Help me make sense out of the rediculus

[Driver_dylan]

:mad: What is wrong with people? I work on the monorails now, and a few nights ago I was working at the MK Express side during what we laughingly refer to as the Pre-exit. This is when half the park leaves right after the first Spectro parade, before the Fireworks.
:twisted: Anyway, there are several wheelchairs waiting to board the next train when a group of teens and their parents com up behind them. The train pulls into the station and as I pull out the ramp so that the chairs can be loaded, but in order to do that the chairs had to move aside. As the doors open opened, and before I could drop the ramp, the group of teens pushed the other group aside and boarded, filling the car.
:blowup: Then, here's the kicker. when I told them that they had to leave the car and make room for the chairs, the Adult told me to F--k off and find another car. Then, when I threatoned to call security, the guy told me that if I did he and his brother wold kick my ass before that could get there. Now I am no weakling by any streach of the imagination, But I don't feel like loosing my job, so I waved the train clear then radioed the driver to hold for security at base. That was where I started to wonder. Is the world getting ruder, or is it just guests at Disney.

[CelebrationNM]

Unbelievable story, Dylan. First of all, I think you did the right thing to let it pass..you're better than me. Secondly, it’s the entire world. A colleague of mine observed that if we wanted to expel a student from school, we needed all but the Secret Service as backup, because many parents have a prejudice in favor of their child, regardless of what they did, even if it was, for example, a 2nd offence drug possession/distribution. Once someone has paid to attend a school or enter a theme park, they figure can do whatever they want.

When I think about it, being part of an experience such as Disney World used to be a sort of rare privilege. Now that we’re in the "experience economy", the experience itself is just another level of economic offering with which people feel they can do whatever they want, just as they would with something else they paid for. It's a theory to explain the behavior, at least.
Nick

[hobie16]

A coach in one of the local junior highs saw a large kid punching smaller kids. The coach told him to stop it and after a little back and forth the kid punched the coach. The coach later said he'd take one for the school and did. The kid threw a second punch and the coach kicked his ass.

The school district freaked out and "retired" the coach. The coach went public and after the principal and district superintendent were thoroughly trashed in the press and by the majority of the parents, the coach was magically "unretired."

[darph nader]

You definitely did the right thing.One of the guide lines in our security hand-book is "Don't be a hero.There's safety in numbers".
Give Security a GOOD description,and let them handle it. I know it sounds 'chicken-shit, but unless you know damn well you could kick their ass (and get busted for assault).oh well.
Sad to say,the world is becoming full of MF MFs. :(

[Big Wallaby]

I think it was brilliant on the SG's parts to say something like that. I mean, of course you can't just close the doors like that, THEN call security. Eh, whatever. I think you handled that quite well.

[darph nader]

hobie,what happened to Mr Personality? :confused: (the 'wonderful' :rolleyes: kid that is)?

[Main Streeter]

Driver_ dylan, our world is becoming much ruder, more selfish, horribly "Me" centered, & totally impatient - as you experienced. You mentally took charge of your CM position & handled this incident in the best way possible. As darph stated well; "Don't be a hero." There are so many heros at Disney - who have been written up or termed. Your call was the most intelligent. :trophy: :hi5:

[mechurchlady]

You did the right thing by clearing the station. By doing so you gave security plenty of time to be there to whisk the bad guests away and kept peace at your station. It gave the bad guests time to cool down and maybe not be so aggressive with security. Your actions saved a lot of guests from having to hear cussing and fighting beyond the intial reaction.

I do not know if people are ruder today but do know that there always will be bullies who believe they can intimidate others into doing what they want. I would have love to have seen their faces when security escorted them out of the park especially after they thought they had won.

[Marilou]

Dang...wish there could be a jacka$$ detector that people had to pass thru to be allowed in. Sorry U had to subjected to that kind of abuse, but I applaud your self discipline in not knocking that jerk's block off!!

I'm also curious to hear what (sigh) if anything happened with security on this. How is security BTW when it comes to something like this? Are they able to respond quickly enough to be there when SG tries to bolt?

96 more days till I come to your stomping grounds, and i promise to be good and stop taking my stupid pills at least a week before!

[ktulu]

I'd have had your back :)

Actually, when we visit, if I do hear anyone threaten a CM, I'll let the CM (and the perp) know loud and clear that they have a witness who will back them 100% in dealing with security and law enforcement. Hopefully I won't have to, but with the way the world is going who knows...

