View Full Version : I hate the 2fer with the fire of 10000 suns.
GuestJockey
01-09-2008, 02:09 PM
Please, not again. Another 8 months of trying to explain the 2fer to SGs.
"So I can go to both parks today, right?"
"So I can go to Disneyland twice, right?"
"But they said I could use the other day any time all year!"
"My friend bought it and SHE'S from SoCal."
I literally had someone walk up to the corporate window on New Years Eve with a Resident 1 day hopper she bought in March, trying to argue that it wasn't a resident hopper, it was a 2fer, and she wanted to use the Disneyland part that day. Now, even if it HAD been a 2fer (which it wasn't, because it would have SAID 2fer), and even if the first use on it HAD been for DCA (which it wasn't), she STILL couldn't use it 8 months AFTER it would have been expired. I finally had to say, "Mam, I'm sorry, but you ARE NOT getting into Disneyland today." repeatedly until she left the window.
Now, there's a big billboard on my way home from work every night that says "It's 2Fer time!" with Donald's giant face laughing at me. I don't think I can survive this.
drcorey
01-09-2008, 02:12 PM
Well, they never said it was your laughing place...
Please, not again. Another 8 months of trying to explain the 2fer to SGs.
"So I can go to both parks today, right?"
"So I can go to Disneyland twice, right?"
"But they said I could use the other day any time all year!"
"My friend bought it and SHE'S from SoCal."
I literally had someone walk up to the corporate window on New Years Eve with a Resident 1 day hopper she bought in March, trying to argue that it wasn't a resident hopper, it was a 2fer, and she wanted to use the Disneyland part that day. Now, even if it HAD been a 2fer (which it wasn't, because it would have SAID 2fer), and even if the first use on it HAD been for DCA (which it wasn't), she STILL couldn't use it 8 months AFTER it would have been expired. I finally had to say, "Mam, I'm sorry, but you ARE NOT getting into Disneyland today." repeatedly until she left the window.
Now, there's a big billboard on my way home from work every night that says "It's 2Fer time!" with Donald's giant face laughing at me. I don't think I can survive this.
DevilDuckie
01-09-2008, 02:13 PM
Please, not again. Another 8 months of trying to explain the 2fer to SGs.
So... what is the 2fer? I've never heard of it, but if I buy one I promise to learn the rules.
GRUMPY PIRATE
01-09-2008, 02:19 PM
So... what is the 2fer? I've never heard of it, but if I buy one I promise to learn the rules.
Really, and wouldn't it be cheaper to just buy the lowest AP? we found out that if we bought them we would "HAVE" to go twice, seeing both parks, during the year and "save" (if thats possible!) money. (of course forgot about lodging, food, souvineers, sodas, ice cream treats, etc)
GuestJockey
01-09-2008, 02:28 PM
So... what is the 2fer? I've never heard of it, but if I buy one I promise to learn the rules.
It's a deal for SoCal residents where you pay full price for a one day, one park ticket, and you get to go to the OTHER park on a DIFFERENT day within 30 days of your visit to the first park for free. AKA: You paid $66 to go to Disneyland today, so you have 30 days from today to come back and go to DCA for free. Or vice-versa. Can't use it for the same park twice, can't use it for both parks on the same day, have to use one within 30 days of the other, have to be a SoCal resident to buy OR use the ticket. And I hate it.
GRUMPY PIRATE
01-09-2008, 02:40 PM
It's a deal for SoCal residents where you pay full price for a one day, one park ticket, and you get to go to the OTHER park on a DIFFERENT day within 30 days of your visit to the first park for free. AKA: You paid $66 to go to Disneyland today, so you have 30 days from today to come back and go to DCA for free. Or vice-versa. Can't use it for the same park twice, can't use it for both parks on the same day, have to use one within 30 days of the other, have to be a SoCal resident to buy OR use the ticket. And I hate it.
Really, why not just bump up to a AP? It's a better deal!
DevilDuckie
01-09-2008, 02:50 PM
It's a deal for SoCal residents where you pay full price for a one day, one park ticket, and you get to go to the OTHER park on a DIFFERENT day within 30 days of your visit to the first park for free. AKA: You paid $66 to go to Disneyland today, so you have 30 days from today to come back and go to DCA for free. Or vice-versa. Can't use it for the same park twice, can't use it for both parks on the same day, have to use one within 30 days of the other, have to be a SoCal resident to buy OR use the ticket. And I hate it.
Sounds pretty straighforward to me. One day at DL, one at DCA, not the same day, within 30 days of each other. But of course the simplicity is where the drama always comes from.
GuestJockey
01-09-2008, 03:49 PM
Sounds pretty straighforward to me. One day at DL, one at DCA, not the same day, within 30 days of each other. But of course the simplicity is where the drama always comes from.
You'd think, wouldn't you? lol. Instead, we'll have people using one day at DL and then SELLING the ticket to unsuspecting tourists by telling them they can use it at Disneyland again. We'll have the ever-so-popular argument of "The girl didn't TELL me it had to be in 30 days!" We'll have 8 year olds that came to the park with a friend losing mom's phone bill in the park because they had to bring some kind of SoCal ID to get in. It's unbelievable the messes that result from the 2fer. Not to mention that the name is apparently embarrassing for some people to say, so you have to sit through everyone saying "I bought that ticket where you get the 2 days at the one day price thingy" instead of "I bought a 2fer."
Terrytunes
01-09-2008, 04:02 PM
It doesn't matter how you explain it, 50% of the guests still ask, "So I can go into both parks today?"
Me: "No, one park of your choice today, the opposite park within 30 days. If you want to visit both parks today you need a $91 Parkhopper ticket."
SG: "So I can visit DL twice in 30 days?"
Me: "No, you can visit DL today and come back to DCA within 30 days using the same ticket."
SG, holding the receipt in one hand, stashing the ticket safely in their wallet: "So I show this both times, " speaking of the receipt.
Me: "No, show the blue ticket that you just put away in your wallet. And save your ticket to come back within 30 days to the other park."
SG:"You mean this?", holding up the receipt.
Me:" No, the blue ticket."
SG:"What blue ticket?"
Me:"The ticket you just put in your wallet."
SG:" So what's this?", speaking of the receipt.
Me:"That's your receipt."
SG:"So what do I use to get in?" , etc. etc.
We use way more words than we have to trying to sell this ticket.
The ones I feel sorry fo, too, later are the Ticket Takers who have guests come up to them trying to get into DL twice, insisting that the VP told them they could use it twice for the same park, or use the ticket after the 30 days expiration date, telling the Takers, "But the date on the ticket says April something!" Most good Vacation Planners (sellers) will highlight in yellow the "Expires 30 from first day of use".
And then it's many months later people are STILL asking for the 2FER ticket!!! ARRRRRR!!!!! I swear, we have a party in the booth the day the 2fer ticket ends!!!
It's a great deal for the guests, and DL makes out, selling parking, food, etc. twice, and a lot of guests convert them to AP's.
Terrytunes
Polar33
01-09-2008, 06:31 PM
Now, there's a big billboard on my way home from work every night that says "It's 2Fer time!" with Donald's giant face laughing at me. I don't think I can survive this.
I saw one on the way home the other night as well. I'm lucky to not have to deal with any such SGTs, however I despise it just the same. Mainly because for some reason the term "2fer" seems to affect me like nails on a chalkboard. Ugh...even typing it makes me cringe.
mechurchlady
01-09-2008, 07:05 PM
Dont forget the other poor CMs from janitors to managers who are hearing the same thing over and over. The bitching about being cheated or it not being fair. Questions asked of everyone from bus boys to maids. Do not forget the poor CM at City Hall, lol.
Then there are the travel agents who are really SGs that tell clients that the 2fer is for one park two days or whatever. Another stupid Disney marketing failure aka DMF aka Danged ...:rolleyes:
GuestJockey
01-09-2008, 11:09 PM
Do not forget the poor CM at City Hall, lol.
lol - I AM the poor CM in City Hall!
pattimelt
01-10-2008, 05:15 AM
What kills me is that there are 2 versions of the 2fer.
Buy a single day, single park ticket for $66 and get the other park free within 30 days, OR..
Buy a one day park hopper at $91, get a 2nd day for free within 30 days..
So we get the clueless ones.... And the winners of the SG lottery are the ones that think we can't tell what park they went to on their first day, or the ones that don't think we can count to 30 to know that their ticket is expired....
It's fun trying to explain the "So Cal special offers" to the idiots at the window.
"What are the So Cal Special Offers?" says SG
"Well, we currently have the 2fer" says the CM. "You can either go to one park today for $66 and have 30 days to come back and go to the OTHER park for free, OR you can go to both parks today for $91, and come back within 30 days and do both parks again for free."
"That's not a special" says the SG.
UGH!!!!!!!!!!
hobie16
01-10-2008, 07:14 AM
window. "That's not a special" says the SG.
"But you are!" replied the CM.
DisneyMom
01-10-2008, 07:57 AM
I think that YEARS ago, you could use a pass bought at Albertson's to visit both DL and DCA adventure and that we were able to go visit DCA, done with that by mid-afternoon, then spent the rest of the day at Disneyland. But Yeah, if you are buying one now, LEARN the terms of the pass before you buy:rolleyes:
vixen101485
01-10-2008, 08:21 AM
Dont get me started on the so-called "experienced" TA's from AAA:rolleyes: that actually told me I couldnt do something that I did in Sept.
