Did somebody say McDonalds?

[Polar33]

I was in Small World Mall today talking to one of the vendors and this group of tweenage girls comes up and asks me where McDonalds was. I told them it was outside the park on the other side of Harbor Blvd. They pulled out a map and asked me to show them how to get there, so I pointed down the parade route, out the gate, past the tram area, across Harbor, and up the street a bit. She then got fusterated and stormed away...

Totally not my fault she has a short fuse...I gave her the right answer and great directions, she just asked the wrong question.

[Freak]

Probably too much of a walk for her :roll:. Oh well, she probably didn't need any more McDonald's anyway! :lol:

[tourbunny]

hm, healthfood. reminds me of that man that came into city hall last week. he was very embarressed and sayed that his wife was not having a good day. he admitted she is pms'ing and sent him to not have to yell at someone. amongst other things going wrong at soarin' that day she was offended by pirates where they sell the bride at auction. she took offense that one of the pirates apparently says something about buying the big girl by the pound. so he told me that she is quite the "healthy girl" herself and was offended by the weight comment. he was honest enough to say that he is looking for free stuff. i told him that when i'm pms'ing i need chocolate so i gave him an nsa for $20 worth of chocolate at the candy store. every time she nags he is to shuff a piece in her mouth. he thanked me and walked off.
5 minutes later a hormonal "healthy" woman walkes in demanding to speak to my supervisor. she sayed i was an insult to her since she is already fat and i'm giving her coupons for chocolat. she was looking into real food, healthy stuff. she got $20 mealvouchers and an appology. on her way out she sayed that she has an ap and is headed for dca. her only concern was "are those mealvouchers good at the mc donald's over there?"
WHAT THE $%^$# !!!!!!

[Freak]

:roll: I hope that lady got hit by a run-away tram...

[LittleDollClaudia]

Those are the ones where you just want to shove the vouchers in their mouths. "How's that for something healthy to eat, you damn greedy pig?" And then kick them down the stairs for good measure. Grrrrrrr :wink:

[Weeble]

Sweet Jesus drop your crutches and jump on a chariot Christ. Are you F'IN KIDDING ME????

Oh man, that couple is so wrong on sooo many levels. I don't even know where to start. That has to take the cake for GREEDIEST, most ABUSIVE, most MANIPULATIVE thing I've heard at D-land in a long while.

Crikey, what is wrong with people, have they no shame?

bleh.

[Dante101]

Makes you think if the whole "pathetic husband" routine was just a rouse. Like maybe they planned it all out so they can complain about you and hopefully get something better for "the horrible wrong that happened."

Did you make oinking sounds as she waddled away?

I wonder if she was part of that "McDonald's made me fat" lawsuit a few months back...

[PoohBunniesHutch]

And the saddest part is that she is an AP. So, duh! This wasn't her first time at Disneyland and not her first time on pirates and probably not her first time running the scam.

If I'm PMS'ing, and admit it Ladies, we all do, my husband just leaves and gives me WIDE berth and he would never take me (even though we are AP'ers) to Disneyland since the park isn't big enough for the two of me when I'm in that state.

No wonder Cms can't stand AP'ers, she took the cake and unfortunately the CMs are predisposed to thinking that if one behaves that way, all will and so starts the circle of the annual assholder vs. the maligned cast member.

Will they post her picture at the gates to help protect the poor vacationing schlub from having to be stuck on the same pirates boat as she?

[tourbunny]

well, i'm sure noone will be stuck with her in a pirates boat since she's gonna have to occupy that for her self. maybe, just maybe, her husband fits n there with her. well i made a nasty little note in her file so if anyone looks her up before she gets more compensation they will know.

[Wizard69]

on her way out she sayed that she has an ap and is headed for dca. her only concern was "are those mealvouchers good at the mc donald's over there?"
WHAT THE $%^$# !!!!!!