[BRWombat]

I'm also curious to hear what (sigh) if anything happened with security on this. How is security BTW when it comes to something like this? Are they able to respond quickly enough to be there when SG tries to bolt?...I was wondering the same thing. Anyway, good job Dylan. And if there's any justice this side of heaven, those adults will soon find themselves permanently on wheels, battling self-centered sleazebags.

[bpgstudios]

Being a smaller person, I know I become intimidated easily. Great job and great call, Dylan! I hate when a guest is able to intimidate me, and I am not in a position where I can call someone. Luckily, karma usually kicks them in the ass!
Cant remember if I told this story or not, but I was at Pan Merge with a line out to carrousel. A guy comes up, no FP- claims they gave it to the 'girl outside' (I know for a fact its a guy, and he knows better than to take someones FP). I tell him he needs a FP to come in this way. He insists that 'she' took it at the front. I tell him "Well, if thats the case, go on back to 'her' and get it, and tell her that if 'she' did take it, to take your party through the exit. He refuses and gets all beligerent, yess at me, and pulls out a (Mexican?) police badge. I tell him "OK, what are you going to do with that, that is not a fastpass." Eventually, I just kind of give up since he is becoming more rude and loud, and I have to keep the line moving. While his party is on the ride, we go 101 for about 20 minutes! :twisted:

[StupidGuestPrick]

Then, when I threatoned to call security, the guy told me that if I did he and his brother wold kick my ass before that could get there. Now I am no weakling by any streach of the imagination, But I don't feel like loosing my job, so I waved the train clear then radioed the driver to hold for security at base. That was where I started to wonder. Is the world getting ruder, or is it just guests at Disney.

You should have called the police. The idiot should have been arrested for terroristic threatening.

[hobie16]

hobie,what happened to Mr Personality? :confused: (the 'wonderful' :rolleyes: kid that is)?
Expelled. There is a god.

[Driver_dylan]

Expelled. There is a god.

Update:

Apparently the Group got worse with security at TTC and was latter detained by Local Law Enforcement. I will Continue to update you all as I have friends in security.

:bow: To answer other questions. Security is usually pretty responcive on the Monorails, and the few times It has come to it, the will usually get there in short order. Much praise and respect to WDW Security for that.

[leftcoaster]

And it's not just SG's at WDW or DL. It's not just a high school kid who punches a coach. It's at all levels.

Remember a few years ago when the professional basketball player, Latrell Spreewell (sp?) choked his coach ? Wow, he was suspended for a few games. Was there any criminal charges ? Nope. Did he offer an apology to the coach? Not to my knowledge. Although he was eventually traded, today he continues to play basketball.

What should have happened is that he should have been banned from the NBA, and he should have spent some time in jail for criminal assault!

People see that on the news, and then find out that nothing serious happened to the player, so they think it's okay to become belligerent to others, because nothing serious will happen to them.

And this increased violence has not come from video games, or TV, or the movies. It has come from a society that seems to "up" its tolerance for bad behavior by adults and kids alike. And a product of that attitude is that no one is responsible for themselves or their own actions. It's now the other guy's fault.

Spill hot coffee on yourself? Sue.
A character "slapped" your kid? Sue.
You son, with a weak heart, dies on a ride? Sue.

We need tort reform in this country! That would be a start.

[dizneeluvr]

it's just awful how these low life,trashy people act. they just show how ignorant and stupid they are by acting this way. people like that are a waste of space. the only bad thing about someone getting their karma is that we aren't around to witness it.
you handled the situation well Dylan.

[joanna71985]

Update:

Apparently the Group got worse with security at TTC and was latter detained by Local Law Enforcement. I will Continue to update you all as I have friends in security.

:bow: To answer other questions. Security is usually pretty responcive on the Monorails, and the few times It has come to it, the will usually get there in short order. Much praise and respect to WDW Security for that.

Wow. That is horrible. I can't believe guests would act that way. What is the world coming to? :rolleyes:

[dudspizza]

Here is a good one for you all. A teacher friend of mine just returned from China where she chaperoned a H.S. band trip. Once particular genius was obnoxious and beligerant to everyone.... they warned him once... the second time he broke the rules (caught smoking at the Great Wall of China!) HE WAS SENT HOME at his parents expense. We are talking thousands of dollars for last minute airfare, transportation, and more. It was all in the agreement the parents signed. She said the kid was cocky until he left...... I would have loved to be a little bird on that wall when he got home... though, with that attitude nothing probably happened... in my house the kid would have gotten a whooooooopin!