"you cant do this, I have been a Disney specialist for 24 yrs and they changed the tickets a a year or so ago"
REALLY????Interesting since I DID do this just 4 months ago. so when was the last time you were actually there? Oh and by the way the Magic Your way tickets went into effect the first week of Jan 05
"ummmmm..." QUICK change the subject.
:D:I like being right.
Back to the OT sort of...Since they are running the special for WDW for FL residents (the 4-day deal) I have to call Donnie's very stubborn Dad and talk him into getting one so he can join us if we come down in March.
????????? Are there any blackout days on that deal??????????????
His claim is he can get better deals but doesnt believe me when I tell him there is something better then what he can get thru ?wherever? he goes to.
Now I know where Donnie gets the stubborns from.
Thanks Chessy for posting the info on it via "evil board X"
Cranbiz
01-10-2008, 09:31 AM
Here is the deal:
Florida residents are being given a chance to buy four-day Walt Disney World passes for $125, more than 20 percent off the regular price for Disney's Play 4 Days Pass. Under the deal, announced late Thursday, during January and February, Floridians can purchase a Play 4 Days Pass for $125 plus tax (the pass costs $105 plus tax for children ages 3-9). Then, for six months from first use, they can visit a Disney theme park on any four days. On each day of use, the guest can choose to visit either Magic Kingdom, Epcot, Disney's Animal Kingdom or Disney's Hollywood Studios. The special price is available through Feb. 29. Thereafter, the Florida Resident Play 4 Days Pass will be $159.
The six-month clock doesn't start until the pass is used for the first time, so if someone wants to wait until the autumn and use it four times during the Epcot International Food & WIne Festival, or even wait for the next set of Christmas-season events, that's OK, said spokesman Rick Sylvain. There are no blackout dates.
The Disney Play 4 Days Pass is available for purchase by calling 407/WDW-4DAYS (939-4329). Florida Resident tickets are also available at Walt Disney World theme park ticket windows and Resort hotel locations, Florida AAA offices and Florida Disney Stores. Proof of Florida residency is required.
vixen101485
01-10-2008, 09:38 AM
Thanks Cranbiz. This way I can just send him the info via email.
GRUMPY PIRATE
01-10-2008, 10:02 AM
Dont get me started on the so-called "experienced" TA's from AAA:rolleyes: that actually told me I couldnt do something that I did in Sept.
"you cant do this, I have been a Disney specialist for 24 yrs and they changed the tickets a a year or so ago"
REALLY????Interesting since I DID do this just 4 months ago. so when was the last time you were actually there? Oh and by the way the Magic Your way tickets went into effect the first week of Jan 05
"ummmmm..." QUICK change the subject.
:D:I like being right.
Back to the OT sort of...Since they are running the special for WDW for FL residents (the 4-day deal) I have to call Donnie's very stubborn Dad and talk him into getting one so he can join us if we come down in March.
????????? Are there any blackout days on that deal??????????????
His claim is he can get better deals but doesnt believe me when I tell him there is something better then what he can get thru ?wherever? he goes to.
Now I know where Donnie gets the stubborns from.
Thanks Chessy for posting the info on it via "evil board X"
Hey, don't feel bad about that! I was at the AAA office taking care of some other business, and the Disney TA was open, so I stopped by and started asking some questions. The amount of mis-information or pricing was really bad. DW and I have been AP holders at DLR for many years, and the TA was saying that they were a bad deal. (she didn't know I had them) She was telling me that I would be paying for tickets that I would never use (??) and that buying a two or three day deal (through them of course) was much better.
When I asked about packages at WDW, she came up with a package at the Poly that was close to what I wanted, but seemed way more expensive.
crystal_crtr
01-10-2008, 10:05 AM
It's a deal for SoCal residents where you pay full price for a one day, one park ticket, and you get to go to the OTHER park on a DIFFERENT day within 30 days of your visit to the first park for free. AKA: You paid $66 to go to Disneyland today, so you have 30 days from today to come back and go to DCA for free. Or vice-versa. Can't use it for the same park twice, can't use it for both parks on the same day, have to use one within 30 days of the other, have to be a SoCal resident to buy OR use the ticket. And I hate it.
That seems easy enough to understand. Of course I'm not an SG (or atleast I think I'm not?).
Princess Susi
01-10-2008, 10:12 AM
It's a deal for SoCal residents where you pay full price for a one day, one park ticket, and you get to go to the OTHER park on a DIFFERENT day within 30 days of your visit to the first park for free. AKA: You paid $66 to go to Disneyland today, so you have 30 days from today to come back and go to DCA for free. Or vice-versa. Can't use it for the same park twice, can't use it for both parks on the same day, have to use one within 30 days of the other, have to be a SoCal resident to buy OR use the ticket. And I hate it.
Sounds like it could create a LOT of problems and turn more people into SGs who think they could *get away* with trying to use it for DL twice or use it AFTER the 30 days and then complain and whine that they *did not know the rules* of it. Sheesh. Just more problems for the Ticket and Gate people as well as City Hall where they will come to complain about how unfair it is, even though they bought the damn thing!!!! :(
I am sorry you have to deal with that as well as all the rest of the problems you have.
Sues
Whazzup
01-10-2008, 10:19 AM
Hey, don't feel bad about that! I was at the AAA office taking care of some other business, and the Disney TA was open, so I stopped by and started asking some questions. The amount of mis-information or pricing was really bad. DW and I have been AP holders at DLR for many years, and the TA was saying that they were a bad deal. (she didn't know I had them) She was telling me that I would be paying for tickets that I would never use (??) and that buying a two or three day deal (through them of course) was much better.
When I asked about packages at WDW, she came up with a package at the Poly that was close to what I wanted, but seemed way more expensive.
You can usually do better booking your own resort reservations and buying your own tickets for WDW. The only time I use a TA is for a Disney cruise because they usually offer onboard discounts. Check out mousesavers.com for ways to save on tickets at WDW. I hate paying full price for anything, and especially at WDW. Of course, we Florida residents can get some really good discounts, but you can also get room discounts if you have a Disney Visa, or have an AP. It pays to comparison shop and know the current discount codes (from Mousesavers).
Happy planning, GP.
vixen101485
01-10-2008, 10:21 AM
Hey, don't feel bad about that! I was at the AAA office taking care of some other business, and the Disney TA was open, so I stopped by and started asking some questions. The amount of mis-information or pricing was really bad. DW and I have been AP holders at DLR for many years, and the TA was saying that they were a bad deal. (she didn't know I had them) She was telling me that I would be paying for tickets that I would never use (??) and that buying a two or three day deal (through them of course) was much better.
When I asked about packages at WDW, she came up with a package at the Poly that was close to what I wanted, but seemed way more expensive.
She just wanted you to keep coming back and buying more tickets from her so she would get the commision on them. Really bad when we went to go sign up for AAA last year and they had NO idea what the diamond parking was and I had to explain it to them. GEEZZZZ! Just hire me. Granted this is from an area where not that many people have actually ever gone to Disney and some folks look at you like....(said in best hill billy voice)HUH??? Disneyworld, never heard of it. Does it have something to do with that there Mickey Rat guy? God I need to move somewhere there are not rednecks.
LOL...I told Kwahti this....there are like 3 or so types of ppl around here. REDNECKS, rednecks who like racing, rednecks who like Nascar and the sane ppl (like us) whom I like to call transplants. Case in point, one neighbor left another neighbor a present in the form of a dead bunny on her front step with a shot thru it's head as a joke. Recieving neighbor said that if it wouldnt have had the shot she would have skinned it,etc..BLECH! since it was still warm when she found it. GOD GET ME OUT OF THIS AREA!
GRUMPY PIRATE
01-10-2008, 10:26 AM
She just wanted you to keep coming back and buying more tickets from her so she would get the commision on them. Really bad when we went to go sign up for AAA last year and they had NO idea what the diamond parking was and I had to explain it to them. GEEZZZZ! Just hire me. Granted this is from an area where not that many people have actually ever gone to Disney and some folks look at you like....(said in best hill billy voice)HUH??? Disneyworld, never heard of it. Does it have something to do with that there Mickey Rat guy? God I need to move somewhere there are not rednecks.
LOL...I told Kwahti this....there are like 3 or so types of ppl around here. REDNECKS, rednecks who like racing, rednecks who like Nascar and the sane ppl (like us) whom I like to call transplants. Case in point, one neighbor left another neighbor a present in the form of a dead bunny on her front step with a shot thru it's head as a joke. Recieving neighbor said that if it wouldnt have had the shot she would have skinned it,etc..BLECH! since it was still warm when she found it. GOD GET ME OUT OF THIS AREA!
Why would people want to kill bunnys, when there are plenty of SG's running around? (hehehe) course we could do a catch and release! (Like feral kitties, after proper Ummmmm fixen!!)
Planner
01-10-2008, 11:58 AM
Ugh there are rednecks I think in every part of the nation, I know I was shocked to find them in DC but yeehawww there they are. Course they at least know to stay out of the Metro (scared to death someone is gonna kill em) where as the SG tourists don't seem to read the signs saying Stand to the RIGHT walk to the LEFT and NO the Smithsonian stop will not get you to THE Smithsonian...there are a slew of buildings and that's not the closest stop to most of them
hobie16
01-10-2008, 12:55 PM
...NO the Smithsonian stop will not get you to THE Smithsonian...there are a slew of buildings and that's not the closest stop to most of them
You mean the Metro doesn't run to the Air Space Annex at Dullas?!?!
