Stupid Credit Card Trick

[Coastercameron]

The stupid guests keep coming, so I'm going to keep posting here.

I was selling tickets today (keep in mind my park is pay-per-ride or unlimited wristband).

I had a guest come up and begin to comment on our automated ticket machines not working. This is VERY common, and usually very casual, and my excuse for the problem seemed accepted to this guest.

She bought her ticket, and handed me her credit card. We take credit cards very seriously at my park (any person who has ever had a card stolen could appreciate it) as a rule, we hold onto the card during the transaction to compare the signature on the card reciept to that on the card.

I swiped her card and placed it in my keyboard as usual to wait for it to process.
This is where mundane guest turns into random spaz guest of the year!
She asks me "Can I have my credit card back?"
I politely respond "Sorry maam, I have to hold onto the card while it processes to compare your signature"
Her responce: "Jesus christ!!! All this for 20 points!!! DO YOU WANT MY FINGERPRINT TOO!?!?!"
I counter this by "No ma'am, I think this way will work just fine!" (Smiling and in my happiest tone of course)

She takes to mumbling and complaining until the reciept prints.
I say to her "Ok maam, may I have you sign on the X please?"

She takes it and randomly scribbles on the reciept. These scribbling of course do not match the signature on the back of the card, so I am required by the parks (and I beleive Visa's) policies to attempt to verify her identity (ususally an ID works!)

I say to her "Maam, I'm going to see your ID please, because your signature does not match."

She frantically digs through her purse and whips out her US Passport (cant use the foriegn excuse) and shoves it in my face "There! is this good enough!?"

I compair the names and tell her "Great! Yes it is! Here is your card and your reciept, and here is your ticket! Have a GREAT day!" (big grin)

She stormed off, never to be scene again. But she will live forever in my memory as "Spaz Fingerprint Girl" All my coworkers and even my manager got a kick out of how I handled her.
It is VERY unusual for someone to get upset about that, I think she may have possibly been drunk. But if I was suspicious of her card to begin with (I wasn't until she flipped) then acting outrageous to the cashier isn't going to make it look any more ligit. I wasn't asking her to do anything, except wait for the computer!

[Anna]

My son worked in merchandising in Universal. One day, he was checking a man out. The man was the only other person near the register. My son hands him the CC receipt to sign. While he signs, my son bagged his merchandise. After signing, the man said angrily "You didn't watch me sign the receipt. Anyone could have signed it." My son looks around and sees that absolutely no one else is near the register so it was impossible for someone to rush over, sign the receipt, and mysteriously disappear.

My son decides to placate the guest and have some fun for himself, so he gets out a blank sheet of paper and has the man sign his name while my son watches. Then my son pretends to compare that signature with the one the man had just signed on the receipt. He says "Sorry, that doesn't look the same. Can you sign again?" He signs again and once again my son says "No, doesn't look the same as the receipt. " He makes the man sign the sheet a total of 7 times before finally giving the OK. The man never realizes that he is being played even though the other cashier is cracking up.

[hobie16]

He makes the man sign the sheet a total of 7 times before finally giving the OK.

!!!YES!!!!

[PattyA]

Customers don't get it.

At least you check it...most grocery stores don't even look or even handle the card.

Anyone can use your debit card and rob you blind.

[darph nader]

Anna, this is tooo f-in funny. Years ago I was at a gas station buying a paper,the guy in front of me had his credit-card confiscated. He starts screaming " Give me back 'my' credit-card the cashier told him "NO". I want 'my f-in card back". The cashier told him," The card 'belongs' to (place gas company here)".customer " Bull shit"
clerk " If you like,sir we can ask this gentelman who just pulled in".
It was a police officer. Granted,the cop do squat,but the customer freaked and left in a hurry,sans gas. :eek:

[Coastercameron]

Exactly!!!

We try our best to follow the guidelines that Visa (and the other CC companies) set out in order to best protect ourselves, and more importantly the guests. It might be an inconvienence to have to show ID or *GASP* let me hang onto your credit card for 15 seconds while you sign, but it could potentially save you from a very messy, and damaging experience with credit card fraud.

Today I had a guest who was SHOCKED that she had to show ID for her *PLATINUM* credit card. I informed her that they all got stolen just the same. (I wasn't up for playing games today). She assured me that since it was PLATINUM "it has insurance to protect you and the stealee from liability"

That's right folk, the "stealee" is protected from liabilitiy. :rolleyes:

Luckily for every 1 person who acts like that, we get 2 or 3 who say thank you for checking when asked for ID. That always makes my day a little nicer! :)

[darph nader]

btw,on my cc i wrote "ask 4 id" with my initials on it. (my credit unions idea).
of course for id I always show them pictures of my grand-kids. :rolleyes: (Never works though) :(

[hobie16]

Kind of off topic but my wife always does the banking. On the very few occasions I go in they always want two forms of ID from me. I went in once with my daughter who was five at the time. When I got to the counter the teller said, "Hi Molly, is this your dad?" I didn't have to show any ID.

[Rob562]

Oooh! You just reminded me of a Stupid CM Trick from my last trip to WDW! :)

For the trip I got one of those pre-paid debit cards from Visa. I'd done it once before, and back then it had my full name on it. This trip I discovered that if I actually went to my local mall's customer service desk rather than order it online, it's only a $1.50 fee (opposed to $5-6). But they give you a pre-made card, and the name on the card was punched into the card as "Simon Mall Customer".

Used it at the Riverside Food Court, and the CM compared my signature to the one on the back (which matched) but then noticed that my signed last name didn't match the cards' name. She wanted to keep the card because the signature wasn't "Mr. Customer"... :D:

Took me about 2 minutes of explaining the idea behind a pre-paid debit card to her before she understood... :rolleyes:

-Rob "Why yes, my middle name *is* Mall!"

[leftcoaster]

btw,on my cc i wrote "ask 4 id" with my initials on it. (my credit unions idea).
of course for id I always show them pictures of my grand-kids. :rolleyes: (Never works though) :(

I write PHOTO ID where the signature block is. I've been doing that for years, but I can count on one hand how many cashiers actually take the time to look on the back of the card and ask me for photo id. :( But I'll bet it's partially because of the idiots that we are talking about that make some cashiers "afraid" to ask for id, and lack of following procedures and educating the public to protect people from credit card fraud.

The scary part is that many cc companies are starting to use fingerprint technology, etc to thwart id theft. I wonder how much grief from SG's that will cause cashiers.

[darph nader]

Well a finger/thumb print would be easier than a blood sample or :eek: a dna sample(could you give me 5 min and a little privacy). :rolleyes:

[drcorey]

Oooh! You just reminded me of a Stupid CM Trick from my last trip to WDW! :)

For the trip I got one of those pre-paid debit cards from Visa. I'd done it once before, and back then it had my full name on it. This trip I discovered that if I actually went to my local mall's customer service desk rather than order it online, it's only a $1.50 fee (opposed to $5-6). But they give you a pre-made card, and the name on the card was punched into the card as "Simon Mall Customer".

Used it at the Riverside Food Court, and the CM compared my signature to the one on the back (which matched) but then noticed that my signed last name didn't match the cards' name. She wanted to keep the card because the signature wasn't "Mr. Customer"... :D:

Took me about 2 minutes of explaining the idea behind a pre-paid debit card to her before she understood... :rolleyes:

-Rob "Why yes, my middle name *is* Mall!"

I had that fun with a Visa Gift Card.
on the card it just say, Gift Card.
one sales person asked me why I didn't sign the back,
I said, why sign? it says gift card, I said, Hi, I am Gift Card,
but my friends call me, Gift. they just looked at me wierd.

[Belgarion42]

btw,on my cc i wrote "ask 4 id" with my initials on it. (my credit unions idea).

of course for id I always show them pictures of my grand-kids. :rolleyes: (Never works though) :(Interesting little tidbits (there's much more in each place, these are just excerpts):

From Netscape Money (http://www.netscape.com/viewstory/2006/09/17/why-signing-your-name-on-the-back-of-credit-card-is-not-enough-to-protect-you/?url=http%3A%2F%2Ffreestuffpage.com%2Fforums%2Fshowthre ad.php%3Fp%3D18384&frame=true) ...
But wait, look at the back of your credit card, and you will see a statement, “not valid unless signed.” If you do not sign it, then your credit card is deemed invalid by the merchants and your card issuer. Moreover, a blank signature panel would allow a thief to sign their signature and still charge to your account.From page 24 of "The Card Acceptance and Chargeback Management Guide for Visa Merchants"
Some customers write “See ID” or “Ask for ID” in the signature panel, thinking that this is a deterrent against fraud or forgery; that is, if their signature is not on the card, a fraudster will not be able to forge it. In reality, criminals don’t take the time to practice signatures: they use cards as quickly as possible after a theft and prior to the accounts being blocked. They are actually counting on you not to look at the back of the card and compare signatures—they may even have access to counterfeit identification with a signature in their own handwriting. “See ID” or “Ask for ID” is not a valid substitute for a signature. The customer must sign the card in your presence, as stated above.And from MasterCard's website (http://www.mastercard.com/us/merchant/security/what_can_do/getting_started.html)
Compare signatures. The back of the card must be signed, and the signature should reasonably compare to the cardholder signature on the sales receipt. Check to be sure that it has not been taped over, mutilated, erased or altered in any suspicious manner. The word "Void" on the signature panel indicates that the signature panel has been tampered with.(emphasis mine)

I also found several bank and credit union websites that say the card must be signed. Maybe "See ID" in place of your signature used to be a good plan, but no longer. So, take all this for whatever you think it's worth.

[Coastercameron]

I personally sign my name, and write SEE ID after it on my cards. This seems to be the best of both words, and acceptable to Visa.