Take care and way to handle a tough situation, Dylan!

Duds

[darph nader]

Well,I'm sure dudspizza,that if his parents could afford to send him to China, they could afford to ship his butt back. (I don't know for sure,just pure speculation on my part) :( .Of course he had to learn it from someone. :mad:

[SueOKW]

wow. as a wheelchair family, i promise you we would have supported your actions 100%. there's no way we would want you to take one on the chin, gut, whatever for us.

How can anything be that important? I know one can lose one's temper when one is tired, but this is ridiculous.

I'm sorry those people ruined your day - but congrats on getting them totally busted!!

As for us? Today - MGM 50s' Prime Time for lunch in about an hour - then Lights, Motors, Action around 5 or 6 or something. It will be there I remember the great story about the Make A Wish Family. If any stroller folks try to zap us there, I'll innocently trip someone... :p:

We had a great time at AK yesterday. A fantastic CM helped us at Lion King and got us in at the last minute. Wow, what a show - Kevin loved it.

ALSO - for the first time EVER Kevin rode Expedition Everest. He loved it. LOVED IT!!!!!

I love WDW.

[Zazu]

Wow. That is horrible. I can't believe guests would act that way.Okay, let me get this straight. You work at the Magic Kingdom -- with guests -- and you can still say this? What are you, new or something?!? :rolleyes:

And if you have a 1-year pin and can still ask that question, can you connect me with your drug supplier? Looks like it's good stuff! ;)

[joanna71985]

Okay, let me get this straight. You work at the Magic Kingdom -- with guests -- and you can still say this? What are you, new or something?!? :rolleyes:

And if you have a 1-year pin and can still ask that question, can you connect me with your drug supplier? Looks like it's good stuff! ;)

Nah Zazu. The sad part is I can believe it. :rolleyes: But I try to hope that humanity will prove me wrong sometimes. I guess not.

[mechurchlady]

Even I as a guest for over 45 years to carnivals, amusement parks, zoos, and other public area can stand here and not believe people would act that way. I know that it does happen but still cannot believe it happens. I know that those people will do the same rude things in the grocery store, bank, airport or restaurant but cannot believe that people would act that way. It is a form of denial of something hideous that exist but we do not want to exist.

[dhcalva]

Here is a good one for you all. A teacher friend of mine just returned from China where she chaperoned a H.S. band trip. Once particular genius was obnoxious and beligerant to everyone.... they warned him once... the second time he broke the rules (caught smoking at the Great Wall of China!) HE WAS SENT HOME at his parents expense. We are talking thousands of dollars for last minute airfare, transportation, and more. It was all in the agreement the parents signed. She said the kid was cocky until he left...... I would have loved to be a little bird on that wall when he got home... though, with that attitude nothing probably happened... in my house the kid would have gotten a whooooooopin!

Take care and way to handle a tough situation, Dylan!

DudsIf it had been my kid I'd have said 'Throw him in a Chinese jail till you come back, I'm not paying for it.' That'd teach him a lesson.

[Girz71]

Man!! As a guest, I believe it -- and would have stood with you as well! Last summer at the Carousel, a guest (a father) started something with the CM. The poor CM ... my DH was waiting at the exit with my kids, which is where a lot of the altercation took place. That father got right up in the CM's face. My dh really thought he was going to attack the cm (a young guy). The CM stayed firm, yet amazingly calm, stating what rule the father was trying to break, and that it was for guest safety. He didn't back down, but didn't lose his cool, either. Completely professional, great because of all the small children around! My dh stood right with him. Another CM came around, and called security. The father bolted. When security came, the CM spoke with them, and so did my dh. Then dh asked to talk to the CM's manager. He told the manager how the CM handled the situation maturely, professionally, and admirably.

The things poor CMs have to put up with sometimes! I just hope you all don't let it truly sour you. You are a huge part of the magic, to us and to our children...many of us truly do appreciate!

Beth

[Rockies1977]

When some CMs are under pressure, there are times when they are forced to gather enough inner strength to save themselves and others (especially children) from SGs that could bring harm in any way. This particular CM must be commended for his actions. With the general outside world (especially outside the WDW) getting more rough every day, he seems to be ready to take on what may come in his future so far.

[IndyandMarion]

It's the guests becoming rude more and more often. . .

When security is calling on the Gangsters of GMR to enstill some sort of order by just appearing. . . Yeah, it's the guests.

*Not really, but here's hoping with Grad Nights coming.

Rude? Wait until GNs come around. . .