stupidity is not bound to theme parks

[crystal_crtr]

These are my best Stupid Customer Tricks:

While working tech support for a cell phone company:

SG-I can't make any calls from my phone. I used to be able to but now I can't.
ME-Is the phone fully charged?
SG-yes
ME-is the phone turned on?
SG-Yes
ME- can you power the phone off and then back on?
SG-yes but I will have to hang up with you.
ME-Why?
SG-Because I'm on the phone
ME- :banghead:


SG-The screen on my phone is blank and I can't see anything on it
ME-Is the phone turned on?
SG-Yes
ME-try pressing a button any button
SG-Oh there it goes
ME- :banghead:


SG-I just bought this phone today and I can't make any calls or do anything with the phone
ME-is the phone fully charged?
SG-yes I charged it for a couple of hours
ME-try to power the phone off and then back on
SG-How do I do that?
ME-push and hold down the red button
SG-Ohh!! It just came on......Now it's working
ME- :banghead:

[hobie16]

That's why you get paid the BIG bucks. :D:

[Main Streeter]

I think Crystal works for Verizon & I've spoken with her. :o: Sorry Crystal. ;)

[ktulu]

It is everywhere. Example (this happens all the time):

Person: "Your IP is attacking me with ICMP type 3!!!"

Me: "Yes, that is a router, it is only doing it's job, you probably want to block ICMP type 0 and 8, the other stuff is usually good traffic."

Person: "Are you sure???"

Me: "Yes."

Person: "We'll try it."

later...

Person: "You can close your ticket, we're no longer getting the ICMP type 3."

Me: "Allowing ICMP type 3 through?"

Person: "Yes, we also found $host was trying to reach $IP which is not reachable."

Me: "Yeah, that's what our router was trying to tell you..."

We call them GWF, Goober with Firewall.

[crystal_crtr]

:hysteria: laughing at the BIG bucks comment.

I worked for T-Mobile actually but for some reason I talked to Cingular customers, Sprint dealers, and verizon customer service reps.

SG-"What do you mean you can't find my account. I've been a Cingular customer for over a year now?"
ME-Uh this is T-Mobile customer care.

I would think that the "Thank you for calling T-Mobile" greeting would have been a big tip off.

[bpgstudios]

A friend of mine that works at subway has people come in all the time.

Sandwich Artist: six inch or footlong?
Stupid Customer: What's the difference?
SA: about 6 inches...
SC: oh.
SA: :banghead:

I was stuck behind a family of 12 first timers to a subway. Longest wait for a sandwich ever :mad:

[Main Streeter]

Sandwich ArtistI get this term but have never heard it used. Made me :D:. Can't say SGT site isn't educational. ;)

[hobie16]

Give 'em a cool title and pay minimum wage.

Assistant Manager = no overtime pay.

[BRWombat]

...

We call them GWF, Goober with Firewall.I'm still a big fan of PEBCAK (Problem Exists Between Chair And Keyboard). :D:

[ktulu]

I'm still a big fan of PEBCAK (Problem Exists Between Chair And Keyboard). :D:

Loose nut behind the keyboard and the ever popular, ID-10-T

[Zazu]

I'm still a big fan of PEBCAK (Problem Exists Between Chair And Keyboard). :D:My favorite is PICNIC: (Problem In Chair, Not In Computer).

The best part of PICNIC is that you can use it in front of the SG -- "Wow," said with a sad shake of the head, "This problem looks like a real PICNIC." -- and get the SG to agree with you!

[Big Wallaby]

"Wow," said with a sad shake of the head, "This problem looks like a real PICNIC." -- and get the SG to agree with you!I WILL be trying that one out.

By the way, how was the cruise?

[Zazu]

By the way, how was the cruise?What do you mean "was"? I'm still aboard. Day 15 and still enjoying things. Four friends joined us today for the last 11 days and we've got one jolly table for dinner!