Planner
01-10-2008, 12:57 PM
Ha man I love the Hazy Center but you show you know to much in that you know it has a name and its not "at the Mall" :confused:
hobie16
01-10-2008, 01:07 PM
Ha man I love the Hazy Center but you show you know to much in that you know it has a name and its not "at the Mall" :confused:
If I ever get to the East Coast again my first stop is the Annex. I want to see the SR-71 and the Enola Gay.
I've got an open invitation for the cooks tour at the Air Force Museum at Wright-Patterson. Part of the tour will be to get inside the XB-70. That is one beautiful plane.
http://www.alphasim.co.uk/images/Premier%20pics/XB-70_3.jpg
Cheshire Figment
01-10-2008, 03:21 PM
Why would people want to kill bunnys, when there are plenty of SG's running around? (hehehe) course we could do a catch and release! (Like feral kitties, after proper Ummmmm fixen!!)
I have a friend down here who complains that "It is Tourist Season and the Fish and Game people won't either give me a license or tell my my daily limit".
vixen101485
01-10-2008, 03:36 PM
LOL...Imagine the neat mountings you could do with one of them there tourists. Gee golly we could get some of them mousie ears and put on them to show where we bagged them at.
GRUMPY PIRATE
01-10-2008, 04:47 PM
LOL...Imagine the neat mountings you could do with one of them there tourists. Gee golly we could get some of them mousie ears and put on them to show where we bagged them at.
And they have "Gold" mousie ears if caught mid-act of Being an SG to a CM!!!
vixen101485
01-10-2008, 05:26 PM
And they have "Gold" mousie ears if caught mid-act of Being an SG to a CM!!!
But are they harder to mount that way? I guess they wouldnt be as rare in that form, too common. I prefer to bag the less prevelent ones. They look so much better in the trophy room (AKA...the add on to the trailer built out of plywood)
GRUMPY PIRATE
01-10-2008, 06:27 PM
But are they harder to mount that way? I guess they wouldnt be as rare in that form, too common. I prefer to bag the less prevelent ones. They look so much better in the trophy room (AKA...the add on to the trailer built out of plywood)
Welll, nothing fancy for a SG, just some gold spray paint!!!
hehehe
Randy B
01-10-2008, 09:26 PM
LOL...Imagine the neat mountings you could do with one of them there tourists. Gee golly we could get some of them mousie ears and put on them to show where we bagged them at.
But how many taxidermists know that the correct way to display an SG is to put the thinking end facing the room. And thus, unlike most animals, it is the rear end that faces the room. :twisted::eek::D:
Randy
Not to mention that the name is apparently embarrassing for some people to say, so you have to sit through everyone saying "I bought that ticket where you get the 2 days at the one day price thingy" instead of "I bought a 2fer."
:D:Can you let me know when they start selling the 'nooner' ticket!
Shorty82
01-11-2008, 07:38 AM
But how many taxidermists know that the correct way to display an SG is to put the thinking end facing the room. And thus, unlike most animals, it is the rear end that faces the room. :twisted::eek::D:
Randy
Actually, wouldn't no end face the room since the problem is that SGs don't think at all?
mechurchlady
01-12-2008, 12:32 PM
Actually, wouldn't no end face the room since the problem is that SGs don't think at all?
Good answer, lol.
They do think but not like us normal people.
CM: May I help you?
SG thinks about chicken he had for dinner last night: Where is the entrance?
CM: Right behind you sir.
SG thinking of why buttons are round and so pretty: The AP entrance please?
They always thinking just not like us, lol.
GRUMPY PIRATE
01-12-2008, 05:30 PM
Actually, wouldn't no end face the room since the problem is that SGs don't think at all?
Most SG's don't have a brain!! So it wouldn't matter which end is facing out!!Most SG's usually ignore rules and pass off bad behavior as someone elses fault. Such as: I thought it was o.k. to use this pass twice on the same park, as "they" told me it was O.K.! Remember, SG's number one rule: "I am for all rules for the other guests, but it dosn't apply to ME! Now let me break a rule by doing what I want, and then you must apologize to ME!"
The problem with SG's is that they usually can't see beyone the end of their nose!!
GuestJockey
01-13-2008, 08:03 AM
Most SG's don't have a brain!! So it wouldn't matter which end is facing out!!Most SG's usually ignore rules and pass off bad behavior as someone elses fault. Such as: I thought it was o.k. to use this pass twice on the same park, as "they" told me it was O.K.! Remember, SG's number one rule: "I am for all rules for the other guests, but it dosn't apply to ME! Now let me break a rule by doing what I want, and then you must apologize to ME!"
The problem with SG's is that they usually can't see beyone the end of their nose!!
lol - my friend had a guest a few nights ago that wanted to upgrade 12 tickets she'd bought at a discounted rate by adding another day to them. When we do an upgrade, we take whatever you paid originally and apply it towards the box office price. Well, 'someone' had told her that it would only be $10/ticket to add a day to them, but in truth it was more like $60 because of the good discount she'd gotten. She threw a fit when we refused to upgrade them at the price she had been quoted by 'someone'. She kept yelling "THE GUEST IS ALWAYS RIGHT!" and finally my manager said "I'm sorry, but you're wrong. Goodnight." It was awesome.
Princess Susi
01-13-2008, 08:12 AM
If I ever get to the East Coast again my first stop is the Annex. I want to see the SR-71 and the Enola Gay.
I've got an open invitation for the cooks tour at the Air Force Museum at Wright-Patterson. Part of the tour will be to get inside the XB-70. That is one beautiful plane.
http://www.alphasim.co.uk/images/Premier%20pics/XB-70_3.jpg
Take me! Take me! I wanna go too!:beg:
:D:Can you let me know when they start selling the 'nooner' ticket!
LOLOLOLOL!!!!! :hysteria:
Good answer, lol.
They do think but not like us normal people.
CM: May I help you?
SG thinks about chicken he had for dinner last night: Where is the entrance?
CM: Right behind you sir.
SG thinking of why buttons are round and so pretty: The AP entrance please?
They always thinking just not like us, lol.
THIS is funny, Churchy! LOL! :hysteria:
lol - my friend had a guest a few nights ago that wanted to upgrade 12 tickets she'd bought at a discounted rate by adding another day to them. When we do an upgrade, we take whatever you paid originally and apply it towards the box office price. Well, 'someone' had told her that it would only be $10/ticket to add a day to them, but in truth it was more like $60 because of the good discount she'd gotten. She threw a fit when we refused to upgrade them at the price she had been quoted by 'someone'. She kept yelling "THE GUEST IS ALWAYS RIGHT!" and finally my manager said "I'm sorry, but you're wrong. Goodnight." It was awesome.
YES! in my best Marv Albert voice! Awesome Manager!!!!!!!:hi5::congrats: You got a manager to back you up!!!!!!!!
GRUMPY PIRATE
01-13-2008, 10:59 AM
lol - my friend had a guest a few nights ago that wanted to upgrade 12 tickets she'd bought at a discounted rate by adding another day to them. When we do an upgrade, we take whatever you paid originally and apply it towards the box office price. Well, 'someone' had told her that it would only be $10/ticket to add a day to them, but in truth it was more like $60 because of the good discount she'd gotten. She threw a fit when we refused to upgrade them at the price she had been quoted by 'someone'. She kept yelling "THE GUEST IS ALWAYS RIGHT!" and finally my manager said "I'm sorry, but you're wrong. Goodnight." It was awesome.
That HAS to be gratifying!! I wish that a more forthright approach would be adapted, so that some of the SG's would not be encouraged to continue their behaviour. A few banned for one year, or banned for a period of time, would get the attention of the SG's!
Things like theft or fraud should be automatic. Other things, such as trying to scam tickets, like you described, should be a one year ban!! When SG's do that, Their true nature comes out, (CON-man) and they should take their business elsewhere!!
minimoose
01-15-2008, 01:29 AM
I think there should be a huge label on the ticket that says
"READ THE RULES OF THIS TICKET!!!!!"
with giant arrows pointing to how you use the ticket
Shorty82
01-15-2008, 03:06 AM
Wouldn't help, if SGs won't read huge signs right in their face they won't read anything on a ticket no matter how big you make it.
Big Wallaby
01-15-2008, 05:28 AM
Actually, I was working Fastpass Return, and people were reading the safety sign. I had two pregnant women (not even showing yet) who turned around and decided not to ride. Where's that Hero Guest badge for them?
hobie16
01-15-2008, 06:23 AM
Where's that Hero Guest badge for them?
It be here.
http://farm3.static.flickr.com/2125/2193273538_80940fe4f1_o.jpg
GRUMPY PIRATE
01-15-2008, 10:06 AM
Wouldn't help, if SGs won't read huge signs right in their face they won't read anything on a ticket no matter how big you make it.
Very true, and the problem with SG's is that when they DO know the rules, they will still try and make up a story to get around the rules. Such is the nature of an SG!
Mad Maxx
01-25-2008, 10:01 PM
Oh god, the 2fers stalk me where ere I go! I was on digg.com of all websites and the big banner ad? A damn 2fer ad... God, I want a little peace and quite from the damn things. Leave me ALONE please.
Please let this be the last year they do this promotion. I hope they dont try to drive attendance to DCA while it is undergoing it reimagining and then that they wont need to drive its attendance once it is done.
