Astro Oribiter (my least favorite position to work at). I keep grouping with no problems until this older lady asks me "How come there is no one in the vehicles after you send these groups up (in the lifts)?" I'm thinking "What are you, an older version of SuperGirl with x-ray vision?" I look up and notice there is no hole in the cement under the waiting area for top Astro. I ask her what she is talking about and she points to the blue cars going by every few seconds (Tomorrowland Transit Authority). I tell her that that is TTA and she is in line for Astro Orbiter. The look on her face could have been the model for Homer Simpson when he says D'oh!!!

[DLRFantasmic!Dan]

This isn't really a grouping story but it has to do with an attraction that deals with grouping...

Anyway, I was working at Astro Oribiter (my least favorite position to work at). I keep grouping with no problems until this older lady asks me "How come there is no one in the vehicles after you send these groups up (in the lifts)?" I'm thinking "What are you, an older version of SuperGirl with x-ray vision?" I look up and notice there is no hole in the cement under the waiting area for top Astro. I ask her what she is talking about and she points to the blue cars going by every few seconds (Tomorrowland Transit Authority). I tell her that that is TTA and she is in line for Astro Orbiter. The look on her face could have been the model for Homer Simpson when he says D'oh!!!

How is the Astro Orbitor different in WDW then in DLR?? Except that fact that the one in WDW is on top.

[Ansem]

How is the Astro Orbitor different in WDW then in DLR?? Except that fact that the one in WDW is on top.

IDK. Never been to Disneyland...

[Marilou]

Wow... the BS you wonderful people have to put up with! I guess I shouldn't be terribly surprised, I work in retail so I know how bad customers can be... but I still say WOW! I just found you all from the DIS boards on a thread called "Shocking Moments at WDW" and between that and this board, my admiration for you CM's has skyrocketed (was already pretty well up there) I'm glad you have a place to vent, b/c I know you aren't allowed to truly say what you would like to say to some guests (even tho some of us think it should be said)

Last year we decided to go through single rider line at Test Track. What an awesome way to get on the ride fast, but we knew we would ride with other people. No big deal. It is very clear that you will be split up.

Well, we get almost to the front and the loader tells this woman to go to Pit 1 Row 1 and the man to go to Pit 3 Row 2. They stop to tell him that they are together and want to ride together. The CM simply said, "you knew going into the single rider line that you would be split up" and he sent them to separate cars. I love it. This couple was trying to manipulate the system and the CM would have none of it!Duds

Shame on the guests who ruin your day!

Marilou