I laughed at the Gift Card stories, Occasionally, if I get a "gift" type card that I'm not familiar with, I do as I usually do, and look at the back and notice no signature and ask for ID before even turning the card over. The guest is normally like "uhh" and then as I look and see a gift card type "name" on the card, i tell them that I of course dont need to see the ID.

Last week, I got one of our Simon gift cards with "see ID" written on the back. I tell the guest "well, I'll check your ID, but there is no way for me to look at the ID and prove that this card belongs to you :) " A well meaning stupid guest indeed!

[Alyssa3467]

I write PHOTO ID where the signature block is. I've been doing that for years, but I can count on one hand how many cashiers actually take the time to look on the back of the card and ask me for photo id. :( But I'll bet it's partially because of the idiots that we are talking about that make some cashiers "afraid" to ask for id, and lack of following procedures and educating the public to protect people from credit card fraud.

The scary part is that many cc companies are starting to use fingerprint technology, etc to thwart id theft. I wonder how much grief from SG's that will cause cashiers.
“See ID” or “Ask for ID” is not a valid substitute for a signature . The customer. must sign the card in your presence, as stated above.http://usa.visa.com/download/business/accepting_visa/ops_risk_management/rules_for_visa_merchants.pdf

[Alyssa3467]

Oops... I suppose next time I should check for replies posted after the post I'm replying to before posting a new reply... :o:

[Zazu]

Yuppers, I have to ask perhaps 5 guests a day to sign their cards. Most willingly do, especially when I show them where it says, "Not valid unless signed."

Then there are the others.... Had one today who absolutely would not sign and asked for a manager. She was polite about it, so he wimped out and approved it, but not without making note that he'd done so.

Had one last week who thought getting abusive and loud would convince us. She picked the wrong manager to jump bad on. Gave her a choice of signing, paying another way, or leaving -- period, the end.

Gotta love it when they back you up! :D:

[Alyssa3467]

I love the guests that say "But it's my husband's|brother's|mother's|second-cousin-once-removed's credit card, and I'm on the account!" Nope, sorry, can't let you use the card unless it's your name on the card. If you're on the account, you also have your own card.

One thing I found a little problematic was when a guest presented me with a credit card bearing the name "Mrs. John Doe" (example only, obviously) that was unsigned. I dutifully ask for identification, and she presents me with a driver license that identifies her as "Jane Doe." How the hell am I supposed to know the card is actually hers? Ask for a copy of her marriage license? :confused: If I wasn't at the Resort, I would've advised her to get a card with the same name as her identification, and to sign the card to avoid issues like that.

As an aside, I don't know about the other women of SGT, but I personally am not going to identify myself as "Mrs. {Husband's Name Here}" after I get married... :rolleyes:

[june1st1997]

Amen to that...

I am a Mrs., but there is no way I'm Mrs. John Doe.

[Coastercameron]

One of my favorite stupid guests ever was an older gentleman who came wanting to buy tickets. As usual, I noticed the card wasn't signed before even looking at the name, I ask him for his ID, he explodes with "WHY DO YOU NEED TO SEE THAT!?!" I look down at the name on the card and say "Because... you don't look like Betty?" He grabs the card and storms off. Betty returned a few minutes later and bought the tickets herself... :twisted:

We aren't so strict as to make people sign thier cards like Visa says, for one thing because many of the cards that have the signatures worn off are too damaged to accept a new signature from a ball point pen.

I have caught what I beleive to be a fraudulent transaction once. Lady had a card, I checked ID, last name was no match. She proceeded to toss dozens of credit cards all over the counter. I noticed 3-4 differnet last names on these cards, and a couple different first names on them. I think she used both the marrage and name change lines on me. I had my supervisor come down, and asked her to wait out of earshot of me, so I could call again and advise her that I believed it was fraud.

My supe backed me up on my decision to decline her cards, but didn't get the police or security involved in the possible fraud she was involved in.

For those other cashiers etc on here, are you trained on Code 10 authorizations? We are not, but me being a geek, I know what they are, and it seems like it is something all cashiers SHOULD know, esp. in a place where I work where we often have large charges.

[Alyssa3467]

One of my favorite stupid guests ever was an older gentleman who came wanting to buy tickets. As usual, I noticed the card wasn't signed before even looking at the name, I ask him for his ID, he explodes with "WHY DO YOU NEED TO SEE THAT!?!" I look down at the name on the card and say "Because... you don't look like Betty?" He grabs the card and storms off. Betty returned a few minutes later and bought the tickets herself... :twisted:The name isn't something I check unless I'm put into a situation where I have to ask for identification, such as mismatched signatures or the absence of a signature. There is at least one non-fraudulant reason someone who appears female may use a credit card bearing a male name which I'm not really going to get into here at this time (and the reason is not marriage).We aren't so strict as to make people sign thier cards like Visa says, for one thing because many of the cards that have the signatures worn off are too damaged to accept a new signature from a ball point pen.I usually offer to let them borrow a Sharpie marker.I have caught what I beleive to be a fraudulent transaction once. Lady had a card, I checked ID, last name was no match. She proceeded to toss dozens of credit cards all over the counter. I noticed 3-4 differnet last names on these cards, and a couple different first names on them. I think she used both the marrage and name change lines on me. I had my supervisor come down, and asked her to wait out of earshot of me, so I could call again and advise her that I believed it was fraud.

My supe backed me up on my decision to decline her cards, but didn't get the police or security involved in the possible fraud she was involved in.

For those other cashiers etc on here, are you trained on Code 10 authorizations? We are not, but me being a geek, I know what they are, and it seems like it is something all cashiers SHOULD know, esp. in a place where I work where we often have large charges.So... why didn't you call it in as a Code 10? (btw, I've mentioned Code 10 on this forum before... ;)) Although it would be theoretically possible for a Cast Member to call in a Code 10 using the resources at our disposal, I don't see it as something I'd run into very often, unless I happened to be at WOD or Marceline's, which aren't within the confines of a theme park. And if I was at one of those stores, I'd definitely call for a Code 10 if I needed to, informing a lead after the fact.

[Coastercameron]

I've encountered a few ligitimate male Ashleys in my day, the only reason I said that back to him was because of how he reacted to me asking for his ID.

I didn't call for a Code 10 because it isn't my job. My supes don't even know what it is, and it isn't my job to create new procedures to protect THIER money. I've given more than my share of suggestions to make our transactions more secure, all of which have fallen on deaf ears.

Keep in mind I don't work for Disney here.

[Main Streeter]

I'm on the account!" Nope, sorry, can't let you use the card unless it's your name on the card. If you're on the account, you also have your own card.Alyssa, I had more of this type guest & problem at DCA. Rushin was known for always having at least one of these SG per day. I rarely encounter this anomaly at D. L. Makes life at the cash wrap so much easier. :) Have often wondered why this is? Maybe it's just me. ;)

[SWTexasBelle]

For what it is worth - from an etiquette standpoint (and bear in mind I didn't make the rules) - "Mrs." is properly used with your husband's first name, as it stands for "wife of" - Mrs. John Doe, or Mrs. Doe. Never Mrs. Joan Doe, unless you live in Mass., I guess. If you divorce, the proper form (which I didn't follow - took my maiden name back) is to use "Mrs." with your maiden name and then married name - Mrs. Maiden Doe. HOWEVER you do not use your title yourself - introductions and the like are supposed to go "Hello, I'm Joan Doe." "Pleased to meet you, Mrs. Doe (or Ms., if you are hedging your bets) "Oh, no, please call me Joan." I really hate when some one I don't know starts calling me by my first name, but that's a different rant.
So, I'd think that titles really don't belong on credit cards - she should have Joan Doe on the card. But of course, credit cards don't care about etiguette. Hey, for that matter, neither do most SGs.

[dizneeluvr]

years ago, when a women had a credit card, it was because the husband allowed the wife to get one. the wife was a homemaker, no income. so the credit card usually said Mrs. John Doe. nowadays that is not done. but there are some people who apply for cards with the title, or it comes that way because the credit card company automatically did that.
my favorite credit card trick is jane using john's card and saying she has permission. and when you tell them they can't they get all pissy. or the unsigned ones, you ask for their license and they get all annoyed too. people get a grip, it's for your protection. right?

[Coastercameron]

"It's my husband's card, but my name is on the account!"

My response:
"Unfortunately your name isn't on the card, so I'll need your husband here to sign for it, or a different card." Haha... we get away with a lot where I work.

[Alyssa3467]

"It's my husband's card, but my name is on the account!"

My response:
"Unfortunately your name isn't on the card, so I'll need your husband here to sign for it, or a different card." Haha... we get away with a lot where I work.

I tell them that, also explaining that I have no way of actually knowing that their name is on the account without their name being on the card. If they're an authorized signer, they have their own card. Simple as that. Any credit card issuer will issue each authorized signer their own card.

[LittleDollClaudia]

I don't remember if I have chimed on this before but here goes: At the hotel where I work, this happens constantly. "I'm married to so and so or he/she is in the car." Then they need to get their ass out and show me some ID. If not, I have EVERY right to refuse to check you in. Simple as that.

The only way we accept a different card is if we have a preapproved signed authorization letter faxed to us with copies of ID and CC (front and back, matching names, of course) or if there is another guest present in their party who is willing to use their CC instead and the whole ID issue starts again.

[Alyssa3467]

Resurrecting an old thread because I wasn't sure if there was any other approporiate place to put this...