OH MY GOD! It's those APs who make the rest of us look bad. We have 18 people in our family who have APs (and 2 who are CMs (including me)). But, we always keep to ourselves, never complain to CMs, regularly help those clueless guests, and just have fun in the park as a family. I just wanna shoot those damn APs who are like that.

Hopefully I will have my own stories to post soon since just became a CM.

[Zazu]

Wizard69 said:Hopefully I will have my own stories to post soon since just became a CM.

Welcome to the nut house!

[Dante101]

Hopefully I will have my own stories to post soon since just became a CM.
One of the things that surprised me when I first started working at Dland, was how quickly I was able to let stuff roll off my back. So many people get all pissed off and yell and scream, it's just natural that you learn to not let it get you down.

In my jobs before Dland, if one person yelled at me, it'd ruin my day. I'd think about it the rest of the day and be all bummed out (or angry).

But after a while at Dland, I could have multiple people yell at me, and not even remember the situation a few hours later. It's amazing.

I also learned to be able to address large crowds with confidence, and what ways you can make people do what you want (what people will and will not respond to).

And working at Disney is the best if you are planning to have a family. Seeing all the different ways people treat their kids (and, unfortunately, abuse their kids) while they visit the Park is the best education in child raising you can get...

ummmm... I'm rambling.... it's late.... what was the question? :roll:

[SpaceRanger]

Hopefully I will have my own stories to post soon since just became a CM.
One of the things that surprised me when I first started working at Dland, was how quickly I was able to let stuff roll off my back. So many people get all pissed off and yell and scream, it's just natural that you learn to not let it get you down.

In my jobs before Dland, if one person yelled at me, it'd ruin my day. I'd think about it the rest of the day and be all bummed out (or angry).

But after a while at Dland, I could have multiple people yell at me, and not even remember the situation a few hours later. It's amazing.


Yea... when I was working the two jobs, both Disney and my other job, one of my friends at the other job got really upset because a guest... err, customer, yelled at her. He said she rang something up wrong. Well instead of getting me or another supervisor or a manager, or even just fixing the problem herself, she takes off running to our back storage area. I let her be, but an hour and a half passed and I hadn't seen her, so I went back to look, and she was still crying over it :roll: I was just like geez, if that's the worst you've ever had happen to you at work, and it made you that upset, then I'd hate to see something REALLY serious happen. I deal with too many people every day to be able to let any of them be able to get me down. If they don't like me, oh well, that's their problem, and after the few minutes that I spend dealing with them (sometimes it feels like a very LOOOOOOOONG few minutes!), I most likely won't ever see them again, so what's the point in getting upset.

Edited by tabacco: Fixed a broken quote tag

[Tim Gaines]

I have to agree with Dante. When I first got to the park, stuff rolled off my back like sweat down a fat AP's third chin. However over time I suppose my wall was broken down and never repaired. The smallest comment could flip my day inside out. I'm sure that is what led to me ultimately quitting... that and I had dreams about clothes lining AP's as they ran down into the HISTA waiting area. Then I joined the Army... now I think I'd simply just eat them. ...OF COURSE I'D COOK THEM FIRST, DUH.

[jacqueline]

I was in Small World Mall today talking to one of the vendors and this group of tweenage girls comes up and asks me where McDonalds was. I told them it was outside the park on the other side of Harbor Blvd. They pulled out a map and asked me to show them how to get there, so I pointed down the parade route, out the gate, past the tram area, across Harbor, and up the street a bit. She then got fusterated and stormed away...

Totally not my fault she has a short fuse...I gave her the right answer and great directions, she just asked the wrong question.




okay, not to be rude, but why were you such a smartass when you answered her? you obviously understood what she meant to ask. but your answer made her mad, probably slightly embarrassed and most likely unhappy. i'm sure that's what she wanted to feel on her trip to disneyland. i'm really sensitive and i know that i would feel terrible for the rest of the day if someone who was supposed to help me instead belittled me for asking a question.

maybe you're sick of the question, but uh, what do you expect working a job in which you interact and assist the public?

though i do concede, in general, the public as a whole = STUPID. so why would you expect them to read the map?