So, Im down to bring the cake for the end of the 2fers. Whos gunna bring the drink and whos gunna get the cookies?
Terrytunes
01-26-2008, 03:39 PM
Mimi, it doesn't matter if the ticket says in large, bold letters "READ THE RULES OF THIS TICKET", the Leads or Managers will accomodate a SG that wants us to make an exception to let them into the park anyway.
I had a SG that came to my window that wanted me to comp him and his SG family in because, "I didn't realize the 2 day tickets were only good for 13 days after the first day I used them. I realize it says that on the ticket, but I paid a lot of money for these tickets, so could you do something so that I could use them today?" He said "I realize it says that on the tickets," but he still wanted us to make an exception, because, after all, he paid "a lot of money for these tickets." Several times I told him that it clearly states 13 days, and he agreed, then demanded to see a manager. My Lead called the Ticket Taker Lead to make an exception. She and the TT Lead let him use the tickets that were expired!!!!
She wrote some stuff on the tickets before she gave them back to the guest. I'm hoping that she wrote on them that the tickets were not upgradeable, or wrote the SG names on the tickets so that nobody else could use them.
The Managers and Leads will too many times overide the rules that are clearly stated on the tickets. Even though the Ticket Sellers will clearly tell the SG at the window when being purchased that the tickets are good for one park THAT day, OTHER park OTHER day, there is a percentage of SG that still will try to use the tickets at DLand twice, or both parks on the same day claiming that they were not told that when purchased. Why not try it, if you make a little stink and they'll make an exception?
Princess Susi
01-26-2008, 07:18 PM
Mimi, it doesn't matter if the ticket says in large, bold letters "READ THE RULES OF THIS TICKET", the Leads or Managers will accomodate a SG that wants us to make an exception to let them into the park anyway.
I had a SG that came to my window that wanted me to comp him and his SG family in because, "I didn't realize the 2 day tickets were only good for 13 days after the first day I used them. I realize it says that on the ticket, but I paid a lot of money for these tickets, so could you do something so that I could use them today?" He said "I realize it says that on the tickets," but he still wanted us to make an exception, because, after all, he paid "a lot of money for these tickets." Several times I told him that it clearly states 13 days, and he agreed, then demanded to see a manager. My Lead called the Ticket Taker Lead to make an exception. She and the TT Lead let him use the tickets that were expired!!!!
She wrote some stuff on the tickets before she gave them back to the guest. I'm hoping that she wrote on them that the tickets were not upgradeable, or wrote the SG names on the tickets so that nobody else could use them.
The Managers and Leads will too many times overide the rules that are clearly stated on the tickets. Even though the Ticket Sellers will clearly tell the SG at the window when being purchased that the tickets are good for one park THAT day, OTHER park OTHER day, there is a percentage of SG that still will try to use the tickets at DLand twice, or both parks on the same day claiming that they were not told that when purchased. Why not try it, if you make a little stink and they'll make an exception?
And THAT in a nutshell, my CM friends seems to be the exact reason the SGs keep doing what they are doing. Some leads and Managers will always give in and as long as they do, the SGs will keep doing what they do best, getting away with something.:rolleyes: You cannot have rules if they keep being broken by the very people (managers and leads) who are supposed to enforce them. It only reinforces the SGs behavior and makes you, the CM look like a fool for following the rules.
I can only imagine the smug looks that these SGs give you guys when the manager caves. :hyper:What a crock of shit! SGs KNOW that calling the manager will get them what they want most of the time. How can you do your job and take the rules seriously if the managers don't even follow them or back you up? Man, that sux!:mad: :(
sues
GuestJockey
01-28-2008, 11:04 AM
Oh god, the 2fers stalk me where ere I go! I was on digg.com of all websites and the big banner ad? A damn 2fer ad... God, I want a little peace and quite from the damn things. Leave me ALONE please.
Please let this be the last year they do this promotion. I hope they dont try to drive attendance to DCA while it is undergoing it reimagining and then that they wont need to drive its attendance once it is done.
So, Im down to bring the cake for the end of the 2fers. Whos gunna bring the drink and whos gunna get the cookies?
I'll bring cookies! We should have a party in the MS conference room!
And as for everything Susi said above about managers caving - I agree 100%. I've had several heated discussions with leads and managers about appeasement (I know I know, its like we're at war with the jerks) and how all it does is teach them that if they wine they'll get their way. My roomie teaches kindergarten and whenever I tell her stories about a SG she always comments about how none of the morals she teaches her class seem to apply to adults. Things like "temper tantrums don't get you anywhere" and "be nice to other people".
Big Wallaby
01-28-2008, 02:19 PM
Things like "temper tantrums don't get you anywhere" and "be nice to other people".And they need to be said in that condescending sort of way to be really accurate. Because in both of these instances of SG reversion, you are reverting to the behavior of a small child.
Mad Maxx
01-28-2008, 08:24 PM
I'll bring cookies! We should have a party in the MS conference room!
MS Conference room it is. Only 3 more months...
Are the 2fres done yet?
Terrytunes
01-28-2008, 09:38 PM
We don't stop selling the 2Fer until late April, which means the 30 days after the first day of use goes until late May. UG!
And as for everything Susi said above about managers caving - I agree 100%. I've had several heated discussions with leads and managers about appeasement (I know I know, its like we're at war with the jerks) and how all it does is teach them that if they wine they'll get their way.I had a manager overrule me and give something to a guest they didn't deserve. Since I don't like being made the fool, I just waited until the next guest who asked for the same thing.
"According to the rules, I can't do that for you, but my manager can, let me call him over for you." :twisted: Hey, if that's how he wants to do it, why should I stop him?
After only two of those, he saw what I was up to and he actually apologized and promised to stick to the policy in future.
Theme Park Where
01-29-2008, 06:20 AM
Thanks Zazu! I'm going to suggest that approach to my Dad. He's always complaining that the managers override everything he does.
Ms. Matterhorn
01-29-2008, 12:23 PM
"According to the rules, I can't do that for you, but my manager can, let me call him over for you." :twisted: Hey, if that's how he wants to do it, why should I stop him?
That's awesome, good for you Zazu!
GuestJockey
01-29-2008, 03:59 PM
I had a manager overrule me and give something to a guest they didn't deserve. Since I don't like being made the fool, I just waited until the next guest who asked for the same thing.
"According to the rules, I can't do that for you, but my manager can, let me call him over for you." :twisted: Hey, if that's how he wants to do it, why should I stop him?
After only two of those, he saw what I was up to and he actually apologized and promised to stick to the policy in future.
my hero!
Big Wallaby
01-29-2008, 07:52 PM
I really like that, Zazu. An example for everyone.
hobie16
01-29-2008, 07:57 PM
Sometimes, I go by "Mud"
Do you ever go by McDonald's?
Mad Maxx
02-08-2008, 10:55 PM
I wanna cry. They extend the 2fer till May 22nd...
GRUMPY PIRATE
02-08-2008, 11:01 PM
I wanna cry. They extend the 2fer till May 22nd...
Hmmm, YA know...A shot of RUM will fix that!!!!
pattimelt
02-09-2008, 04:43 AM
Hmmm, YA know...A shot of RUM will fix that!!!!
Nope. With a MONTH extension on the 2fer, I think we need a WHOLE BOTTLE!!!!!!!
It's bad enough that we get to deal with the 2fer thru spring break, but now, for it to last until the end of May???? Ok, maybe we each need 2 bottles!!!!!
BRWombat
02-09-2008, 08:02 AM
Hmmm, YA know...A shot of RUM will fix that!!!!GP turns to rum like most guys turn to duck tape. :D:
GRUMPY PIRATE
02-09-2008, 10:27 AM
GP turns to rum like most guys turn to duck tape. :D:
Ya know, you can duck tape a bottle of RUM to your hand, that way you can't drop it!!!
Princess Susi
02-09-2008, 10:35 AM
I had a manager overrule me and give something to a guest they didn't deserve. Since I don't like being made the fool, I just waited until the next guest who asked for the same thing.
"According to the rules, I can't do that for you, but my manager can, let me call him over for you." :twisted: Hey, if that's how he wants to do it, why should I stop him?
After only two of those, he saw what I was up to and he actually apologized and promised to stick to the policy in future.
YAY Zazu!!!!!!
I wanna cry. They extend the 2fer till May 22nd...
Oh Man, I feel for ya! I saw the billboard when we there last week. There is a big ole Donald Duck smiling on it and it says, "It's 2fer time again!" I saw it as we hit the off ramp to go to John Wayne. Right there. Big as all get out!
Poor CMs...:(
sues
GuestJockey
02-10-2008, 07:07 AM
I wanna cry. They extend the 2fer till May 22nd...
Our cookie party in the MSCR has been postponed indefinitely - I'm too sad to go on.
SWTexasBelle
02-24-2008, 10:10 AM
Okay, my 18 year old daughter is going with her So Cal friend to DL in April. Since DD does not qualify for the twofer, what is her best bet for paying the least amount possible for two days, one in each park? Thanks for your help in SG prevention.
lady ulrike
02-25-2008, 09:51 AM
Your best bet is actually probably a two day park hopper...but this is coming from an attractions CM not a ticket person. :)
Mad Maxx
02-26-2008, 09:13 PM
Okay, my 18 year old daughter is going with her So Cal friend to DL in April. Since DD does not qualify for the twofer, what is her best bet for paying the least amount possible for two days, one in each park? Thanks for your help in SG prevention.