I had a Guest today present me with a hotel charge card with her married name on it. Our hotel charge cards clearly state that photo ID is required, so she dutifully presents me with an ID... that has her maiden name on it. So of course I refuse to accept the card. She claims that she uses her married name for hotel and flight reservations because it's easier to travel with her (elementary school age) daughter when the reservations have the same last name for both of them, and pulls out all these different reciepts from other stores and restaurants saying that nobody else has given her any trouble for mismatching ID. She also made it a point to tell me she was not going to change her driver license when she gets home to New York. How do you go through the day not expecting problems if you do something stupid like that? And why the hell did the TSA let her on the plane if her ID didn't match the name on the boarding pass? Grr... :mad:

When I get married, I'm probably going to keep my last name for everything. No reason to go through all the trouble of changing my name and all the documents to go with it. And new documents that get generated can have the same name.

[mechurchlady]

A news program like Dateline did an article on credit cards. I am not sure which was which but they have a picture and person with the credit card. One was a younger man obviously asian featured and the other was about 50 pounds heavier, older, and obviously caucasian featured. Every time the man used the card there was no questions asked.

It could have been something else like she was faking being a guest. Stand you ground as later you would get you butt burned if it turns out they were lying about being married and having a kid.

[Alyssa3467]

It could have been something else like she was faking being a guest. Stand you ground as later you would get you butt burned if it turns out they were lying about being married and having a kid.The kid was with her, as was her husband... I asked for alternate forms of payment, and they insisted they didn't have any... :confused: + :mad:

Since you can add alternate authorized signers on your credit card and the card companies won't question you, I thought about adding "Alyssa Jones" to my account and trying to use that card, and seeing how many people let me get away with using that card and using the maiden name defense. Maybe I should do that and send my results to the media... :p:

[Cranbiz]

Gotta love it when they back you up! :D:


That a rare thing at WDW. Are you sure you were at work and not dreaming?

[roxie]

My husband and I use an account that just has my maiden name on it - we usually go places together, but since he *always* has his wallet and a lot of times I'm forgetful about bringing my purse, he carries a duplicate card. It only has my name on it, and I can only remember TWICE out of the hundreds of times we've used it that he's been asked for identification, and the name on it is obviously female. It scares me to think how much someone that didn't actually have my permission to use the account could spend..

[Coastercameron]

I thought since this got resurrected, I would give an update on the carelessness my managment has about credit card procedures.

Recently I got a card that came back with the response "Call for voice auth" which is quite rare.

I call it in, follow the procedure, and get a response "Card declined, PICK UP CARD. Repeat: Card Declined." I've never had a pick up card response if my time as a cashier, so I call for a manager to assist me, and try to keep the guest in the dark.

My manager comes, says, "Oh, it isn't our policy to do that." she then calls the park manager on duty, who asks if it is stolen. "I don't THINK so." she replies.

In the end, the she let the guy use a different card, and walk with the flagged card.

I wonder if she realizes that Visa offers a $50 reward for a card pick up, THAT is how important they are to them.

[Main Streeter]

Are you sure you were at work and not dreaming? :hysteria: Cran, great one!! Stated to the perfect CM poster. ;)

[Syndrome]

Read these and you will either die laughing or be totally horrified:

http://www.zug.com/pranks/credit/

http://www.zug.com/pranks/credit_card/

http://www.zug.com/pranks/credit-cards/

[mechurchlady]

I have signed my name to my mother or father's cards. I would believe it but is it a set up or for real.

[strlnblue]

Sometimes, I'm astounded by how sloppy some people are to the point that I wonder why credit card companies even think they have the responsibility needed to own one. At my store, someone dropped a black Amex Centurion card. It is THE most expensive in the world. I believe the annual fee to be about $2,000 a year and you HAVE to charge a minimum of $250,000 a year or Amex takes it away and downgrades you to platinum. We felt that we should do the customer a favor and destroy it. We couldn't cut it up, it was molded from pure titanium! All we could do was call Amex and tell them to send the customer back to the store. I think Amex took the customer's card away and downgraded him/her. Unless you're a big celeb like Puffy Combs, Amex is harsh about enforcing the rules with that card.

[leftcoaster]

Sometimes, I'm astounded by how sloppy some people are to the point that I wonder why credit card companies even think they have the responsibility needed to own one. At my store, someone dropped a black Amex Centurion card. It is THE most expensive in the world. I believe the annual fee to be about $2,000 a year and you HAVE to charge a minimum of $250,000 a year or Amex takes it away and downgrades you to platinum. We felt that we should do the customer a favor and destroy it. We couldn't cut it up, it was molded from pure titanium! All we could do was call Amex and tell them to send the customer back to the store. I think Amex took the customer's card away and downgraded him/her. Unless you're a big celeb like Puffy Combs, Amex is harsh about enforcing the rules with that card.

I've heard that the annual fee is like $10K.

Also, you do not apply for it. Amex offers it to you.

[smoochieboochies]

I have "ask for ID" on my debit and cc and I maybe get asked once a year. In fact, it's so irregular that when I do get asked, I thank the cashier/attendant etc. profusely as they are doing both me and themselves a favor.

(Of course, the ONE time I didn't have my driver's license with me -- at the movies -- I got asked. Figures right)

[Coastercameron]

Here is the real test: Did you spaz out on the movie theather employee who asked you when you didn't have your ID? :twisted:

I've had people with SEE ID written on thier card who don't have ANY gov't issued ID, and insist that they intended people to use thier school ID as official identification...

[Zazu]

Please don't try to use a card with "See ID" at WDW. Accounting is presently on a tear about requiring a signature *on the card*. The only way around it (at my desk) is to hope that our one wishy-washy manager happens to be on duty at the time. The other seven will all tell you to take a hike ... to the ATM which doesn't care.

[Alyssa3467]

We have a fairly new policy where if a transaction is under $25.00, we don't have to ask for a signature on the credit card reciept, and hence don't need to look at the signature panel and ask for ID if it's not signed. I'm not a big fan of it for a number of reasons.


Stolen credit cards and fraud related to such. "Woot! I'm going to buy $20 Disney Dollars from Star Trader, then go to Disneyana, buy $20 more Disney Dollars, and then Showcase, Emporium, World of Disney, and Greetings from California. That's $120 in my pocket without having to worry about forging a signature or coming up with a fake ID!"

Granted, they're only getting Disney Dollars, but getting them converted to cash is fairly trivial.
People who don't sign the back of their credit card, and have their picture on the front (or sometimes the back) of their card (Bank of America is the most common).

With this, if they hit a transaction that's over $25.00 and are asked for ID, they insist that the picture on the card is good enough, and use the line "I've never been asked for other ID anywhere else!" Card companies such as Visa tell us that we have to see a government issued ID; my preferred form of ID is a passport, largely because all passports look the same, whereas not all driver licenses look the same.
People who use their spouses/other family member's card.

This is similar to B. They hit a transaction that's over $25. One of two things happen. Their card is not signed. They're asked for ID, and it's discovered that the name on the card doesn't match the name on the ID. Thankfully, this usually occurs before the card is processed.
Their card is signed, and because it's not their card, the signature on the reciept doesn't match the signature panel. Unfortunately, this can't be discovered until after the card has been processed. A return thus has to be processed to put the money back on the card if the actual cardholder isn't there to sign the reciept.
In either case, the <strike>Guest</strike>Customer often uses the line "I've been using this card all day, and nobody said anything!"
People who change their last name on their credit card, but not on their ID, or vice versa.

This is simiar to C.1. Not usually an issue if it's actually their card and the card is signed on the back, and they sign the reciept the same way they signed the card, since matching signatures don't trigger an ID check.

If you're an authorized user on your spouse's account and you refuse to change your last name, then get a card issued with the name that you have on your bloody ID. :mad: The card issuers don't care. I have a card on my Disney Visa account that says "Alyssa Jones," even though my last name isn't Jones, and the "Primary Cardholder" on the account is my real first and last name. Again, the card issuers don't care.


I look at the signature panel anyway, largely out of habit. If it says "See ID" on it, I'll ask for ID and a signature on the reciept anyway. Oftentimes people will present a card and ID at the same time, in which case I'll ask for a signature on the reciept because they bothered to take the time to show me ID. The idea that not asking for a signature saves time in Stores isn't entirely valid in my opinion.

Here's my general routine:
Ring items
Process card
Wait for credit card slip, and hand it to the Guest with a pen
Bag items
Take signed slip and put in appropriate place
Present card, reciept, and bag with items to Guest

Doing this:
Ring items
Process card
Wait for credit card slip to be sure that the card wasn't declined
Bag items
Put credit card slip in appropriate place
Present card, reciept, and bag with items to Guest

doesn't save any time at all in my opinion, unless they're getting so few items that you can already have it bagged and ready to go before the reciept prints, like if they're just buying a few keyrings or something and you can bag them as they're being rung up. :rolleyes:

[Main Streeter]

We have a fairly new policy where if a transaction is under $25.00Alyssa, once again you are right on target with a very well worded/thought out post. :cool: This new rule is only 4 - 6 wks afloat. I am too "Old School." (Thank you Polar for the line. ;) ) I still ask for ID with every CC transaction. Force of habit & usually the guests expect it. I so rarely sell under $25.00, the "May I please see ID" phrase is automatic. Always forget abt the $25.00 rule at Souvies & Max counters because they are so fast. If I get caught :eek: oh well, I'd much rather be safe than in trouble. Market is abt the only place I remember not to ask for ID. No ID needed for a free cup of coffee.:D:

[SRT_GB]

My question about the "under $25" rule is, if the transaction is under $25, does the EDC still print out with a signature line? I know the old registers wouldn't have been able to accommodate this, but the new ones should. If they don't print out with a signature line, then DLR is merely bringing itself in line with Starbucks, gas stations, and supermarket self-checkout stands with this "signatureless" feature. It's probably because more and more banks are guaranteeing that cardholders won't be held responsible for fraudulent charges. Not trying to take DLR's side here, but just trying to offer up another point of view.