[tabacco]

maybe you're sick of the question, but uh, what do you expect working a job in which you interact and assist the public?

though i do concede, in general, the public as a whole = STUPID. so why would you expect them to read the map?

I think maybe you've missed the point of this site.

[pixiedust]

okay, not to be rude, but why were you such a smartass when you answered her? you obviously understood what she meant to ask. but your answer made her mad, probably slightly embarrassed and most likely unhappy. i'm sure that's what she wanted to feel on her trip to disneyland. i'm really sensitive and i know that i would feel terrible for the rest of the day if someone who was supposed to help me instead belittled me for asking a question.

I'm slightly confused. They asked where McDonald's was, and they got an answer. I don't think that's being a smartass.

Then again, maybe it's just me. I would prefer to make the short walk to McDonald's on Harbor then eat at the one inside of the park. (I have never been to this one, barely knew it existed. But if I had to guess, their menu is probably VERY slim pickings.)

[Mansion_Boi]

hey I get asked where a McDonald's is and I tell them the same thing. It's across Disneyland on Harbor. If that is what they did not mean to ask, hey I am not a mind reader. If they ask where is the McDonalds inside Disneyland I tell them over by the Mansion or across from Big Thunder but oh by the way they only sell McD's fries and soda no hamburgers.

So I don't think he was being a smartass he is simply answering a question that a guest asked, Now if a guest asked where is Viper, then I would be a smartass

[jacqueline]

well mansion boi, what if that sweet little boy who had leukemia and his mother asked you where mcdonald's was? you wouldn't feel bad giving them the ol' "it's across the way" answer?

i'm just saying that we all know there is a mcdonald's at DCA and the two fry stands at disney, so probably guests get confused. and we are all smart enough to take into context the asking of a question. we can put two and two together. it just seems we decide not to do so, because we are so annoyed with the same dumbass questions. i guess my point is, why spoil someone's day.

but thinking about this a little further, maybe you just meant it to be funny, and the guest took it the wrong way. the way i read into it was very sarcastic.

i agree with you both, the mcdonald's at dca probably sucks and if someone asked me where viper was, i wouldn't dignify that question with a response.

[Polar33]

Usually when I say that McDonalds is across Harbor Blvd, the guest understands the mistake and then clarifies by saying "no, the one in the park" or something to that effect, I then explain that there aren't any real McDonalds in the park, only the pseudo ones, and I direct them to one of those.

This time the guest didn't clarify anything, so I gave her directions to the McDonalds outside the park that she seamed to want to go to. She then stormed off. I had given her the information she had asked for. Untill she stormed off, I had no way of knowing that she wanted one of the pseudo-McDonalds.

I've given up trying to read minds. In one day I've had four separate people ask me how to get to "the cars". One meant Autopia, one meant Main Street, one meant Rocket Rods, and the other meant the parking lot. All four times I naturally assumed Autopia, and gave the directions. I didn’t know until after the guests clarified what they were looking for, that I had given them the wrong info.

I always have given guests the correct answer to the questions they ask, and as long as they ask the right question, they will get the answer they were looking for. There’s no way any of us can be expected to know that a guest wants one thing when they ask for another.

[Zazu]

They pulled out a map and asked me to show them how to get there, so I pointed down the parade route, out the gate, past the tram area, across Harbor, and up the street a bit. She then got fusterated and stormed away...

Totally not my fault she has a short fuse...I gave her the right answer and great directions, she just asked the wrong question.
okay, not to be rude, but why were you such a smartass when you answered her?
Sorry, but I don't see any smartass in his answer. He gave an honest answer to a stupid question -- that's more than you can get most places on this planet. Most folks, when the directions don't make sense, will adjust their question.

Reminds me of the time a guest asked me how to get to the Matterhorn ... from the Toontown RR Station in Magic Kingdom.

"Exit the park, go back to your car, then drive east on I-4, north on I-95, west on I-10, south on I-5, and watch for the signs that say 'Disneyland'...."