Uhh, her bet bet for the 2fer is the 2fer... One SoCal ID is good for up to 8 2fers per day. As log as one person in the group is from SoCal, the group can take advantage of the offer.
SWTexasBelle
02-27-2008, 05:41 AM
That's what I thought - and then reading this thread I thought I misunderstood. So - thanks! I think I've got it now.
pattimelt
04-20-2008, 08:23 PM
PLEASE someone, knock some sense into these people!!!!!!
IF your ticket is good for 30 days, it means 30 DAYS!!!!! Not 31, 32, or 40, and I'm sorry that you're such an idiot that 30 days isn't enough, but you DID get the full value of the ticket on your first day, and if you just can't make it back in that time, I can't extend the date on your ticket. Even if I wanted to, I can't do it. The ticket scanners will still bong and tell the CM there that the ticket is expired.
I'm sorry you can't come this weekend because your kid is sick, and you want to come NEXT weekend, but next weekend your ticket will be expired, and we won't let you in the park.
I'm sorry that you can't figure out WHEN you actually came to the park on the first day. If you can't remember what park you went to, and what day you came, then you got this ticket from someone else, and that ticket is non-transferable, so you're not getting in the park. And no, you can't read me the numbers on the ticket so that I can look it up for you. It's against the rules.
I could go on and on and on with this stuff.
Isn't it June 22 yet??? :twisted:
Cheshire Figment
04-21-2008, 07:03 AM
Isn't it June 22 yet??? :twisted:
I guess you have not looked closely at the calendars this year. June is special as it goes to the 31st but does not have a 22nd.
mechurchlady
04-22-2008, 02:04 PM
Don't worry as they will probably extend it for a month or two.
Due to the high volume of guests wanting the twofer Disney is extending the offer indefinitely and may make it a permanant feature.
KevyFro
04-22-2008, 02:39 PM
wow, im so glad i never had to deal with 2fer guests asking me questions when i worked there, i feel so sorry for everyone working there though. it gets to be stressful and thats how i ended up quitting, that and the pay
Natural Selection Fan
04-24-2008, 02:48 PM
She kept yelling "THE GUEST IS ALWAYS RIGHT!" and finally my manager said "I'm sorry, but you're wrong. Goodnight." It was awesome.
Now THERE is a manager I'd like to work with!!!!
But my all time favorite mgr. was one that had enough with an SG quibbling over something ridiculous and did the "talk to the hand" thing and walked away. She disappeared about three weeks later. :(
LittleDollClaudia
04-25-2008, 06:56 PM
We recieved the fax today about the 5 days for 3 days ending. Wow, you would not believe how many guests that stayed here had that. Here's what I couldn't understand. They would get it and only use 1 day!
I had a guest hand me their passes and say to go and use it since it had more days left.
and that's just what I did...
But why would a guest spend all that money to throw it away? Even when I go on vacation, I can't afford to do something like that!
Princess Susi
04-25-2008, 09:22 PM
Saw this one near John Wayne when we there just a few weeks ago!:hyper:
http://i219.photobucket.com/albums/cc231/susislicker/AprilCAtripOtherastdpics070.jpg
Princess Susi
04-25-2008, 09:31 PM
We recieved the fax today about the 5 days for 3 days ending. Wow, you would not believe how many guests that stayed here had that. Here's what I couldn't understand. They would get it and only use 1 day!
I had a guest hand me their passes and say to go and use it since it had more days left.
and that's just what I did...
But why would a guest spend all that money to throw it away? Even when I go on vacation, I can't afford to do something like that!
We got the 5 for 3 day passes when we were there and I was sick several of the days. I can tell you that is why we may have not used up the days. That was a couple trips ago. Then last trip we got APs and solved the problem altogether.
Now we just HAVE to come to DL more often!:) Oh how I am gonna hate that!:rolleyes: LOL! I already have at least 3 trips planned, September, Christmas, (Oh heck why not try one more time, maybe I WON'T get sick this year!) and of course the annual Susi Birthday trip in January of 09. We may even try to squeeze a 4th trip in there for Ralph's birthday April 09 and then do WDW September 09. Oh yeah, I have trips planned, I do, well ahead of time. :hyper: Now I just have to figure out how to cram a Disney cruise in there as well. :hysteria: I need a job to keep me busy! hahahahaha...anyway...
So that is why we did not use all the days, I don't know about other people.
Princess *Trip Planner* Susi
Princess Jasmine
05-11-2008, 03:51 AM
I remember going to Disneyland with my dad and my sister when a 2fer thing was going on and we had no clue what it was about. It was explained to us, and we were able to comprehend it. All I thought about was how AWESOME it was that we could go to Disneyland and then DCA. We had planned on just 2-daying Disneyland.
I didn't whine, I didn't bitch. I was just SO excited because I hadn't been to DCA yet.
Ottar
05-11-2008, 08:02 AM
Wow, 2fer sounds like a right pain in the behind... I'm glad our multi-day passes only run on consecutive days and in both parks at once. I can't imagine trying to explain a 2fer deal to an enraged italian guest...
Whazzup
05-11-2008, 08:45 AM
I already have at least 3 trips planned, September, Christmas, (Oh heck why not try one more time, maybe I WON'T get sick this year!) and of course the annual Susi Birthday trip in January of 09. We may even try to squeeze a 4th trip in there for Ralph's birthday April 09 and then do WDW September 09. Oh yeah, I have trips planned, I do, well ahead of time. :hyper: Now I just have to figure out how to cram a Disney cruise in there as well. :hysteria: I need a job to keep me busy! hahahahaha...anyway...
Susi
Susi - Since you are already planning a Sep 09 trip to WDW, why not add a cruise to the end of it? It's a wonderful way to relax and recuperate after spending a few days in the parks, and it's still hurricane season so the cruise fares are much lower. Of course, there is that little word "hurricane" but hey, what are the odds? It doesn't cost much for trip insurance, just in case. :D:
Alyssa3467
05-12-2008, 02:49 PM
The weather started getting rough, the tiny ship was tossed... :D:
hobie16
05-12-2008, 02:56 PM
The weather started getting rough, the tiny ship was tossed... :D:
On it's nose.
http://www.xsracing.org/images/home/4596.jpg
Of course, there is that little word "hurricane" but hey, what are the odds? It doesn't cost much for trip insurance, just in case.The nice thing about cruising during hurricane season is that you get to see new ports that aren't on the usual itinerary! Plus the ships are faster than the hurricanes, so the chance of getting hit are minute. Being cheaper just makes for more fun/dollar!
Whazzup
05-13-2008, 06:44 AM
The weather started getting rough, the tiny ship was tossed... :D:
You and Hobie quit trying to scare Susi! :rolleyes:
Susi - listen to Zazu the Wise. ;)
BRWombat
05-13-2008, 09:03 AM
The nice thing about cruising during hurricane season is that you get to see new ports that aren't on the usual itinerary! Plus the ships are faster than the hurricanes, so the chance of getting hit are minute. Being cheaper just makes for more fun/dollar!Absolutely true. You're on a ship with all of the latest weather-tracking and navigation electronics. It can get out of the way of any storm! (Much easier than people on land can, in fact!)
hobie16
05-13-2008, 09:54 AM
http://bztv.typepad.com/newsviews/images/poseidon_poster_2a_5.jpg
JugglingFreak
05-13-2008, 10:46 AM
http://upload.wikimedia.org/wikipedia/commons/6/6e/Stöwer_Titanic.jpg
DisneyMom
05-13-2008, 10:55 AM
LOL!!!!!!!!!!!!!!!!!!!!!!!!!!!:p::p::p:
glendalais
01-05-2009, 10:37 PM
And it's.........wait for it
...wait for it.....
...wait for it.....
2Fer Time!!
MousePlanet: Another year, another Disneyland Resort 2Fer (http://mousepad.mouseplanet.com/blog.php?b=323)
For those of you working Main Entrance/Guest Relations, may whatever higher power you believe in have mercy :eek:.
hobie16
01-06-2009, 07:58 AM
Not to mention that the name is apparently embarrassing for some people to say, so you have to sit through everyone saying "I bought that ticket where you get the 2 days at the one day price thingy" instead of "I bought a 2fer."
They're afraid that you'll put them in a chair and drill and fill a tooth. :D:
GRUMPY PIRATE
01-06-2009, 09:56 AM
They're afraid that you'll put them in a chair and drill and fill a tooth. :D:
Is it Safe???
hehehehehe
hobie16
01-06-2009, 10:24 AM
Is it Safe???
Only if you've got clove oil.
GRUMPY PIRATE
01-06-2009, 05:15 PM
Only if you've got clove oil.
..Just don't have a brother that is a CIA operative!!!!
hehehehehe
GuestJockey
01-06-2009, 05:52 PM
Alright, I quit.
The BIRTHDAY 2FER?!?!?! Come ON!!! The ticket booth lines are 2+ hours long already! Now we have the incredibly difficult-for-guests-to-understand 2Fer and we have COMBINED it with the FOYB offer. That's right, IF you're a SoCal resident and IF it's your birthday, and IF you don't already have paid admission, and IF you registered online in advance, and IF you brought along your government issued ID or birth certificate, we can issue you a BIRTHDAY 2Fer, and your free one-day one-park ticket becomes a free 2Fer.