Alyssa does bring up an excellent point regarding the Disney Dollars. For years I have believed that the Disney Dollars system is the Stores department's biggest invitation to fraud. When they first rolled out the DLR gift cards many of us thought Disney Dollars would go away. But they were kept around supposedly because many people collected them. There used to be policies where any D$ purchase of over $50, regardless of payment method, had to be called in to Cash Management with the guest's ID. Then Cash Mgmt de-staffed, and most calls during operating hours just prompted us to leave messages. No way to monitor potential fraud real-time. The policies relating to exchanging D$ for cash differed depending on the location, lead, manager, or time of day. I knew guests and CMs who used D$ as their own ATM or a free cash advance on their credit cards.

One night at DLH a guy came to us asking to exchange $100 in D$ for cash. We asked for a receipt and ID per procedure, but he didn't have the receipt because he was given the D$ as a gift from a convention he attended at the hotel. We sent him to the Front Desk, and FD sent him back to us. After my lead tried convincing him he could spend the D$ any time at DLR, WDW, or his local Disney Store with no expiration, she finally gave up and gave him $100 cash. The guy basically walked away with free money instead of using it towards food, merchandise, or theme park tickets, which is what they were intended for.

The point I'm trying to get across is, as long as people know that the D$ system is a free, no-questions-asked ATM service, it is the biggest potential for credit card fraud at DLR. With the gift cards around for 3 years now, I see no need for DLR to continue grabbing their ankles by selling D$ in so many locations. Here's my idea for reducing the D$ fraud potential:
- Only sell D$ at City Hall/Guest Relations, Bank of Main Street, and hotel front desks, and only they should be able to exchange D$ for cash.
- Locations should still accept D$ as payment for merch, food, tickets, accomodations, etc. per California state law, but there should be a separate button indicating that payment was made by D$ and not cash.
- Any returns on D$ purchases that result in a refund should be approved by a lead regardless of the amount.

[Alyssa3467]

My question about the "under $25" rule is, if the transaction is under $25, does the EDC still print out with a signature line? I know the old registers wouldn't have been able to accommodate this, but the new ones should. If they don't print out with a signature line, then DLR is merely bringing itself in line with Starbucks, gas stations, and supermarket self-checkout stands with this "signatureless" feature. It's probably because more and more banks are guaranteeing that cardholders won't be held responsible for fraudulent charges. Not trying to take DLR's side here, but just trying to offer up another point of view.I had assumed they'd remove the signature line when I heard about this policy, but the EDCs still print as they did before. I asked a Premium passholder for a signature once, and she, knowing about the new policy, questioned me, but I told her that the way the policy is worded, it leaves it at the discretion of the Cast Member. She saw the signature line on the EDC and went ahead and signed. She thankfully wasn't being an idiot about it or anything, just making conversation. According to her though, in Foods locations, the EDCs don't print out at all for transactions under $25.00. :confused: Could've been that the Foods Cast Member(s) put away the EDC as soon as it was printed, and she just didn't notice.

Alyssa does bring up an excellent point regarding the Disney Dollars. For years I have believed that the Disney Dollars system is the Stores department's biggest invitation to fraud. When they first rolled out the DLR gift cards many of us thought Disney Dollars would go away. But they were kept around supposedly because many people collected them. There used to be policies where any D$ purchase of over $50, regardless of payment method, had to be called in to Cash Management with the guest's ID. Then Cash Mgmt de-staffed, and most calls during operating hours just prompted us to leave messages. No way to monitor potential fraud real-time. The policies relating to exchanging D$ for cash differed depending on the location, lead, manager, or time of day. I knew guests and CMs who used D$ as their own ATM or a free cash advance on their credit cards.As far as I know, the policy regarding calling Cash Management is still in effect, but I may have just missed the memo. The last time I sold $50 or more in Disney Dollars in a single transaction, I was at WOD, right around Thanksgiving 2006, and unlike Greetings, they don't have the number readily available. I asked other CMs around me, and nobody knew what I was talking about, so I never called it in. :confused:

One night at DLH a guy came to us asking to exchange $100 in D$ for cash. We asked for a receipt and ID per procedure, but he didn't have the receipt because he was given the D$ as a gift from a convention he attended at the hotel. We sent him to the Front Desk, and FD sent him back to us. After my lead tried convincing him he could spend the D$ any time at DLR, WDW, or his local Disney Store with no expiration, she finally gave up and gave him $100 cash. The guy basically walked away with free money instead of using it towards food, merchandise, or theme park tickets, which is what they were intended for.That would be more or less why I simply said getting Disney Dollars converted to US Dollars was trivial. I initially was going to say something about finding a new Cast Member (not terribly hard to come by these days) or a Lead with no spine (no comment). :D: I'm not saying that the Lead in your story was one of those; I probably would've given up too after all that. :o:

The point I'm trying to get across is, as long as people know that the D$ system is a free, no-questions-asked ATM service, it is the biggest potential for credit card fraud at DLR. With the gift cards around for 3 years now, I see no need for DLR to continue grabbing their ankles by selling D$ in so many locations. Here's my idea for reducing the D$ fraud potential:
- Only sell D$ at City Hall/Guest Relations, Bank of Main Street, and hotel front desks, and only they should be able to exchange D$ for cash.I'm neutral on this, although I do see how it would reduce the potential amount of money lost to fraud.
- Locations should still accept D$ as payment for merch, food, tickets, accomodations, etc. per California state law, but there should be a separate button indicating that payment was made by D$ and not cash.
I like this idea. As it is, Disney Dollars are the only exception to the "return to the same tender type" rule, since they can't be distinguished from cash on the reciept. I would propose issuing the return to a conventional gift card and not something like a Merch Returns card, unless Disney Dollars were readily available.
- Any returns on D$ purchases that result in a refund should be approved by a lead regardless of the amount.
This, I don't really agree with. In some locations, *cough*Emporium*cough* Leads aren't readily available, and I'd rather not have Guests waiting for approval. On the other hand, not all of our Cast Members are experienced and trusted by the Leads, so umm... yeah... ok... carry on. :p:

[SRT_GB]

I like this idea. As it is, Disney Dollars are the only exception to the "return to the same tender type" rule, since they can't be distinguished from cash on the reciept. I would propose issuing the return to a conventional gift card and not something like a Merch Returns card, unless Disney Dollars were readily available. I forgot to mention that I used to have a lead on Main Street who was previously a lead at Disney Store (late 1990s, long before it was divested), and she told us that Disney Store had a separate button to indicate payment was made by Disney Dollars. She could not understand why DLR didn't have the same. Your idea about issuing a D$ refund onto a gift card is probably more practical in the real world than my idea about having a lead approve all such refunds.

In some locations, *cough*Emporium*cough* Leads aren't readily available, and I'd rather not have Guests waiting for approval. While I agree with you that the Emporium lead situation can be bad, I would argue that Hotel Stores is worse. Many times I was in the situation where I was at PPH by myself, the person I had to work with called in, I needed someone to give me a break, and the one lead who was covering all 3 hotels because the other one was on lunch could not be reached because she was walking from DLH to GCH to handle some other issue.

And let's not forget the time that our genius Hotel Stores manager at the time locked all the leads, both on duty and off duty, in the lead office - DURING OPERATING HOURS - for a 3 hour "team-building exercise." They left no leads to cover the floor, didn't ask any leads or managers from WOD or even the BOH leads to cover, and didn't answer the office phone or lead pagers. Try explaining to the guests that you can't process their return because it requires a verbal approval from a lead and all the leads are playing games and having a big group hug downstairs.

Sorry, Alyssa just hit a nerve with me when she mentioned it's often tough to find leads. This thread is supposed to be about credit card tricks. Carry on.

[Main Streeter]

As far as I know, the policy regarding calling Cash Management is still in effect, but I may have just missed the memo.
Alyssa, you missed no memo or check in update. We still must call Cash Control. We must call but they don't need to answer. :confused: I haven't seen their # listed since end of summer 05. I'm going to ask today, just to confuse others. ;)

[SRT_GB]

Alyssa, you missed no memo or check in update. We still must call Cash Control. We must call but they don't need to answer. :confused: I haven't seen their # listed since end of summer 05. I'm going to ask today, just to confuse others. ;)
The number when I worked at DLR was 8232-4040. Don't ask me how or why I remember that.

I was surprised once when I called them from DLH in late 2005 and someone actually picked up the phone. Ever since they made labor cutbacks (2002-2003), I had never gotten hold of a live person there.

Back when I first hired, there was a lot more stuff we had to call Cash Management for, including D$ purchases over $50, personal check purchases over $50 (this was before they installed the MICR readers), purchases with foreign currency, etc. I was always under the impression that they logged guest information and if someone was making suspicious purchases of D$ or with personal checks, they would either decline the transaction or send out a PCO to tail the guest. I guess they don't take this stuff seriously anymore. Maybe it's because so few people write personal checks at DLR these days, and they still insist on the ostrich approach when it comes to people taking advantage of the D$ system.

[drcorey]

they don't like to buy them back thou, even if you have all your receipts and all. I once spent 2 weeks at DLR and bought like 50.00+ a day, once after a long night of riding splash mountain and most of the next day, I felt a cold or flu coming on, something about getting wet and the air condtioning and night time cool weather.and I left my bank cards in my room, and I needed some cold meds, the only place in DTD that had cold meds didn't take mouse money. so I ran back to the park to were I bought most of my dollars thru my stay, I only needed 10 in real money for my meds, after getting sent to many places and talking to many supervisors, all of them telling me what great souvineers they make and are good at any disney property and don't expire.
no one wanted to change back 10.00 to real money. I even told all of them I was getting sick and needed some cold meds. all alos said go to the emporium on main street, but they don't have cold meds, only the vicks drops came close. I finally had to hike all the way back to my room to get my stupid bank card. I learned a good lesson that trip. and I had all papers and id from all the perchases with me. spent the rest of my trip on Airborne and it never let my cold or flu get worse than a sniffle. p.s. those bottle lanyards make a good holder for your Airborne container. and a few CM's told me so.