[Freak]

I dunno what Jaqueline is all uptight about....The only real McDonalds is across the street on Harbor...all the other ones, as Polar said, are "half" McDonalds (ie-selling fries only, or maybe just selling a portion of burgers from the menu). So technically, they're giving the correct answer.

But why would you want to go to McDonalds anyway? I'd rather go to a nice In 'n Out or something... Mmm, Double Double. :D

[jacqueline]

man, all i was getting at was that *i* thought it was obvious from her question that she wanted some kind of mcdonald's product from inside the park, and i thought that the person who posted the story understood her question as well, since he was not surprised that the girl stormed off after he pointed her down mainstreet and out to harbor. it was like he expected her reaction. so i honestly wanted to know: since i was under the impression that the CM knew what the guest was asking, why was he so mean? but if he genuinely didn't know what she was asking, then i am really sorry for bringing this up and am pretty embarrassed, since it's all due to *my* misunderstanding.


also, if you have to get "technical" about a response...."technically" while that person gave a correct answer, i could also technically point a guest to the swiss alps if they came up and asked me where the matterhorn is, since technically that is the only real matterhorn. but obviously we understand the context of the question, being in the park and all.



maybe i will start pointing to the swiss alps, though i really don't know which direction to point.

[Freak]

Comparing the *real* Matterhorn and the nearest *real* McDonald's is like comparing apples and oranges. There's only one Swiss Alps, but there's dozens of McDonalds' out there. And the closest real one is outside across the street from Disneyland.

[jacqueline]

okay, but did she ask for the "closest real mcdonalds"? she just asked for mcdonalds, and considering that they are AT disneyland, wouldn't you just tell them about the one IN DCA?

since the girl didn't specify which mcdonalds she wanted, you would be kind and pick the one on harbor so that she could have more of a menu. likewise, if no one specifies which matterhorn they want, well, i'm going to pick the *real* one too, just like you automatically pick the *real* mcdonalds. technically, they didn't say if they wanted the ride, or the actual mountain. to correlate the two, technicaly, the girl didn't specify if she wanted the "fake" mcdonalds, or the "real" mcdonalds. she just asked for mcdonalds. remember, we're being technical. i'm not comparing the two, i'm questioning how one arrives at the answer.

probably it was doing them a favor to direct them to a full service mcdonalds restaurant, but your prior suggestion of in-n-out would have been way better.


anyway, all i wanted to know was why the CM gave her that answer, instead of saying, "go to DCA." it just seems it would have been kind of him to proffer the information about mcdonalds, since he has the information and the girl does not. but i don't even care anymore!!

i'm going to watch aqua teens now.

[BirdMom]

well, i'm sure noone will be stuck with her in a pirates boat since she's gonna have to occupy that for her self. maybe, just maybe, her husband fits n there with her. well i made a nasty little note in her file so if anyone looks her up before she gets more compensation they will know.

hahaha...that's good!

I wonder if she's the same lady involved in something waaaaaaaaayyyy back at pirates... We still had four queues and were in the middle of summer double preloading...this big big lady and her hubby were in one of the middle rows and there was another couple assigned to sit with them. Big lady and hubby get in the boat and I tell the other people "please step in - this is your boat" They give me this look like "huh?" and I explain that since it's a busy day, we're under orders to send out full boats and that means four people in the center rows...to which the skinny lady says "I'm not sitting next to her - SHE'S FAT!!!" Then my stager backs me up and we both say "please get in - this is your boat" Well they stepped in and eyes were shooting daggers at each other, while everyone on the dock was sort of chuckling (guests too...) Our lead had been on the dock for this little display, then she kind of sidled over and announced "I'd better go watch them from the tower - we'll see if there's a cat fight..." It would have been nice if the video cameras had been loaded with tape... :twisted:

[CujoSR]

ok ok enough bitching at each other. you guys know that's what PMs are for don't clutter up the forums with this nonsence (sp?). You moderators should know better.