And if you already bought a 2Fer or a 2 day resident hopper, but it's your birthday and you did all the registering and bringing of IDs? Well then you qualify for the "additional birthday offerings" like the APs get!
Oh yeah, and there's a new military "salute" (read: free 3day hopper) too.
Poor, poor Main Entrance. I am so sorry.
glendalais
01-06-2009, 07:20 PM
Alright, I quit.
The BIRTHDAY 2FER?!?!?! Come ON!!! The ticket booth lines are 2+ hours long already! Now we have the incredibly difficult-for-guests-to-understand 2Fer and we have COMBINED it with the FOYB offer. That's right, IF you're a SoCal resident and IF it's your birthday, and IF you don't already have paid admission, and IF you registered online in advance, and IF you brought along your government issued ID or birth certificate, we can issue you a BIRTHDAY 2Fer, and your free one-day one-park ticket becomes a free 2Fer.
And if you already bought a 2Fer or a 2 day resident hopper, but it's your birthday and you did all the registering and bringing of IDs? Well then you qualify for the "additional birthday offerings" like the APs get!
Oh yeah, and there's a new military "salute" (read: free 3day hopper) too.
Poor, poor Main Entrance. I am so sorry.
I can see the SGTs now...
What do you mean you can't refund my 2Fer!? I want a free one, even though I already bought one!? You're trying to rip me off, I'm calling the police!!
So..............I can get into Disneyland AND California Adventure for free. Sweet!
I'm a Northern Californian (or southern Bajan Californian)!! What do you mean I can't take part in this promotion!!
.....and so many more...
If Vacation Planners demand (and somehow pull off a miracle and get) a, say, yearly 25% pay increase at the next Master Services negotiations, I would not hold it against them in the slightest, lol.
DisneyMom
01-06-2009, 07:23 PM
You're going to kill me, but where can I find out about the military salute you speak of (some of family currently serving)?
Pleeeeeeeeeze;)
GRUMPY PIRATE
01-06-2009, 09:50 PM
You're going to kill me, but where can I find out about the military salute you speak of (some of family currently serving)?
Pleeeeeeeeeze;)
Most bases have a Welfare and Recreation office, sometimes called Special Services, and so forth. They have the latest info from the various parks and attractions. (The base dosn't have to be the same service that your family member is serving in)
http://www.mwr.navy.mil/
http://www.armymwr.com/
there are a couple of web sites to get started!!
turkeyham
01-06-2009, 10:30 PM
Start shaking the magic 8 ball and hopefully the SG go away with the 2fers.:D:
glendalais
01-06-2009, 10:46 PM
You're going to kill me, but where can I find out about the military salute you speak of (some of family currently serving)?
Pleeeeeeeeeze;)
This is from the website of the National Guard.
U.S. National Guard: Disney Parks offers free five-day admission to military personnel in 2009 (http://www.ngb.army.mil/news/archives/2009/01/010609-Disney_Parks.aspx)
The centrepiece of this offer at WDW will be a complimentary 5-day Magic Your Way ticket with the ParkHopper and Water Park Fun & More options.
At the DLR, the mainstay will be a complimentary 3-day ParkHopper Ticket.
Both will offer companion tickets at deep discount, as well as discounts on rooms at the resort hotels.
This is the website published by WDW:
Walt Disney World: Walt Disney World Salutes the Men and Women Who Serve (http://bookwdw.reservations.disney.go.com/ibcwdw/en_US/specialOfferDetails?name=Promo&promotionCode=fy09military&market=fy09military&CMP=VAN-WDWFY09MilitaryOfferVanity)
Polar33
01-06-2009, 11:16 PM
That's right, IF you're a SoCal resident and IF it's your birthday, and IF you don't already have paid admission, and IF you registered online in advance, and IF you brought along your government issued ID or birth certificate
This is starting to sound like an episode of Parking Wars. Come to think of it...Guest Wars would make one heck of a show. Especially when Disney keeps coming up with ideas that are simple for those who care to be educated, but complicated for those who don't.
Ho-say
01-06-2009, 11:18 PM
As someone who used to sell tickets on the resort side (WDW front desk/guest services aka resort concierge), I have nothing but admiration and buckets of sympathy for any CMs who have to sell tkts or deal with ticket issues on a daily basis. I know that the FOYB options were going to complicate things, but my heart goes out to our West Coast Cast dealing with another year of 2fers and now birthday 2fers...
And does anyone else find that Donald 2fer billboard a little creepy? :eek:
DisneyMom
01-06-2009, 11:30 PM
Glendalais and Grumpy and anyone else I missed-
THANKS for info! Relatives will love it!:)
BRWombat
01-07-2009, 06:53 AM
That's right, IF you're a SoCal resident and IF it's your birthday, and IF you don't already have paid admission, and IF you registered online in advance, and IF you brought along your government issued ID or birth certificateThis is starting to sound like an episode of Parking Wars. Come to think of it...Guest Wars would make one heck of a show. ..."Please take this form to the gate; someone will escort you to your car to retrieve the necessary paperwork..." :rolleyes:
Whazzup
01-07-2009, 07:42 AM
This is from the website of the National Guard.
U.S. National Guard: Disney Parks offers free five-day admission to military personnel in 2009 (http://www.ngb.army.mil/news/archives/2009/01/010609-Disney_Parks.aspx)
The centrepiece of this offer at WDW will be a complimentary 5-day Magic Your Way ticket with the ParkHopper and Water Park Fun & More options.
At the DLR, the mainstay will be a complimentary 3-day ParkHopper Ticket.
Both will offer companion tickets at deep discount, as well as discounts on rooms at the resort hotels.
This is the website published by WDW:
Walt Disney World: Walt Disney World Salutes the Men and Women Who Serve (http://bookwdw.reservations.disney.go.com/ibcwdw/en_US/specialOfferDetails?name=Promo&promotionCode=fy09military&market=fy09military&CMP=VAN-WDWFY09MilitaryOfferVanity)
We're going to try and take advantage of this offer when we go to DL with my son and his family in late April. My son's in the National Guard and the question we have is... does he have to be on orders when he purchases the tickets for his family, or when he actually visits the park?
He's going to be on active orders next week but we won't be going to DL until April, so he's wondering if he can get his tickets next week while he's on orders. Anybody know the answer?
GuestJockey
01-07-2009, 08:45 AM
We're going to try and take advantage of this offer when we go to DL with my son and his family in late April. My son's in the National Guard and the question we have is... does he have to be on orders when he purchases the tickets for his family, or when he actually visits the park?
He's going to be on active orders next week but we won't be going to DL until April, so he's wondering if he can get his tickets next week while he's on orders. Anybody know the answer?
He simply has to have a valid military ID. The deal is that while he's on the base he can get a certificate good for one complimentary 3-day hopper, and he can purchase up to 5 more 3-day hoppers at the 1-day hopper price ($94). Then at the ticket booths, he shows his military ID and redeems his certificate for his hoppers!
It's honestly our LEAST convoluted promotion, problem is that repeatedly saying "3 day hoppers" and "1 day hoppers" takes a while and the longer the explanation spiel, the fewer guests pay attention to it.
GRUMPY PIRATE
01-07-2009, 09:38 AM
Glendalais and Grumpy and anyone else I missed-
THANKS for info! Relatives will love it!:)
He simply has to have a valid military ID. The deal is that while he's on the base he can get a certificate good for one complimentary 3-day hopper, and he can purchase up to 5 more 3-day hoppers at the 1-day hopper price ($94). Then at the ticket booths, he shows his military ID and redeems his certificate for his hoppers!
It's honestly our LEAST convoluted promotion, problem is that repeatedly saying "3 day hoppers" and "1 day hoppers" takes a while and the longer the explanation spiel, the fewer guests pay attention to it.
Hey, being a vetren myself, I remember that Disney supported the troops even during my time serving (the 70's) and my first Visit to Disneyland was when I was on active duty.
I think it's great that Companies like Disney go out of their way to give the active duty service men and women a break on the parks.
You're going to kill me, but where can I find out about the military salute you speak of (some of family currently serving)?
Pleeeeeeeeeze;)The WDW deal is a 5-day hopper plus for the serviceman or woman, and $99 5-day hoppers for his family members with him. Sweet! Available only at theme park Guest Services windows officially (but I suspect they're also available at TTC and Downtown Disney). Not available at resorts!
mechurchlady
01-07-2009, 04:53 PM
The WDW deal is a 5-day hopper plus for the serviceman or woman, and $99 5-day hoppers for his family members with him. Sweet! Available only at theme park Guest Services windows officially (but I suspect they're also available at TTC and Downtown Disney). Not available at resorts!
It is for a one day and only one park per day pass not the Park Hopper
Don't forget that it is $25 per Park Hopper® or Water Park Fun & More options, each .
a one-time purchase of up to a maximum of five 5-Day "Disney's Armed Forces Salute Companion" tickets (one theme park per day) for $99 per ticket, plus tax, for family members (including spouse) or friends. Although this ticket for family members and friends does not include either the Park Hopper® or Water Park Fun & More options, this ticket can be upgraded to add either such option, or both, for an additional $25, plus tax, per option. Actual prices may be less. All tickets and options are non-transferable and must be used by December 23, 2009.
Technically that is a correction of Zazu.
In other words the family tickets are:
limit 5 tickets per servicman for family the whole promotion
nontransferable
Tickets must be used by 12-23-2009
Ticket is only good at one park per day
5 days
only Epcot, MK, AK, and the Studios are included.