[Zazu]

I find all these procedures about selling and returning Disney Dollars fascinating. Fascinating because we trade them with guests for cash in both directions without any paperwork whatsoever. It's just like giving change for a dolllar--as long as the amounts are equal there's no documentation of it at all.

Makes me wonder if management has forgotten to tell us something, or if WDW really is all that different.

[Big Wallaby]

Not an issue I have ever had to deal with, and probably won't in buses. But I found this interesting...The number when I worked at DLR was 8232-4040.I'm now really curious if WDW and DL CMs can call each other, because we use at least a very similar phone numbering system here.

I would assume I am not the first to think of this, and that they have a system to keep us from calling each other... otherwise, I can just see the CM's from one Star Tours calling the other to see if the vehicle has arrived yet...

[Zazu]

I'm now really curious if WDW and DL CMs can call each other, because we use at least a very similar phone numbering system here.

I would assume I am not the first to think of this, and that they have a system to keep us from calling each other... otherwise, I can just see the CM's from one Star Tours calling the other to see if the vehicle has arrived yet...Oh yeah, it's the same phone system, and one can call from pretty much any phone in one resort to any phone in the other.

I was once on duty when some joker from Disneyland RR called the WDW Main Street Station and asked the newbie who answered to hold the train until they called back. I caught it because they said they had a problem at the Tomorrowland Station -- which we don't have!

I called their manager and suggested he review with his cast proper telephone protocol... or we might start returning the courtesy. :twisted:

[Cheshire Figment]

Yesterday I had a Guest purchase some tickets for cash and some of the money was in DD. I put them in the till with the other ten dollar bills. If I had to give a person change of $10.00 or more I would ask them if they would like a ten dollar Disney Dollar bill; one person did say yes.

At the end of the day, when I banked out, there was a separate section for Disney Dollars in the cash count area, but there is nothing on my ATS terminal to otherwise treat the Disney Dollars differently.

[StephM]

She claims that she uses her married name for hotel and flight reservations because it's easier to travel with her (elementary school age) daughter when the reservations have the same last name for both of them,

This is bullcrap. My 2 oldest kids have my Ex's last name. Both my new husband and I have taken them all over the place, on flights, even into Canada. Never had a problem. When they transferred schools, no one blinked at the difference. If her kid is old enough to say "yes, this is my mom" she does not need to play name roulette. And if she is worried they will think it is NOT her daughter, if they ask for ID and find she cannot back up the last name, does she really think that will help? :rolleyes:

I was told when I remarried that if I changed my name, it stayed changed, and I had to use it. Same if I did not change it.

I am going to start booking all my hotels and flights as Li Lo. It is shorter than my real name and easier to spell. :D:

[SRT_GB]

they don't like to buy them back thou, even if you have all your receipts and all. I once spent 2 weeks at DLR and bought like 50.00+ a day, once after a long night of riding splash mountain and most of the next day, I felt a cold or flu coming on, something about getting wet and the air condtioning and night time cool weather.and I left my bank cards in my room, and I needed some cold meds, the only place in DTD that had cold meds didn't take mouse money.
That's very, very interesting. We were always told, from the time DTD opened in 2001, that all lessees/OP's in DTD took D$. I'm pretty sure that the OP's inside DL and DLH do. And honestly, I don't see why they can't. I do see why they can't take the gift cards (different register systems), but would it be so much effort to allow a DTD OP manager to go to the manager's office at WOD, DLH, or GCH to exchange D$ for U.S. $?

As for your other rant about carrying cold medicine, don't get me started...

[Kwahati]

My roommates, one of whom is female, and I trade credit cards all the time depending on who's got money and who's willing to drive! We never get hassled about it even when the 220lb goateed Jew is using a card with an Asian girl's name! :D: I know it's ridiculous, and we wouldn't have a problem if we did get told 'no' as we all have each other's PIN's memorized. Honestly, I wish people would stop us, but they don't...and signatures are barely required anywhere anymore...

About Disney Dollars: I'm a huge fan! I've never thought of the fraud aspect, and the points some posters have made do make sense, but D$'s are just so great! When I worked at a Disney Store for a minute, we'd get guests all the time who were planning vacations and they'd give their kids all or part of their allowance in D$'s. It helps the kids save to have some spending money (since they can't spend them on frivolous crap in the real world) and they're fun and help the kid look forward to the visit. Also, we'd get grandparents giving pre-trip birthday presents of D$'s... I'm planning on getting D$'s before my upcoming trip (50 days!) for two purposes: I'm sending my roommates on a carriage ride at our resort, and I can't pay with my card in advance, so I'll give my roommate $40 in D$'s and that will cover the ride and tip without being as impersonal and crude as simply handing him cash. Also, it'll be my female roommate's birthday while we're down there and, as one of her smaller b-day gifts, I am planning to give her a little waterproof wallet so she doesn't have to haul her big (normal) wallet and purse all over the World with her. In my family, it's tradition that you don't give someone a wallet without something in it, and D$'s are less crass than greenbacks... And I love that I can get D$'s at the Disney Store because I just won't have time to execute all my special surprises upon arrival without some extensive pre-trip preparation! :D:

[SRT_GB]

So in getting back to the subject of credit cards, I was once told by fellow CMs that photo credit/debit cards still need to be signed on the back signature panel and ID verified (if necessary) because while most of the big banks like Bank of America take the pictures for themselves, some small-town banks ask the cardholders to mail in the pictures to their card manufacturers. Total opportunity for fraud/ID theft right there. This is why my spiel when verifying ID was, "May I see your driver's license or state-issued ID?" This way, if they responded with "it's on there," my response would be, "Your card from Bank of Joe Blow is not a driver's license or state-issued ID, ma'am/sir."

The flip side of writing "Ask for ID" in the signature panel is that some establishments don't accept unsigned cards (the U.S. Postal Service is the first to come to mind). I just write "See ID" next to my signature.

Whenever a guest gave me crap for not having ID on them, or for attempting to use a card with their spouse's name embossed on it, I would politely explain to them that neither I nor Disney made up the rules; we were simply following the rules Visa/MC/Discover/AMEX/JCB set for us.

While I'm on the subject of carrying ID, I can't believe how many people I asked to verify ID that didn't carry any with them. Most surprising to me was how many foreigners didn't carry ID. My mentality is, if I'm traveling to a foreign country, or even to the grocery store down the street, and I were to suddenly drop dead, how would they find out who I was or how to contact my family?

[Main Streeter]

I was once told by fellow CMs that photo credit/debit cards still need to be signed on the back signature panel and ID verified (if necessary) < >This is why my spiel when verifying ID was, "May I see your driver's license or state-issued ID?" This way, if they responded with "it's on there," my response would be, "Your card from Bank of Joe Blow is not a driver's license or state-issued ID, ma'am/sir."
Totally still the case SRT. We are to ask for a State or gov't ID.Try this though when guests have photo on CC. They usually go ballistic. :mad: If I see my transaction going to the yell/argue zone, I'll take the CC photo ID. Anything to keep The Magic & peace. :rolleyes:

[Zazu]

We are to ask for a State or gov't ID.Try this though when guests have photo on CC. They usually go ballistic. :mad: If I see my transaction going to the yell/argue zone, I'll take the CC photo ID. Anything to keep The Magic & peace. :rolleyes:With respect, I hate you.

Giving in to guests because they yell and scream just trains them that they can get what they want by screaming. Better they should go ballistic the first time they try this and get asked to leave -- saves everyone else from having to retrain them later.

This is why SWMBO hated working at K-Mart -- if their customers yelled loud enough, management would cave to shut them up, thus they continued to scream and abuse the cashiers who wouldn't do so.

[Princess Susi]

Oh yeah, it's the same phone system, and one can call from pretty much any phone in one resort to any phone in the other.

I was once on duty when some joker from Disneyland RR called the WDW Main Street Station and asked the newbie who answered to hold the train until they called back. I caught it because they said they had a problem at the Tomorrowland Station -- which we don't have!

I called their manager and suggested he review with his cast proper telephone protocol... or we might start returning the courtesy. :twisted:

That a dirty trick to tell the CM to hold the train from across the country!!!! VERY NAUGHTY CM! And not that funny if he really did it and did not have someone who knew better. :oweye: But that is interesting that the system works that way, I wonder "WHO" thought that one up!
Sues

[ktulu]

I don't understand the not carrying ID either. When I was in Japan, I kept my passport and id on me at all times, especially after I saw a Japanese policeman stop a guy and ask him for his passport.

[hobie16]

Giving in to guests because they yell and scream just trains them that they can get what they want by screaming. Better they should go ballistic the first time they try this and get asked to leave -- saves everyone else from having to retrain them later.Giving in is negative reinforcement. When I was teaching I'd have a few students always wander in late. I finally started charging $1 for every five minutes late. Second Harvest made some good money off my classes.

I had one guy show up late and demand I start over. I told him he owed me $2 for being late. He said If I didn't start over he'd call his manager. I told him to go ahead and then I would call his manager and have him sent home. I got the $2.

[GaTechGal]

I don't understand the not carrying ID either. When I was in Japan, I kept my passport and id on me at all times, especially after I saw a Japanese policeman stop a guy and ask him for his passport.
My mom had a friend at church whose grown son was traveling on business, went out jogging without any ID on him, got hit by a car, and lay in the hospital unconscious for a week before authorities figured out who he was based on the families missing person report. You should ALWAYS have some form of ID on you just in case of emergencies.