I've also been introducing select members of the crew to SGT's existence. I hope some drop in, say hi, and tell about floating SGTs.

[mechurchlady]

Thank you for spending all that money to visit the site and post your witty comments.

[Big Wallaby]

Okay, okay, well, when you arrive back here, I expect a full trip report. And if you can get members of the crew signed on, that'll add a whole new dimension to SGT that we haven't seen before.

Pass on that we REALLY want to hear their stories!

[Cranbiz]

My favorite is PICNIC: (Problem In Chair, Not In Computer).

The best part of PICNIC is that you can use it in front of the SG -- "Wow," said with a sad shake of the head, "This problem looks like a real PICNIC." -- and get the SG to agree with you!


Let us not forget the IO error (inept operator)

[Zazu]

Okay, okay, well, when you arrive back here, I expect a full trip report.You can wait until then if you want to, but I'm already posting daily reports to the PassPorter web site. Go to this link (http://www.passporterboards.com/forums/sharing-your-adventure-disney-cruise-reports/127931-25-days-disney-magic-europe.html) to read them. Free registration may be required.

{Disclaimer: I work for PassPorter as a technical editor, but I do not receive any pay or consideration based on web site hits or registrations.}

[ktulu]

You can wait until then if you want to, but I'm already posting daily reports to the PassPorter web site. Go to this link (http://www.passporterboards.com/forums/sharing-your-adventure-disney-cruise-reports/127931-25-days-disney-magic-europe.html) to read them. Free registration may be required.

{Disclaimer: I work for PassPorter as a technical editor, but I do not receive any pay or consideration based on web site hits or registrations.}

Good job so far! Of course it's useless without pictures :)

[mechurchlady]

I find Zazu's reporting very informative. I did not know he was older than myself. I do wonder what SWMBO means, me and acronyms, lol. It is informative and well written. I know or can look up pictures but I want to know the facts about a trip more than the pictures.

Excellent report Zazu and thank you very much.

I do know what a Nudibranch is. I took Zoology in my first semester of college and the teacher was a marine biologist. Some people eat sea cucumbers which are not much fun to hold. I try to avoid them sea slugs.

[BRWombat]

I find Zazu's reporting very informative. I did not know he was older than myself. ...There's a lovely picture of our Zazu in the front of every PassPorter guide if you're curious. Of course, it's only, what -- 1/2" x 1/2"? so you'll have to take it to Kinko's and get it enlarged if you want to frame it and hang it on your wall. :D:

[Main Streeter]

so you'll have to take it to Kinko's and get it enlarged if you want to frame it and hang it on your wall. :D:BR, I just bet she will do this. :D: :rolleyes: You are so funny! ;)

[poorman]

I find Zazu's reporting very informative. I did not know he was older than myself. I do wonder what SWMBO means, me and acronyms, lol. It is informative and well written. I know or can look up pictures but I want to know the facts about a trip more than the pictures.

Excellent report Zazu and thank you very much.

I do know what a Nudibranch is. I took Zoology in my first semester of college and the teacher was a marine biologist. Some people eat sea cucumbers which are not much fun to hold. I try to avoid them sea slugs.



'She Who Must Be Obeyed'

[IRSmart1]

"Is level 5 of the parking structure on the 3rd floor or the 5th floor?"

JAFO - Just Another "Fabulous" Operator

[Zazu]

There's a lovely picture of our Zazu in the front of every PassPorter guide if you're curious. Of course, it's only, what -- 1/2" x 1/2"? so you'll have to take it to Kinko's and get it enlarged if you want to frame it and hang it on your wall. :D:Anyone wishing a larger image of me is invited to direct their web browser to
this link (http://aotw.figzu.com/img/izlive.jpg).

[mechurchlady]

I think I found Zazu at RADP. There was this handsome older man with Zazu's first name. Very distinguished. I hope it is that picture and not my other thought of what Zazu looks like.