Mad Maxx
01-11-2009, 11:00 PM
The BIRTHDAY 2FER?!?!?! Come ON!!! The ticket booth lines are 2+ hours long already! Now we have the incredibly difficult-for-guests-to-understand 2Fer and we have COMBINED it with the FOYB offer. That's right, IF you're a SoCal resident and IF it's your birthday, and IF you don't already have paid admission, and IF you registered online in advance, and IF you brought along your government issued ID or birth certificate, we can issue you a BIRTHDAY 2Fer, and your free one-day one-park ticket becomes a free 2Fer.
And remember, when they come back on that second day, they can use it as their down payment on a new AP with Monthly Payments! Shoot me now please. I mean, we haven't even really advertised the monthly payment plan for APs yet and we are already churning them out at a good clip.
Poor, poor Main Entrance. I am so sorry.
Awww, thanks.
Is it June 3rd yet? Is it Dec. 31st yet?
pattimelt
01-17-2009, 05:27 AM
Oh, Gawd, it's back.. with a vengence!!!!!!
Birthday ticket to upgrade to 2fer, 2fer upgrade to ap--WITH PAYMENTS!!
I'm sorry you had to wait in a long line, but we are working as fast as we can, and due to the latest crop of College Program NEWBIES, things are taking a little longer to process.
I had a guest the other day at my window who spoke spanish. I do not speak spanish, and told the guest "I can't speak spanish, but if you speak slowly, I can understand it." Well, if this don't beat all, the guest said "well, you don't have to be rude about it" then I finished their transaction (which was done CORRECTLY, even with them speaking in spanish!)and they walked away in a huff.
There are days when I deal with someone like that and just want to scream at them "I do all this for $9.05 an hour. If you think you can come and do it faster and better than I can, you're more than welcome to come and take my job and sit here and be insulted most of the day."
DisneyMom
01-17-2009, 07:33 AM
Oh, Gawd, it's back.. with a vengence!!!!!!
Birthday ticket to upgrade to 2fer, 2fer upgrade to ap--WITH PAYMENTS!!
I'm sorry you had to wait in a long line, but we are working as fast as we can, and due to the latest crop of College Program NEWBIES, things are taking a little longer to process.
I had a guest the other day at my window who spoke spanish. I do not speak spanish, and told the guest "I can't speak spanish, but if you speak slowly, I can understand it." Well, if this don't beat all, the guest said "well, you don't have to be rude about it" then I finished their transaction (which was done CORRECTLY, even with them speaking in spanish!)and they walked away in a huff.
There are days when I deal with someone like that and just want to scream at them "I do all this for $9.05 an hour. If you think you can come and do it faster and better than I can, you're more than welcome to come and take my job and sit here and be insulted most of the day."
The Guest said, "Well, you don't have to be rude about it" in English?:eek:
Even if they didn't, no one should expect EVERYONE to be fluent in their language. We actually have language line phone at our clinic in case we don't happen to have a translator available.
It is always the aggressive jerks who will pretend they are somehow a victim when they are not:mad:
Alyssa3467
01-17-2009, 03:21 PM
The Guest said, "Well, you don't have to be rude about it" in English?:eek:
Even if they didn't, no one should expect EVERYONE to be fluent in their language.
Agreed. I think it was rather rude of the Guest to assume that she spoke Spanish. I try to keep it to myself, but it irks me a bit when someone walks up to my counter or calls my store (not at Disneyland) and starts speaking Spanish, when I've given no indication that I speak any language besides English.
Makes me wonder what would happen if those people were to travel to other countries where Spanish isn't spoken. Would they *then* bust out one of those traveler's phrase books?
Shorty82
01-17-2009, 06:35 PM
Agreed. I think it was rather rude of the Guest to assume that she spoke Spanish. I try to keep it to myself, but it irks me a bit when someone walks up to my counter or calls my store (not at Disneyland) and starts speaking Spanish, when I've given no indication that I speak any language besides English.
Makes me wonder what would happen if those people were to travel to other countries where Spanish isn't spoken. Would they *then* bust out one of those traveler's phrase books?
I get that too sometimes and it annoys me. I do not have a language flag on my nametag and I know just enough Spanish to say I don't speak it. (Spanish words may be misspelled) "Me no habla Espanol, un momento." "I don't speak Spanish, one moment." I use the "un momento" part when there's a CM handy that speaks Spanish and I then get them to translate.
There's a few individual words I know (por favor, gracias, de nada, a few others) but I only know that phrase and one other: "por favor mantenganse alejado de las puertas." "Please stand clear of the doors." :)
If I don't have a language flag on my name tag please don't assume I speak your language. I want to learn Spanish sometime as it is a handy language to know around here but I haven't yet.
Agreed. I think it was rather rude of the Guest to assume that she spoke Spanish. I try to keep it to myself, but it irks me a bit when someone walks up to my counter or calls my store (not at Disneyland) and starts speaking Spanish, when I've given no indication that I speak any language besides English.I've been known to answer such calls in German. Seems to calm them right down!
Or not. Isn't like I care much at that point.
DisneyMom
01-17-2009, 07:00 PM
Hehe, I don't expect EVERYONE to speak English, so they shouldn't place the same expectation on me to be fluent in THEIR language....Yet, one time there was this crazy lady at our clinic who was quite pissed at me and complaining loudly about me (in Spanish) to our Spanish-Speaking security guard(I had called him) that I SHOULD speak Spanish because I have a Latin heritage. Well, yeah, my Father is bilingual, but my parents divorced when I was little and I didn't see him much after that. Apparently, she wasn't satisfied by just complaining to him, so then she went to my Supervisor to complain about the same thing IN ENGLISH- my Supervisor doesn't speak Spanish either.:rolleyes:
turkeyham
01-17-2009, 09:08 PM
My sister is a LVN and she and I were hanging out in the park the other day. Both me and my sister don't speak spanish. We were in line for BTRR and this SG family kept on pushing us. I turnede around and told the SG to knock it off. The lady says I don't speak English. SG kept it up until I flagged a sweeper down and he contacted the ride operator. That ride operator got on the microphone and gave a speil on pushing others in line. She said it in Spanish too. Of course they continued. I finally pointed at them and said stop. By that time the SG family was being quite a bonehead. I told the ride operator and he stalled them. Security came out and kicked them out of line and out of the park. :mad:
Ms. Matterhorn
01-18-2009, 01:04 AM
My sister is a LVN and she and I were hanging out in the park the other day. Both me and my sister don't speak spanish. We were in line for BTRR and this SG family kept on pushing us. I turnede around and told the SG to knock it off. The lady says I don't speak English. SG kept it up until I flagged a sweeper down and he contacted the ride operator. That ride operator got on the microphone and gave a speil on pushing others in line. She said it in Spanish too. Of course they continued. I finally pointed at them and said stop. By that time the SG family was being quite a bonehead. I told the ride operator and he stalled them. Security came out and kicked them out of line and out of the park. :mad:
Turkeyham, Los Alamitos High has the best Spanish teachers in the state. Too bad you didn't take Spanish from them.
Alyssa3467
01-18-2009, 02:41 AM
If I don't have a language flag on my name tag please don't assume I speak your language. I want to learn Spanish sometime as it is a handy language to know around here but I haven't yet.
I sometimes wear a language flag, and Guests that speak the language in question are often shocked to find that I speak that language. When I point out the language flag, they say they weren't paying attention. :rolleyes:
GuestJockey
01-18-2009, 08:06 AM
I've been known to answer such calls in German. Seems to calm them right down!
Or not. Isn't like I care much at that point.
I do the same thing with French!
Guest: Habla Espanol?
Me: No, je suis desole - Je parle Francais?
Guest: Uhm...(backs away slowly)
ktulu
01-18-2009, 09:04 AM
I do the same thing with French!
Guest: Habla Espanol?
Me: No, je suis desole - Je parle Francais?
Guest: Uhm...(backs away slowly)
Or Japanese!
Guest: Habla Espanol?
Me: Iie, watashi wa Supeingo o hanashimasen.
Or just: Anata wa sugoi baka desu yo!
GRUMPY PIRATE
01-18-2009, 10:06 AM
Or Japanese!
Guest: Habla Espanol?
Me: Iie, watashi wa Supeingo o hanashimasen.
Or just: Anata wa sugoi baka desu yo!
I think you should learn the Klingon phrases!!
heheheheheh
or speak Pirate at 'em?
Arrrrrhhhhh!!!!
RUM?
Alyssa3467
01-18-2009, 11:21 AM
I think you should learn the Klingon phrases!!
heheheheheh
or speak Pirate at 'em?
Arrrrrhhhhh!!!!
RUM?
Klingons do NOT speak Spanish! I should kill you where you stand! :D:
GRUMPY PIRATE
01-18-2009, 12:16 PM
Klingons do NOT speak Spanish! I should kill you where you stand! :D:
No..when the ask you something in Spanish, and you don't speak it. Reply to them in Klingon that you don't speak Spanish.
LittleDollClaudia
01-18-2009, 06:32 PM
I saw the 2fer at Ralph's yesterday. Made me laugh as we sell the 2day park hoppers at my hotel for $132. You can buy that 2fer for $66!
I mean, you gotta be crazy to try to go to 2 parks in one day anyway.
If I was going to buy passes, I would get the 2fer. Spend all day at Disneyland, then go to DCA for a few hours the next day, then have time to relax before going home from my vacation.