[BRWombat]

My mom had a friend at church whose grown son was traveling on business, went out jogging without any ID on him, got hit by a car, and lay in the hospital unconscious for a week before authorities figured out who he was based on the families missing person report. You should ALWAYS have some form of ID on you just in case of emergencies.Amen. Just today I dealt with a kid who made a quick dash to the store at night, wearing his pajamas, in his girlfriend's car. He gets pulled over for expired inspection and registration and he has no driver's license on him. Poor kid gets arrested. I'm sure he learned to always carry his DL with him.

And probably also that the Dallas County Jail is not a pleasant place, especially for a teenage kid in his pajamas. :eek:

[hobie16]

And probably also that the Dallas County Jail is not a pleasant place, especially for a teenage kid in his pajamas. :eek:Did they have a flap on the back?

[GRUMPY PIRATE]

Did they have a flap on the back?

If not, they might now!!

[Big Wallaby]

Did they have a flap on the back?Got it up lately?I never knew!:hysteria::hysteria:

[Alyssa3467]

We have a fairly new policy where if a transaction is under $25.00, we don't have to ask for a signature on the credit card reciept, and hence don't need to look at the signature panel and ask for ID if it's not signed. I'm not a big fan of it for a number of reasons.

Just when we thought it couldn't get any worse, starting November 12, the limit for requiring a signature on credit card transactions is $50.00. :mad:

[Morning]

I'd really like to have my signature and ID checked every time the credit card is presented. I've heard that writing "Check ID" on the back of the card in sharpie over your signature will help this happen. Is that true in your experience?

Morning

[Randy B]

I'd really like to have my signature and ID checked every time the credit card is presented. I've heard that writing "Check ID" on the back of the card in sharpie over your signature will help this happen. Is that true in your experience?

Morning

That is the question that started all this. The answer is no. Some CMs at Diney and many casheers at non Disney locations never look at he back of the card. At Disney there is an apparent rule (per this thread) that unless the total charge is more than $50 (previously $25) a signature check is not required. So many CMs don't even look at the back of the card at all for smaller purchases. And thus wouldn't even see the message. And with the prevalence of "swipe it yourself" locations even large charges at these locations will likely go without the person at the register even seeing the color of the card, much less if there is a note on the back.

Randy

[Morning]

Thanks for your time, Randy, and your answer. I admit, I had forgotten the origins of this thread. I guess I really am a stupid guest!

Morning

[Princess Susi]

I can honestly say that I do not remember a CM that never checked the back of our credit cards. Every single purchase we made at a Disney park, the card was checked. Maybe we just look suspicious....;)
susi

[goofyjoe]

I'd really like to have my signature and ID checked every time the credit card is presented. I've heard that writing "Check ID" on the back of the card in sharpie over your signature will help this happen. Is that true in your experience?

Morning

Writing "Check ID" instead of signing the signature strip actually sort of invalidates the card. Most credit cards will say "Not Valid Unless Signed". The merchant associations for the major consortia (Visa, MasterCard, etc.) specifically say that "Check ID" or something similar is not acceptable and does not make the card valid.

In that instance, the merchant has to take your ID and you must sign the card in his or her presence. In my opinion, this is less secure than just signing your card. If you have someone who stole your card without you knowing it, they could have some kind of fake ID and just sign the box their own way, thereby slipping by the merchant.

In summary, I don't think it's necessary to do a "Check ID". If your card is stolen and you report it as such, federal law dictates that you may only be held liable for up to $50.00. In a lot of cases, the card issuing bank just eats that, too (once they take it out of the merchants in the form of chargebacks).

Yet another reason why I don't carry a debit card; if you lose it, it's your money, and they can cause trouble especially if you have rent or utility checks floating. If you lose a credit card, it's not your money, and you have the right to dispute all unauthorized charges.

[Cheshire Figment]

Both my credit and debit cards from Bank of America have a thumbnail photo of me on the front. I the back I have put "See Photo On Front".

And when I am in the ticket booth as most of my sales are in three figures with some even in four, I will always make sure that the card is signed. If the signature block is blank, or says "See ID" I will ask the person for a photo ID and compare the name and the face.

[Morning]

Both my credit and debit cards from Bank of America have a thumbnail photo of me on the front. I the back I have put "See Photo On Front".

And when I am in the ticket booth as most of my sales are in three figures with some even in four, I will always make sure that the card is signed. If the signature block is blank, or says "See ID" I will ask the person for a photo ID and compare the name and the face.

Thanks for being so careful, Cheshire Figment! I will make sure to be in your line when I go to Typhoon Lagoon next summer!

:)

BTW, my bank also has an unauthorized use limit on debit cards. Once you report a stolen card your card is blocked an any transaction that you didn't do is denied and the funds returned to your account. Of course, you have to proove you didn't do the transaction.

Morning

[Alyssa3467]

Both my credit and debit cards from Bank of America have a thumbnail photo of me on the front. I the back I have put "See Photo On Front".

And when I am in the ticket booth as most of my sales are in three figures with some even in four, I will always make sure that the card is signed. If the signature block is blank, or says "See ID" I will ask the person for a photo ID and compare the name and the face.

I HATE those cards, especially when they're unsigned. I ask for a "government issued ID such as a passport or a driver license" (using those exact words, sometimes with emphasis on "government") and they insist that the picture on the front of the card (or the back in some cases) is good enough. Visa regulations stipulate that we need to see a government issued ID if the card is not signed. And of course they throw up the "But nobody here asked me for ID before!" argument. :mad:

[SRT_GB]

Just when we thought it couldn't get any worse, starting November 12, the limit for requiring a signature on credit card transactions is $50.00. :mad:Yet another example to confirm my belief that DLR management just wants to grab their ankles and leave themselves wide open to fraud in the name of "efficiency."
I HATE those cards, especially when they're unsigned. I ask for a "government issued ID such as a passport or a driver license" (using those exact words, sometimes with emphasis on "government") and they insist that the picture on the front of the card (or the back in some cases) is good enough. Visa regulations stipulate that we need to see a government issued ID if the card is not signed. And of course they throw up the "But nobody here asked me for ID before!" argument.The other one that annoyed me was when someone tried using the card embossed with their spouse's name on it and they used the "well both our names are linked to the same account number" argument. Or they used the "we have the same last name" argument when the last name was Smith or Jones. I was more than happy to wait until the spouse whose name actually was on the card got out of the restroom or the front desk line and signed the EDC, or have them pay with cash or come back later. Anyone who gave me crap for doing this was told "This is not Disney's policy, it is Visa/MC/Amex/Discover's policy that they require us to follow; if you have a problem with that, you should take it up with the bank that issued you the card."

[bpgstudios]

Anywhere on my university campus for any cc transaction no matter how small I am always asked for ID. I had to buy a pack of scantrons and a pencil once for an exam since I forgot mine at home along with my cash:banghead: so I had to use my credit card for a $1.07 total, and was asked for ID. The cashier held up both cards and actually compared them. Now when I bought $100 bucks worth of art supplies from Joanne's I was never asked for ID, but when I bought $25 worth of acrylics at Pearl's I was asked for ID. I don't get it. Maybe lower costing purchases are getting ID checks to catch a fraud when they don't expect it? That's a good idea. But just the little stores checking IDs is bad... most frauds probably won't go to a small business in fear of getting recognized as opposed to a Wal*Mart that's so busy that one credit card user gets lost in the crowd.

[Alyssa3467]

Resurrecting an old thread because I wasn't sure if there was any other approporiate place to put this...

I had a Guest today present me with a hotel charge card with her married name on it. Our hotel charge cards clearly state that photo ID is required, so she dutifully presents me with an ID... that has her maiden name on it. So of course I refuse to accept the card. She claims that she uses her married name for hotel and flight reservations because it's easier to travel with her (elementary school age) daughter when the reservations have the same last name for both of them, and pulls out all these different reciepts from other stores and restaurants saying that nobody else has given her any trouble for mismatching ID. She also made it a point to tell me she was not going to change her driver license when she gets home to New York. How do you go through the day not expecting problems if you do something stupid like that? And why the hell did the TSA let her on the plane if her ID didn't match the name on the boarding pass? Grr... :mad:

When I get married, I'm probably going to keep my last name for everything. No reason to go through all the trouble of changing my name and all the documents to go with it. And new documents that get generated can have the same name.

Had another one of these the other day, this time a Canadian Guest using an actual credit card. She presented her passport as ID, and the name didn't match. She then proceeded to pull out multiple reciepts and other cards with the same name as the card I refused to take, but different from the passport. Her daughter's passport also was presented to me with a last name matching the card, and eventually also her flight confirmation from the airline she took, matching the card and not the passport.

How the hell did she get on the plane, or in this country? :mad: Transportation Security indeed...

[Terrytunes]

Yes, I remember getting that from time to time in the booth. Wife presents his cc, but he isn't there. She tells me that they have the same account. I would tell SG that I would be happy to take the same account card with her name on it so that she could sign for the tickets, or we could wait for her husband. Of course, wife left her wallet in the car/hotel so that it wouldn't be stolen, so she doesn't have her cc. They would argue back and forth until the husband came to the window.

Or my other favorite: "I can show you my I.D. We have the same last name." Yeah, lots of divorced couples have the same last name. How do I know that you didn't steal your ex's cc and are taking it on a joy ride at DL?

Or the SG that presents their cc without a signature and doesn't have I.D.(we were allowed, in fact encouraged to run the cc if there was a signature on back, to speed up the line), we tell SG that, "For your safety, I cannot run this card because it is not signed." The SG then reaches for my pen and starts to sign the back of his card. Duh SG! I'm still not going to take the card if you signed it right in front of me! Then I kindly tell them where the nearest ATM machine is so that they can get cash.

Oh, those old, happy days at DLR ticket booth. I really do miss them, no kidding. Wish I was back.

TT

[Alyssa3467]

Another thing I forgot to bring up... all you can prove by showing me other cards with the same name but without ID is that you stole somebody's wallet. :p:

[Mad Maxx]

Had another one of these the other day, this time a Canadian Guest using an actual credit card. She presented her passport as ID, and the name didn't match. She then proceeded to pull out multiple reciepts and other cards with the same name as the card I refused to take, but different from the passport. Her daughter's passport also was presented to me with a last name matching the card, and eventually also her flight confirmation from the airline she took, matching the card and not the passport.

How the hell did she get on the plane, or in this country? :mad: Transportation Security indeed...

I had an even better one the other day. If a guest has bought tickets through a travel agent and they need to pick up the tickets, we just need their photo ID to pick them up. So, some guest at my window comes up with out a photo ID for her self (the name the order is under). So I get permission from my lead to issue the order to the guest if the daughter who is there has an ID with the same last name. And the daughter left her ID at the hotel. So I told them they had to go back to the hotel to get the moms and daughters IDs. Except the guest yell at me that she left HERS at home in WASHINGTON. She then proceeds to yell at me how she was able to get through the airport with out a photo ID, why the hell does Disneyland need one to get her already paid for tickets. Because unlike like the TSA, our policies actually mean something...

And please tell me that Im not the only one who doesn't like the Visa Electron or Visa Travel cards that have NO NAME on the damn card.

[Shorty82]

She then proceeds to yell at me how she was able to get through the airport with out a photo ID, why the hell does Disneyland need one to get her already paid for tickets. Because unlike like the TSA, our policies actually mean something...

That's bull$&#%. No way she got through an airport with no ID, or at least I hope to God she didn't.

And please tell me that Im not the only one who doesn't like the Visa Electron or Visa Travel cards that have NO NAME on the damn card.

Visa Travel Money is a gift card, nothing to special about it. As there's no name on them there's not much you can do but run them through and hope they don't get rejected so the guest doesn't get pissed off.

I've gotten a number of different types of those types of gift cards lately and from different companies, not just Visa. Apparently some of the Brazilian tour groups now issue them to their members.

Apparently most WDW guests bring their ID as whenever I ask for it the person has it and is usually glad to show it. Only a few times has a guest either not have their ID or get mad about showing it.

[hobie16]

She then proceeds to yell at me how she was able to get through the airport with out a photo ID...

That's bull$&#%. No way she got through an airport with no ID, or at least I hope to God she didn't.
Actually, you can. I read an article a few months ago about a guy who has been doing it for some time. It'll involve secondary inspection and twenty questions, but you can get through. The guy in the article hit me as a smart ass with plenty of time on his hands.

[ktulu]

Actually, you can. I read an article a few months ago about a guy who has been doing it for some time. It'll involve secondary inspection and twenty questions, but you can get through. The guy in the article hit me as a smart ass with plenty of time on his hands.

The guy wasn't John Gilmore was it?

[Alyssa3467]

And please tell me that Im not the only one who doesn't like the Visa Electron or Visa Travel cards that have NO NAME on the damn card.

What I don't like about the Visa Electron cards is that they're flat and if the magstripe fails, you can't take an imprint, and must refuse the card. I suspect that's why they all say "For electronic use only" on them, but most of the cashiers I've seen these days (both within DLR and outside) don't know proper procedures regarding keyed-in credit card transactions. :rolleyes:

[thomaskr]

Exactly!!!

We try our best to follow the guidelines that Visa (and the other CC companies) set out in order to best protect ourselves, and more importantly the guests. It might be an inconvienence to have to show ID or *GASP* let me hang onto your credit card for 15 seconds while you sign, but it could potentially save you from a very messy, and damaging experience with credit card fraud.

Today I had a guest who was SHOCKED that she had to show ID for her *PLATINUM* credit card. I informed her that they all got stolen just the same. (I wasn't up for playing games today). She assured me that since it was PLATINUM "it has insurance to protect you and the stealee from liability"

That's right folk, the "stealee" is protected from liabilitiy. :rolleyes:

Luckily for every 1 person who acts like that, we get 2 or 3 who say thank you for checking when asked for ID. That always makes my day a little nicer! :)

Actually, one might think that asking for ID would be a natural and smart way to deter credit card fraud (regardless of the fact that - in most states and provinces - a driver's license is a shitty way to determine someone's identity) but actually by the terms of merchant agreement with credit card issuers, stores are NOT allowed to force you to present ID in addition to your credit card!!

(http://consumerist.com/consumer/privacy/stores-cant-force-you-to-show-id-with-your-credit-card-332516.php)

Funny, huh?

[thomaskr]

Had another one of these the other day, this time a Canadian Guest using an actual credit card. She presented her passport as ID, and the name didn't match. She then proceeded to pull out multiple reciepts and other cards with the same name as the card I refused to take, but different from the passport. Her daughter's passport also was presented to me with a last name matching the card, and eventually also her flight confirmation from the airline she took, matching the card and not the passport.

How the hell did she get on the plane, or in this country? :mad: Transportation Security indeed...

The Border people and the TSA people don't communicate. TSA accepts a credit card as a "piece of ID" and that's all it takes to get your ticket. Even less if you use one of those automated ticket booths (there are plenty of documented examples of people being admitted onto the wrong flight, for example). The border folks don't care who's getting on the plane just that they're admitting someone with a valid passport, who's photo matches the face and they're not on some "no fly" list.

The credit card name should match the wife's full real, legal name. If they didn't change it, at least hypenate it for those circumstances.

[SRT_GB]

What I don't like about the Visa Electron cards is that they're flat and if the magstripe fails, you can't take an imprint, and must refuse the card. I suspect that's why they all say "For electronic use only" on them, but most of the cashiers I've seen these days (both within DLR and outside) don't know proper procedures regarding keyed-in credit card transactions. :rolleyes:Just curious, how do you imprint them? Do you have the old-style carbon paper with addressograph roller thing (which should still be part of the power outage kit)? Or do you do what some pizza delivery places do and put the card under a piece of thermal receipt tape and rub it with the side of a pen?

[Rob562]

Visa Travel Money is a gift card, nothing to special about it. As there's no name on them there's not much you can do but run them through and hope they don't get rejected so the guest doesn't get pissed off.

I've gotten a number of different types of those types of gift cards lately and from different companies, not just Visa. Apparently some of the Brazilian tour groups now issue them to their members.

I've bought pre-paid Mastercard-logo gift cards through the company that owns some malls in my area (Simon Malls) for use specifically for my Disney trips.
The first time, I ordered through their website and it came personalized with my name, and I was able to use a second message line on the card to put "Disney Trip 2003".

By the next trip, I had learned that you could get the pre-paid cards directly from the guest services desk at the mall and save the $5 processing fee. But it turns out those cards are *not* customized, and they just come pre-imprinted with "Simon Mall Customer" on them.

Needless to say, I was called "Simon" a few times and "Mr. Customer" at least once on that trip...

-Rob

[drcorey]

I've bought pre-paid Mastercard-logo gift cards through the company that owns some malls in my area (Simon Malls) for use specifically for my Disney trips.
The first time, I ordered through their website and it came personalized with my name, and I was able to use a second message line on the card to put "Disney Trip 2003".

By the next trip, I had learned that you could get the pre-paid cards directly from the guest services desk at the mall and save the $5 processing fee. But it turns out those cards are *not* customized, and they just come pre-imprinted with "Simon Mall Customer" on them.

Needless to say, I was called "Simon" a few times and "Mr. Customer" at least once on that trip...

-Rob

yeah, I had one one that said Gift Card on it.
you wouldn't believe how many asked for ID to use it.

[accioetoile]

I had someone who came through my line recently, who has a rebate card from AT&T. They come printed with your name right on the front. The woman wanted to use hers, but she hadn't signed the back, and I asked to see an ID. The name didn't match up, so I told her she couldn't use it, and she flipped out on me. How am I supposed to know that they put your maiden name instead of your married name on it, or whatever it was? I'm still not going to accept it.

[Alyssa3467]

Actually, one might think that asking for ID would be a natural and smart way to deter credit card fraud (regardless of the fact that - in most states and provinces - a driver's license is a shitty way to determine someone's identity) but actually by the terms of merchant agreement with credit card issuers, stores are NOT allowed to force you to present ID in addition to your credit card!!

(http://consumerist.com/consumer/privacy/stores-cant-force-you-to-show-id-with-your-credit-card-332516.php)

Funny, huh?

If the back of the card is not signed, we are required to ask for ID. "Check page 29 of the Visa merchant agreement (http://usa.visa.com/download/merchants/rules_for_visa_merchants.pdf)" as the post says. ;)

Just curious, how do you imprint them? Do you have the old-style carbon paper with addressograph roller thing (which should still be part of the power outage kit)? Or do you do what some pizza delivery places do and put the card under a piece of thermal receipt tape and rub it with the side of a pen?

Some people use carbonless paper with the roller thing. I typically use the pizza delivery method, but with a box cutter or a gift card rather than a pen.

[Alyssa3467]

Thread necro time!

Totally still the case SRT. We are to ask for a State or gov't ID.Try this though when guests have photo on CC. They usually go ballistic. :mad: If I see my transaction going to the yell/argue zone, I'll take the CC photo ID. Anything to keep The Magic & peace. :rolleyes:

Visa (and presumably MasterCard, AmEx, and the rest) has loosened its policy on identification to allow photos on the cards themselves to count as identification. I don't like that one bit, and still ask "Do you have identification, such as a passport or driver license?" (I used to say "government issued identification," instead of just "identification," but too many people got confused) when the picture is lower than my threshold of acceptance.