Makes sense, doesn't it?
I'm sorry that SGs cannot figure that out and give such hassles.
I know that the reason for the park hopper is that you have more freedom and you could go back and forth, but honestly that's too much stress for me.
mechurchlady
01-18-2009, 06:55 PM
And from what I read you can make the 2fer usable for both parks for $25.
If I could go to WDW once a year I would get an annual premium pass then go back 11 months later. Cheaper and more benefits.
Alyssa3467
01-18-2009, 07:22 PM
No..when the ask you something in Spanish, and you don't speak it. Reply to them in Klingon that you don't speak Spanish.
Oh, no, what I meant was to say that in Klingon, death threat and all... :D:
I'm fluent in JavaScript, but not Klingon, though. I'm kinda nerdy, but not white. ;)
I think you should learn the Klingon phrases!!
hehehehehehOnly if I'm working Tomorrowland.
or speak Pirate at 'em?
Arrrrrhhhhh!!!!Only if I'm working Adventureland.
RUM?Only if I'm working.
felinefan
01-18-2009, 07:49 PM
So does that mean that the only question that you think is hard is do you like Kirk or do you like Picard? Heehee!:D:
turkeyham
01-18-2009, 09:26 PM
How long does this 2fer last for? The park was insanely crowded today. I had a flash back of New Years Eve go through my head. I wanted to cry.:confused:
turkeyham
01-18-2009, 09:29 PM
When I went to Los Alamitos High School, I was mostly in the special education classes. I have had these problems that were caught in 3rd grade. My sisters took French and Spanish too. :)
Lasolimu
01-19-2009, 06:23 AM
Or Japanese!
Guest: Habla Espanol?
Me: Iie, watashi wa Supeingo o hanashimasen.
Or just: Anata wa sugoi baka desu yo!
I have done something similar to my Mom. She was asking me to do something simple and she had to ask the question with the obvious answer, "Do you understand?" I of course had to reply with, "Wakarimasen." My brother started laughing and she was very confused so he translated for her. She wasn't happy, but it was her own fault for asking the question and raising a smart-ass like me. I also told her that I could have responded with, "Eego o hanashimasen." My brother pointed out that I couldn't get away with that one though.
BRWombat
01-19-2009, 08:19 AM
...Yet, one time there was this crazy lady at our clinic who was quite pissed at me and complaining loudly about me (in Spanish) to our Spanish-Speaking security guard(I had called him) that I SHOULD speak Spanish because I have a Latin heritage....Must be a cultural thing. A coworker of mine used to get this all the time -- I mean 3 or 4 times a week. The thing was, she wasn't hispanic. She had dark hair, but she married into the hispanic last name, and yet she constantly had to deal with customers griping at her for not speaking Spanish.
glendalais
01-19-2009, 12:55 PM
I sometimes wear a language flag, and Guests that speak the language in question are often shocked to find that I speak that language. When I point out the language flag, they say they weren't paying attention. :rolleyes:
I have the same problem. Or in my case, people notice the language pin and don't believe that I actually do.
This was an actual exchange I had with a French guest earlier this year (English translation provided):
SG: Vous n'avez pas vraiment parler français.
(You don't really speak French.)
Me: euh...je parle français. Je suis canadien.
(eh...I DO speak French. I'm Canadian.)
SG: Vous mentez! Ils ne parlent pas le français au Canada!
(You're lying! They don't speak French in Canada!)
Me: .....
Mind you, this discussion was held totally in French.
Lasolimu
01-19-2009, 01:09 PM
Mind you, this discussion was held totally in French.
That makes it really obvious that you don't speak French. If you want to make people believe that you speak languages you don't you should never have a conversation in that language, it is a clear indication that you are not being honest about speaking the language.:p:
glendalais
01-19-2009, 01:28 PM
That makes it really obvious that you don't speak French. If you want to make people believe that you speak languages you don't you should never have a conversation in that language, it is a clear indication that you are not being honest about speaking the language.:p:
Eh.....I do speak French...
I'm confused :confused:. My brain is working too hard for a holiday :p:.
hobie16
01-19-2009, 02:13 PM
I have the same problem. Or in my case, people notice the language pin and don't believe that I actually do.
This was an actual exchange I had with a French guest earlier this year (English translation provided):
SG: Vous n'avez pas vraiment parler français.
(You don't really speak French.)
Me: euh...je parle français. Je suis canadien.
(eh...I DO speak French. I'm Canadian.)
SG: Vous mentez! Ils ne parlent pas le français au Canada!
(You're lying! They don't speak French in Canada!)
Me: .....
Mind you, this discussion was held totally in French.
Ne me confuser avec des verites!
(Don't confuse me with the facts.)
BRWombat
01-19-2009, 02:26 PM
Omelette du fromage!
Lasolimu
01-19-2009, 02:31 PM
Eh.....I do speak French...
You seem to be putting too much thought into my statement to see the sarcasm. Why should speaking French be an indication that you speak French?
glendalais
01-19-2009, 02:35 PM
You seem to be putting too much thought into my statement to see the sarcasm. Why should speaking French be an indication that you speak French?
Ah...I get it.
Again, it's a holiday, and I'm still half-asleep (at the godly hour of 2 in the afternoon), lol.
*slinks back to bed*
GRUMPY PIRATE
01-19-2009, 02:38 PM
Omelette du fromage!
Help him...help him...he spoke French!!!!!
Lasolimu
01-19-2009, 03:04 PM
Ah...I get it.
Again, it's a holiday, and I'm still half-asleep (at the godly hour of 2 in the afternoon), lol.
I wish I could sleep in today, I still had to work, I don't get today off because I am in Utah and the company only gives today off to employees outside Utah, probably because we get July 24th off and no one else does.
Help him...help him...he spoke French!!!!!
It is already too late for him, we must save ourselves.
hobie16
01-19-2009, 04:07 PM
Omelette du fromage!
Bonjer Madamazoolie! Parlay humma humma?
Ms. Matterhorn
01-19-2009, 05:52 PM
I have the same problem. Or in my case, people notice the language pin and don't believe that I actually do.
This was an actual exchange I had with a French guest earlier this year (English translation provided):
SG: Vous n'avez pas vraiment parler français.
(You don't really speak French.)
Me: euh...je parle français. Je suis canadien.
(eh...I DO speak French. I'm Canadian.)
SG: Vous mentez! Ils ne parlent pas le français au Canada!
(You're lying! They don't speak French in Canada!)
Me: .....
Mind you, this discussion was held totally in French.
That's why we call 'em SGs!
Cranbiz
01-19-2009, 09:29 PM
Bonjer Madamazoolie! Parlay humma humma?
ROTFL (What, no smilies)
mechurchlady
01-19-2009, 09:37 PM
Me: euh...je parle français. Je suis canadien.
(eh...I DO speak French. I'm Canadian.)
SG: Vous mentez! Ils ne parlent pas le français au Canada!
(You're lying! They don't speak French in Canada!)
Me: .....
Mind you, this discussion was held totally in French.
QUEBEC, omg, so they finally became their own country. I know they demand everything in french for sweepstakes. Why didn't anyone tell me that Quebec became a country, I am so out of the loop on geography. sigh.
BRWombat
01-20-2009, 07:35 AM
ROTFL (What, no smilies)It's there -- :hysteria:
Never underestimate our Smiliemeister! :zazu:
mechurchlady
02-06-2009, 02:57 PM
on the side I was at was two lines that split into 2 more lines and some people were SGs. I was setting in the wheelchair and boy idjuts. I moved up to get in the left line. People would not follow me. Same on the other side. They were dead set on following the line instead of splitting the line. I looked at both and saw all them strollers. I knew the left line was quicker because strollers take up lots of room and the kiddies are free, lol. I do not remember ever seeing that many people in line at the tickets booth on a weekday in the off off season and at 11 am. A good 15 minute wait at least but I think it was half an hour, long long lines.
Stupid Guest
03-31-2010, 01:58 PM
Okay, questions from a Stupid Guest.
I have a 2Fer.
My first use was more than 30 days ago.
Does the ticket scanner reveal that ugly fact? Will it "bong" on me?
I'm asking because the back of the ticket has no printed expiration date. :confused:
What IS printed on the back is "first use must occur by 4/12/2010. That could be construed to mean that it expires 30 days from 4/12, or is the date of my actual first use revealed by the bar code scanner?
(Ducking slings and arrows)
Thank you.
Cheshire Figment
04-02-2010, 06:49 PM
I'm not sure about at DL, but at WDW the Ticketing Computer tracks use of all tickets. Based on the normal expiration of tickets 14 days after date of first use, if a person attempts to use the ticket in the turnstile more than 14 days from first use, even if their are still entitlements on it, (a) the turnstile will not unlock, and (b) on the greeter side of the turnstile it will indicate that the ticket has expired.
And then the person will come to us at a ticket window or Guest Relations and we will politely tell them the facts of life and offer to sell them a new ticket so they can get into the park.
So I would expect that if you try to use it more than 30 days after first use the same will happen.
GuestJockey
04-08-2010, 08:17 AM
Sorry to be the bearer o bad news, but it will definitely "BONG" you. Not a stupid question - it never hurts to ask! But yeah, the barcode scanner will tell us everything from the date of use to the minute and second, even what specific turnstile you came through. Unfortunately, if your tickets are past 30 days, they're not gonna be worth anything anymore.
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