In other news, I had two women try to make a purchase yesterday with a credit card that had a man's name on it. I asked for identification, and one of the women said that it was her husband's card. After I said he has to be present, she said that he was in Afghanistan, and proceeded to show me her military dependent's ID. I then told her that I was sitting off the coast of Pakistan for 2 months during Operation Enduring Freedom, but that didn't mean that my (hypothetical) husband was allowed to use my credit card. :rolleyes:

I really wish I could've said "Let me call the credit card authorizer and see what they say" and called it in as a Code 10. :twisted:

[Cheshire Figment]

But the DD-1173 does have the husband's name on it. So the picture matches her and the name on card matches the cardholder.

[Alyssa3467]

I am aware. That shows that she is an eligible dependent, and has certain privledges associated with that (such as commissary access), but not that she has authorization to use his credit card.

[Main Streeter]

But the DD-1173 does have the husband's name on it. So the picture matches her and the name on card matches the cardholder.I'd never take this cc. Would not want to risk it. Freud comes to mind.

[Mayonnaise]

Sometimes a cigar is just a cigar.

8^P

[MouseKiss]

Sometimes a cigar is just a cigar.

8^P

As long as there is no mother complex. ;)

[DisneyMom]

What!?!?:eek:
I can't take Hubby's Card for an excursion to Disneyland??????
grumblegrumble:mad:

[Main Streeter]

What!?!?:eek:
I can't take Hubby's Card for an excursion to Disneyland??????
grumblegrumble:mad:Nope! As much as I REALLY like you, nope. At lreast not in my story. :D: Did you buy my sweet Duffy with Hubby's card?;)

[DisneyMom]

Nope! As much as I REALLY like you, nope. At lreast not in my story. :D: Did you buy my sweet Duffy with Hubby's card?;)

Duffy found his home via my own legit card:) No illegal adoptions!;)

[Main Streeter]

lreast not in my story.& I wasn't busted for horrid spelling here?? The pot calls the kettle black. :eek: Guess no one read this but you DM. :D:

[TiggerHappy]

At lreast not in my story.
I see nothing wrong here. That's a perfectly legitimate spelling if you had something in your mouth. :)

[darph nader]

& I wasn't busted for horrid spelling here?? The pot calls the kettle black. :eek: Guess no one read this but you DM. :D:

I was in bed asleep. btw,,,,,,,,,,,,,,,,,,,,,,,,,,,BUSTED. ;)

[DragonFox98]

& I wasn't busted for horrid spelling here?? The pot calls the kettle black. :eek: Guess no one read this but you DM. :D:

never by me, MS! They invented spell check just for me. ;)

[Mr. D.]

None of my CC's have my signature on the back. Instead in permanent marker it says "SEE ID".

This works very well as 95% of the time a cashier will flip the card over and then ask for my ID. This has even worked for the CC's that have your photo on the front of them (like bank of America). The only time I notice this does not happen is for small purchases like fast food though I wish they all would. I also notice some places won't ask for a signature on a slip if the total is under a certain amount (ie: $20).

[Goofyernmost]

None of my CC's have my signature on the back. Instead in permanent marker it says "SEE ID".

This works very well as 95% of the time a cashier will flip the card over and then ask for my ID. This has even worked for the CC's that have your photo on the front of them (like bank of America). The only time I notice this does not happen is for small purchases like fast food though I wish they all would. I also notice some places won't ask for a signature on a slip if the total is under a certain amount (ie: $20).

Yes, and I would love to know who the rocket scientist was that came up with that idea. Do you know how many $20.00 purchases can be made in a short time span if someone were to "locate" your card. It seems like it was introduced about the same time as all the warnings were issued by the banks about identity theft.

[Alyssa3467]

At the Disneyland Resort, the threshold is $50.00. I'm not a fan, for reasons mentioned earlier in this thread. I can link to the relevant post if you give me a few moments.

[Alyssa3467]

We have a fairly new policy where if a transaction is under $25.00, we don't have to ask for a signature on the credit card reciept, and hence don't need to look at the signature panel and ask for ID if it's not signed. I'm not a big fan of it for a number of reasons.


Stolen credit cards and fraud related to such. "Woot! I'm going to buy $20 Disney Dollars from Star Trader, then go to Disneyana, buy $20 more Disney Dollars, and then Showcase, Emporium, World of Disney, and Greetings from California. That's $120 in my pocket without having to worry about forging a signature or coming up with a fake ID!"

Granted, they're only getting Disney Dollars, but getting them converted to cash is fairly trivial.
People who don't sign the back of their credit card, and have their picture on the front (or sometimes the back) of their card (Bank of America is the most common).

With this, if they hit a transaction that's over $25.00 and are asked for ID, they insist that the picture on the card is good enough, and use the line "I've never been asked for other ID anywhere else!" Card companies such as Visa tell us that we have to see a government issued ID; my preferred form of ID is a passport, largely because all passports look the same, whereas not all driver licenses look the same.
People who use their spouses/other family member's card.

This is similar to B. They hit a transaction that's over $25. One of two things happen. Their card is not signed. They're asked for ID, and it's discovered that the name on the card doesn't match the name on the ID. Thankfully, this usually occurs before the card is processed.
Their card is signed, and because it's not their card, the signature on the reciept doesn't match the signature panel. Unfortunately, this can't be discovered until after the card has been processed. A return thus has to be processed to put the money back on the card if the actual cardholder isn't there to sign the reciept.
In either case, the <strike>Guest</strike>Customer often uses the line "I've been using this card all day, and nobody said anything!"
People who change their last name on their credit card, but not on their ID, or vice versa.

This is simiar to C.1. Not usually an issue if it's actually their card and the card is signed on the back, and they sign the reciept the same way they signed the card, since matching signatures don't trigger an ID check.

If you're an authorized user on your spouse's account and you refuse to change your last name, then get a card issued with the name that you have on your bloody ID. :mad: The card issuers don't care. I have a card on my Disney Visa account that says "Alyssa Jones," even though my last name isn't Jones, and the "Primary Cardholder" on the account is my real first and last name. Again, the card issuers don't care.


Some things have changed since this post. Disney Dollars, as far as I know, are only sold by Guest Relations now, and the POS doesn't print a signature line for any transaction under $50, even transactions that require it regardless of dollar amount, such as when the card information is manually entered and an imprint is required.

Also, this: https://fbcdn-sphotos-a.akamaihd.net/hphotos-ak-snc6/60835_429489466077_654446077_5438760_1502716_n.jpg?dl=1 https://fbcdn-sphotos-a.akamaihd.net/hphotos-ak-ash2/60519_430951166077_654446077_5469815_3544655_n.jpg?dl=1

Very few people have questioned me on using this card.

[Shorty82]

At the Disneyland Resort, the threshold is $50.00. I'm not a fan, for reasons mentioned earlier in this thread. I can link to the relevant post if you give me a few moments.

Same threshold over here at WDW.

[DisneyMom]

Also, this: https://fbcdn-sphotos-a.akamaihd.net/hphotos-ak-snc6/60835_429489466077_654446077_5438760_1502716_n.jpg?dl=1 https://fbcdn-sphotos-a.akamaihd.net/hphotos-ak-ash2/60519_430951166077_654446077_5469815_3544655_n.jpg?dl=1

Very few people have questioned me on using this card.

You must look just like her!:p:

[KingsIslander]

None of my CC's have my signature on the back. Instead in permanent marker it says "SEE ID".

This works very well as 95% of the time a cashier will flip the card over and then ask for my ID. This has even worked for the CC's that have your photo on the front of them (like bank of America). The only time I notice this does not happen is for small purchases like fast food though I wish they all would. I also notice some places won't ask for a signature on a slip if the total is under a certain amount (ie: $20).
They're probably used to people who yell at them when they ask to see ID. "I left it in the car!" I usually find it not worth the argument that always happens for a $2 drink refill, but I certainly would for a $30 meal purchase.

[Zazu]

Some things have changed since this post. Disney Dollars, as far as I know, are only sold by Guest Relations now....
At WDW, Disney Dollars are still sold at Resorts.

[Mr. D.]

They're probably used to people who yell at them when they ask to see ID. "I left it in the car!" I usually find it not worth the argument that always happens for a $2 drink refill, but I certainly would for a $30 meal purchase.

When I worked retail, I got that a lot too. The dumbest thing I ever heard. You should carry your ID with you at all times. ESPECIALLY when you're shopping.

[Big Wallaby]

They're probably used to people who yell at them when they ask to see ID. "I left it in the car!" One of the many reasons for the idea of the RFID wristbands.

[Mr. D.]

One of the many reasons for the idea of the RFID wristbands.

I don't know about wristbands, but I am all for the implant chip.

[KingsIslander]

When I worked retail, I got that a lot too. The dumbest thing I ever heard. You should carry your ID with you at all times. ESPECIALLY when you're shopping.
Especially when they write "SEE ID" on their credit card! Oh, and...
What forms of payment does Kings Island accept?
Kings Island accepts cash, credit or debit cards from American Express, MasterCard, Visa and Discover. A valid driver's license must be presented when using a credit card for purchases at the park.

[delsdad]

One of the many reasons for the idea of the RFID wristbands.

This is what the Great Wolf Lodge chain of water park resorts uses. It is your room key, resort id for charging and admission to the waterpark, and even used for their system of ride photos. You just touch the wristband to the sensor before boarding your ride raft or tube. It works very well, however little kids hate wearing them overnight, so you often need to cut it off of the kids wrists to get them to go to sleep. The front desk happily replaces it the next morning.